AI Boosts Ecommerce Sales During Peak Season

AI Boosts Ecommerce Sales During Peak Season

Shulex launches a dual-engine solution featuring "VOC AI Insights + AI Customer Service Agent" to empower cross-border e-commerce sellers during the year-end mega sales. This solution enables precise identification of market demands, efficient handling of customer inquiries, and enhanced user experience, ultimately building long-term brand competitiveness. Already adopted by hundreds of leading brands, it serves as a robust support system during peak seasons. The solution leverages AI to analyze customer feedback (VOC) and provide intelligent customer service, driving sales and improving customer satisfaction.

01/27/2026 Logistics Industry Insights
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Exporters Face Rising Air Freight Costs Seek Dispute Solutions

Exporters Face Rising Air Freight Costs Seek Dispute Solutions

This article addresses international air freight charge disputes encountered by foreign trade enterprises. It analyzes common dispute types, provides a five-step process for handling them, and emphasizes the importance of building a risk prevention and control system. The aim is to help companies control risks throughout the entire process, from quotation and contract signing to settlement, thereby reducing losses and increasing profit margins. By proactively managing these risks, businesses can navigate the complexities of international trade more effectively and safeguard their financial interests.

01/27/2026 Logistics Encyclopedia
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Amazon Balances Convenience Quality in Retail Dominance

Amazon Balances Convenience Quality in Retail Dominance

This paper delves into Amazon's shopping convenience and quality assurance strategies as an e-commerce giant. By analyzing its product inventory, search and recommendation system, logistics and distribution network, and after-sales service policies, it reveals how Amazon earns consumer trust. The article also explores Amazon's advertising and marketing strategies and its commercial essence, aiming to help readers view this e-commerce platform more rationally. It examines the key factors contributing to Amazon's success in building a reliable and user-friendly online shopping experience.

01/28/2026 Logistics Industry Insights
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Logistics Tracking Boosts Customer Loyalty in Retail

Logistics Tracking Boosts Customer Loyalty in Retail

Efficient logistics tracking systems are crucial for boosting customer loyalty. By integrating software and automatic identification technology, businesses can achieve high-efficiency material tracking, enhance customer satisfaction, reduce customer service costs, strengthen brand trust, and improve operational efficiency. Take action now to create a transparent logistics tracking system and win customer favor. Real-time visibility into the supply chain allows for proactive problem-solving and improved communication with customers. Investing in robust tracking technology is an investment in customer retention and long-term business success.

01/28/2026 Logistics Industry Insights
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NCR Enhances Global Supply Chain Transparency Cuts Costs

NCR Enhances Global Supply Chain Transparency Cuts Costs

Global technology leader NCR Corporation built robust landed cost analysis capabilities and achieved transparent global supply chain management by implementing an in-transit visibility project. This paper delves into NCR's transformation journey, sharing its experience in demand analysis, system implementation, and benefit realization. It offers valuable insights for companies seeking to optimize their global supply chains, providing a useful reference for improving efficiency and reducing costs through enhanced visibility and data-driven decision-making. The project's success highlights the importance of proactive supply chain management.

01/28/2026 Logistics Industry Insights
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ACE Portal Guide Helps Importers Navigate CBP Electronic Refunds

ACE Portal Guide Helps Importers Navigate CBP Electronic Refunds

U.S. Customs is implementing mandatory electronic refunds. Companies must register for an ACE Portal account and complete e-refund enrollment. This article provides a detailed interpretation of the new regulations, offers a practical guide, and analyzes the impact of e-refunds on businesses and their corresponding strategies. It aims to help companies adapt efficiently to the changes brought about by this new system, ensuring smooth transitions and optimized compliance within the evolving customs landscape. This guide helps businesses navigate the electronic refund process effectively.

01/28/2026 Customs Knowledge
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Amazons say Yes Culture Transforms Logistics Industry

Amazons say Yes Culture Transforms Logistics Industry

Amazon Prime's next-day delivery service has reshaped the logistics landscape. This article, drawing insights from Doug Herrington, CEO of Amazon Worldwide Stores, reveals the driving forces behind Amazon's logistics marvel: a spirit of innovation that dares to say 'Yes,' a technology-driven intelligent logistics system, and a customer-centric philosophy. These experiences offer valuable lessons for other logistics companies, highlighting the importance of embracing change, leveraging technology, and prioritizing customer satisfaction to achieve operational excellence and competitive advantage in the evolving e-commerce environment.

01/28/2026 Logistics Industry Insights
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Seattle Port Congestion Worsens Amid Shipping Alliance Changes

Seattle Port Congestion Worsens Amid Shipping Alliance Changes

Seattle's Terminal 18 is experiencing increased congestion due to new shipping alliances, leading to longer truck turnaround times. Port congestion is a global issue, driven by factors like alliance restructuring, mega-vessels, and container shortages. This impacts supply chains, increases costs, and reshapes trade patterns. Ports, shipping companies, and shippers need to collaborate to improve efficiency, enhance cooperation, and adapt flexibly to build a more resilient supply chain system. Addressing these challenges requires a multi-faceted approach to mitigate disruptions and ensure smoother flow of goods.

01/28/2026 Logistics Industry Insights
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US FTZ Warehouses Ease Trade Turbulence for Businesses

US FTZ Warehouses Ease Trade Turbulence for Businesses

Amidst increasing global trade uncertainties, US FTZ (Free Trade Zone) warehouses offer companies advantages like tariff deferral, duty-free exports, indefinite storage, and tariff rate selection. Especially with heightened US-China trade tensions, FTZ warehouses provide greater operational flexibility and strategies to mitigate trade risks and enhance supply chain resilience. They serve as a critical Plan B for businesses navigating these challenges, offering a 'domestic area outside customs' environment to optimize operations and minimize the impact of trade disputes.

01/04/2026 Warehousing
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Amazon Sellers Adopt New FBA Strategies for Ecommerce Growth

Amazon Sellers Adopt New FBA Strategies for Ecommerce Growth

FBA warehousing logistics is crucial for cross-border e-commerce. This article delves into the core value of FBA, including enhancing user experience, reducing operating costs, and building brand trust. It proposes optimization strategies such as precise inventory management, efficient sorting and packaging, and real-time logistics tracking. The importance of selecting the right FBA service provider is also emphasized, aiming to help businesses improve the efficiency of their cross-border e-commerce operations. By implementing these strategies, businesses can streamline their processes and gain a competitive edge.

01/16/2026 Warehousing
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