Damai Cloud Warehouse Expands Team for Crossborder Ecommerce Growth

Damai Cloud Warehouse Expands Team for Crossborder Ecommerce Growth

Dama Cloud Warehouse is hiring an Overseas Warehouse Customer Service Specialist. We offer efficient problem-solving, complaint management, system training, last-mile delivery follow-up, and warehouse operations coordination. We help cross-border e-commerce businesses solve customer service challenges, maintain a positive brand image, and achieve business growth. We provide competitive compensation and benefits, along with ample opportunities for career advancement. Join our team and contribute to our mission of providing excellent customer support for overseas warehousing solutions.

02/03/2026 Warehousing
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Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

This course, a collaboration between IATA and Harvard Business School, combines aviation customer service knowledge with leadership management skills. It aims to enhance participants' customer communication, cross-cultural communication, stress management, and leadership abilities, contributing to the development of exceptional airline service teams. Upon successful completion of the course and exams, participants will receive an IATA certificate of completion and a diploma in leadership and management.

01/20/2026 Airlines
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Thailand Strengthens IP Rights Enforcement with WCO Support

Thailand Strengthens IP Rights Enforcement with WCO Support

Thailand Customs, guided by the WCO, is upgrading its intellectual property border enforcement system through data analysis and risk management optimization. The workshop promoted international cooperation and communication with rights holders. Future efforts will focus on strengthening data analysis capacity building, exploring the application of artificial intelligence, and improving laws and regulations to more effectively combat counterfeit products. This includes enhancing data-driven decision-making and fostering collaboration to address the challenges posed by IP infringements at the border.

01/05/2026 Customs Knowledge
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South Korea Increases Support for WCO Language Fund

South Korea Increases Support for WCO Language Fund

The Korea Customs Service (KCS) increased its contribution to the World Customs Organization (WCO) Language Fund, aiming to promote broader participation in WCO activities by customs administrations by overcoming language barriers through translation and interpretation services. Simultaneously, the WCO emphasizes the importance of digital transformation and data culture, encouraging members to leverage data-driven decision-making and build data ecosystems to enhance customs management efficiency and global trade facilitation. This initiative highlights the WCO's commitment to both inclusivity and modernization within the global customs community.

01/05/2026 Customs Knowledge
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Madagascar Customs Boosts Valuation Skills Via WCO Support

Madagascar Customs Boosts Valuation Skills Via WCO Support

The World Customs Organization (WCO) conducted an online workshop to enhance Madagascar Customs' valuation capabilities, covering valuation principles, Incoterms, the transaction value method, used vehicle valuation, and combating under-invoicing. Madagascar Customs officials actively participated, significantly improving their valuation skills. WCO experts commended their efforts and recommended strengthening valuation database development, enhancing risk management, fostering international cooperation, and continuing capacity building initiatives. This initiative aims to improve revenue collection and ensure fair trade practices in Madagascar.

01/05/2026 Customs Knowledge
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Bolivia Boosts Trade with WCO Origin Predetermination Support

Bolivia Boosts Trade with WCO Origin Predetermination Support

The WCO is assisting Bolivia in enhancing its Origin Advance Ruling (OAR) capabilities. This initiative aims to promote trade facilitation, enabling Bolivia to better integrate into global value chains and strengthen its export competitiveness. By improving OAR processes, Bolivia can provide greater certainty and predictability to traders, reducing delays and costs associated with customs procedures. This collaboration with the WCO supports Bolivia's efforts to streamline trade, attract investment, and ultimately boost its economic growth through increased participation in international trade.

01/05/2026 Customs Knowledge
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WCO Upgrades Clikc Platform with Enhanced Support Training

WCO Upgrades Clikc Platform with Enhanced Support Training

The World Customs Organization (WCO) has upgraded the user support system for its CLiKC! platform, introducing a user manual, interactive tutorials, and a frequently asked questions (FAQ) section to help users quickly get started. A trainer's guide will also be launched in September. All these resources are now available in the "Help" section on the CLiKC! homepage. The enhancements aim to improve user experience and learning efficiency within the CLiKC! platform, providing comprehensive support for customs training initiatives.

12/30/2025 Customs Knowledge
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