Freight Forwarders Digital Transformation Stalled by Online Quoting Delays

Freight Forwarders Digital Transformation Stalled by Online Quoting Delays

A Freightos report reveals the slow pace of digital transformation in freight forwarding, with few companies offering instant online quotes. While most forwarders see digitalization as an opportunity, slow adoption stems from insufficient demand from small and medium-sized shippers and complexities in data processing. Successful transformation requires building efficient online quotation systems, optimizing customer experience, strengthening data management and analysis, cultivating digital talent, and embracing innovation. Laggards risk being eliminated from the market. This underscores the urgency for freight forwarders to adapt to the evolving digital landscape.

01/19/2026 Logistics Industry Insights
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RXO Acquires Coyote Logistics Transforming North American Freight Brokerage

RXO Acquires Coyote Logistics Transforming North American Freight Brokerage

RXO's $1.025 billion acquisition of Coyote Logistics aims to expand its footprint in the North American freight brokerage market, positioning it as the third-largest provider. This move will significantly enhance RXO's capacity, customer base, and technological synergies. Simultaneously, UPS's sale of Coyote reflects a strategic shift, focusing on its core small package business. The transaction signals a reshaping of the market landscape and raises questions about future trends in the logistics industry. The deal highlights the ongoing consolidation and strategic realignments within the competitive freight brokerage sector.

01/21/2026 Logistics
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Amazon Expands European Export Program to 30 Emerging Markets

Amazon Expands European Export Program to 30 Emerging Markets

Amazon's European export program is upgraded, allowing sellers to directly sell existing products to over 30 emerging European markets without additional translation or listing transfer. This initiative aims to help sellers expand their market reach and seize the opportunities in emerging e-commerce markets, providing new growth avenues. Sellers can now easily tap into a wider customer base and boost sales by leveraging Amazon's existing infrastructure and streamlined processes for international expansion. This simplifies the process of entering new markets and reduces the barriers to entry for European e-commerce.

01/22/2026 Logistics
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Taiwan Air Cargo International Marks 60 Years of Global Logistics Growth

Taiwan Air Cargo International Marks 60 Years of Global Logistics Growth

Taiwan Air Cargo International Logistics Group, established in 1957, is a leading air freight forwarder in Taiwan. With over six decades of experience and a global agent network, the company offers diverse logistics services including air, sea, and land transportation, warehousing, and customs clearance. Dedicated to technological innovation and customer satisfaction, Taiwan Air Cargo provides efficient and reliable international logistics solutions, including specialized pet transportation services and a convenient online cargo tracking system. They strive to meet the evolving needs of their clients with comprehensive and tailored logistics support.

01/23/2026 Logistics
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Florasis Expands to Department Stores in Longterm Growth Push

Florasis Expands to Department Stores in Longterm Growth Push

Florasis's first department store outlet at Intime marks a shift in its offline strategy from brand display to in-depth operations, focusing on high-end customers and enhancing repurchase rates. This represents a new consensus among domestic beauty brands: emphasizing long-term users, channels, and value, seeking a more stable growth path after the decline of traffic-driven models. The collaboration with Intime is a significant exploration for Florasis in high-end positioning and long-term operational capabilities. It signifies a move towards sustainable growth and customer loyalty.

01/23/2026 Logistics Industry Insights
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Geo Optimization Tackles AI Risks to Boost Digital Trust

Geo Optimization Tackles AI Risks to Boost Digital Trust

In the AI era, a healthy Geo ecosystem is the cornerstone of long-term enterprise growth. This article reveals the threats posed by "black hat" Geo tactics and data pollution to the AI content ecosystem. It emphasizes the importance of the E-E-A-T principle and introduces the "Two Cores + Four-Wheel Drive" Geo optimization system proposed by Mr. Yu Lei. Through case studies, it demonstrates effective paths to building digital trust and achieving high-quality customer acquisition and long-term brand value in the AI era.

01/23/2026 Logistics Industry Insights
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Air Cargo Firms Adapt Sales Strategies Amid Market Competition

Air Cargo Firms Adapt Sales Strategies Amid Market Competition

This paper delves into key strategies for air freight sales and key account management, covering market insights, customer relationships, product knowledge, sales techniques, and compliance. It emphasizes key account identification, needs analysis, customized solutions, relationship maintenance, and performance evaluation. Furthermore, it proactively analyzes future trends such as digital transformation, personalized services, supply chain collaboration, and green initiatives, providing practical guidance for practitioners. The aim is to equip sales professionals with the knowledge and tools necessary to effectively manage and grow their key accounts in the dynamic air freight industry.

01/20/2026 Logistics Encyclopedia
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Key Trends in Lastmile Logistics to Drive Sales Growth

Key Trends in Lastmile Logistics to Drive Sales Growth

Facing increasing customer demands and complex supply chain challenges, businesses need to re-evaluate their logistics operations. This article delves into five key trends: cross-border e-commerce, last-mile delivery, delivery speed, sustainable logistics, and data-driven approaches. It provides strategies to help businesses enhance flexibility and sustainability, ultimately driving sales growth. By understanding and adapting to these trends, companies can optimize their logistics networks and gain a competitive edge in the evolving market. The focus is on actionable insights to improve efficiency and meet the changing needs of consumers.

01/20/2026 Logistics Industry Insights
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Digital Economy Drives Agile Nextgen Supply Chains

Digital Economy Drives Agile Nextgen Supply Chains

In the digital economy, next-generation supply chains require digitalization, blockchain, and cloud enablement to optimize logistics and delivery. Addressing risks and incorporating robotics are crucial for building an agile, intelligent, and interconnected system. These advancements aim to create resilient and efficient supply chains capable of adapting to dynamic market demands and disruptions. Focusing on data-driven insights and automation, companies can achieve greater visibility, responsiveness, and overall supply chain performance. Ultimately, this transformation leads to enhanced customer satisfaction and a competitive advantage in the modern business landscape.

01/20/2026 Logistics Industry Insights
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Union Pacifics Rail Strategy Draws Scrutiny Amid Industry Concerns

Union Pacifics Rail Strategy Draws Scrutiny Amid Industry Concerns

US rail giant UP plans to implement Precision Scheduled Railroading (PSR) to boost efficiency and reduce costs. However, learning from CSX's previous chaotic experience with PSR, the STB is highly concerned, requiring UP to provide detailed plans and progress reports. This article analyzes the pros and cons of PSR and the challenges UP faces. It emphasizes the importance of balancing efficiency with customer needs and prospects future development trends in the rail transport industry. The key is to avoid disruptions while achieving operational improvements under the PSR model.

01/21/2026 Logistics Industry Insights
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