Gambia Revenue Authority Pioneers Customs Modernization in West Africa
Supported by the Swedish-funded WACAM project, The Gambia Revenue Authority (GRA) is pioneering the WCO-promoted competency-based HRM model in West and Central Africa. By reviewing key HRM tools and strengthening institutional capacity, GRA aims to become a regional benchmark, leading industry development and providing valuable experience and lessons for other customs agencies. This initiative represents a significant step towards modernized customs administration and enhanced talent management within the region, potentially setting a new standard for customs operations.









