Amazon Eases International Returns and Exchanges for Shoppers

Amazon Eases International Returns and Exchanges for Shoppers

This article provides a detailed interpretation of Amazon's return and refund policies for cross-border e-commerce, covering the return process, FBA exchange policies, time limits, and potential risks. It also offers practical tips for overseas shopping returns and exchanges, aiming to help consumers shop with confidence. The guide clarifies the steps involved in initiating a return, understanding the conditions for FBA exchanges, being aware of the return timeframes, and mitigating potential issues that may arise during the process. Ultimately, it empowers shoppers to navigate Amazon's return system effectively.

02/04/2026 Logistics Encyclopedia
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Amazon Sellers Face Account Suspensions Amid Complaint Surge

Amazon Sellers Face Account Suspensions Amid Complaint Surge

A new trend of "complaint-based account suspension" is emerging on Amazon, posing a risk to sellers with millions in annual sales. This report analyzes the reasons behind these suspensions and proposes strategies such as proactive appeals, enhanced quality control, standardized operations, and risk diversification. It emphasizes the crucial role of overseas warehouses in mitigating the impact of account suspensions and helping sellers achieve sustainable business development. The report aims to equip sellers with the knowledge and tools necessary to navigate the challenges and maintain their Amazon presence.

02/04/2026 Logistics Industry Insights
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JD Logistics Expands Drone Delivery to Saudi Arabia

JD Logistics Expands Drone Delivery to Saudi Arabia

JD Logistics successfully completed its first overseas drone test flight in Saudi Arabia, marking a significant step in its globalization strategy. The test utilized an electric vertical take-off and landing (eVTOL) fixed-wing drone, effectively reducing delivery times in remote areas and alleviating the burden on delivery personnel. This signals the potential for drone technology to play a greater role in the Middle Eastern logistics industry and presents new development opportunities for the global logistics sector. This initiative demonstrates JD's commitment to innovation and efficiency in international delivery.

02/05/2026 Logistics
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Dongguan Factory Boosts B2B Sales with Direct Website Strategy

Dongguan Factory Boosts B2B Sales with Direct Website Strategy

This article delves into how a plastic and electrical appliance factory in Dongguan, Guangdong, broke free from B2B platform dependence and achieved overseas market success by building an independent website, optimizing SEO/SEM, and implementing refined social media operations. The case reveals that the key to China's manufacturing going global lies in 'value translation' and 'trust pre-positioning,' emphasizing the importance of accurately conveying the core of the enterprise's business. It highlights the necessity of effectively communicating the unique value proposition to international customers to build trust and drive sales.

02/05/2026 Logistics Industry Insights
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Anxi School Trains Students in Ecommerce to Expand Local Exports

Anxi School Trains Students in Ecommerce to Expand Local Exports

Students from the e-commerce program of Anxi Overseas Chinese Vocational School participated in a cognitive internship at a cross-border e-commerce industrial park. Through platform knowledge popularization, selection center observation, service center visits, and enterprise visits, they gained an in-depth understanding of the entire cross-border e-commerce operation model. This experience combined theory with practice, contributing to the "Anxi Products Going Global" strategy. The internship provided valuable insights into the practical application of their studies and the intricacies of the global e-commerce landscape.

02/05/2026 Logistics Industry Insights
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Lijiangs Youtube Appeal Boosts Global Ecommerce Sales

Lijiangs Youtube Appeal Boosts Global Ecommerce Sales

This article delves into the YouTube Lijiang content ecosystem, revealing its potential as a traffic secret for cross-border e-commerce. Through data analysis, case studies, and practical guides, it helps cross-border sellers understand how to leverage Lijiang-related videos to precisely reach overseas users, enhance brand exposure, and increase sales. It also emphasizes the importance of content compliance to avoid violations and achieve sustainable development. By understanding the appeal of Lijiang, businesses can tap into a niche market and drive targeted traffic to their online stores.

02/05/2026 Logistics Industry Insights
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Hong Kong Becomes Key Transshipment Hub for Global Ecommerce

Hong Kong Becomes Key Transshipment Hub for Global Ecommerce

Hong Kong, leveraging its free port status, serves as a crucial hub for transshipping overseas personal shopping goods to mainland China. This article details the process, advantages, and precautions of Hong Kong transshipment, along with frequently asked questions, providing consumers with comprehensive background information. It covers key aspects of using Hong Kong as a transit point for cross-border e-commerce, focusing on the benefits of this route and potential challenges users might encounter. This guide aims to equip consumers with the knowledge needed for successful and informed transshipment.

02/05/2026 Logistics
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The Asset-laden Dilemma of Cross-border E-commerce Logistics and Future Development Challenges

The Asset-laden Dilemma of Cross-border E-commerce Logistics and Future Development Challenges

Cross-border e-commerce logistics face challenges due to the influence of the fully managed model, particularly a shortage of air transport capacity. While e-commerce platforms aim for light asset operations, logistics providers must undertake heavy asset investments. In the future, the industry needs to coordinate resources from all parties to achieve sustainable development.

07/23/2025 Logistics
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Comoros Strengthens Crossborder Payment Strategies Amid Dollar Fluctuations

Comoros Strengthens Crossborder Payment Strategies Amid Dollar Fluctuations

This article explores the exchange rate relationship between the US dollar and the Comorian franc, highlighting its significance in international payments. It analyzes the impact of exchange rate fluctuations on transaction decisions and offers optimization suggestions for cross-border payments. Choosing the right platforms and tools is crucial, particularly for small and large exchanges.

08/20/2025 Exchange Rate Query
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Ecommerce Warehouses Boost Supply Chain Efficiency

Ecommerce Warehouses Boost Supply Chain Efficiency

This paper explores the significance of Warehouse Management Systems (WMS) in modern e-commerce supply chains. It analyzes the integration with e-commerce platforms, efficiency improvements, the application of AI and machine learning, and the evolution of adaptive technology architectures. The core role of WMS in enhancing operational efficiency and optimizing decision-making is emphasized.

08/06/2025 Warehousing
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