Mozambique Modernizes Tax HR with WCO Assistance

Mozambique Modernizes Tax HR with WCO Assistance

At the invitation of the Mozambique Tax Authority (MRA) and with funding from the CCF-China, the World Customs Organization (WCO) conducted a diagnostic assessment of MRA's Human Resource Management (HRM) system modernization. The aim was to address HR challenges and achieve strategic goals by optimizing the HR framework. The assessment included meetings, interviews, and workshops, culminating in recommendations for improvement submitted to the MRA. The Commissioner General of MRA expressed optimism for future collaboration. This initiative highlights the importance of HR upgrades and customs cooperation for effective capacity building within customs administrations.

01/22/2026 Customs Knowledge
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WCO Aids Ethiopia in Trade Risk Management Boost

WCO Aids Ethiopia in Trade Risk Management Boost

The World Customs Organization (WCO) conducted a risk management diagnostic of the Ethiopian Revenues and Customs Authority (ERCA) to enhance its risk management effectiveness and promote trade facilitation. Through in-depth research, multi-stakeholder engagement, on-site visits, and supply chain analysis, the WCO tailored solutions for ERCA and proposed a capacity building action plan. This initiative aims to help Ethiopia establish a more efficient and secure customs administration system. The diagnostic and subsequent recommendations are intended to strengthen ERCA's ability to manage risks effectively and facilitate legitimate trade.

01/22/2026 Customs Knowledge
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WCO Aids Gambia in Trade Facilitation Via AEO Program

WCO Aids Gambia in Trade Facilitation Via AEO Program

With support from HMRC, the WCO is assisting the Gambia Revenue Authority (GRA) in implementing an Authorized Economic Operator (AEO) program and advancing Coordinated Border Management (CBM). Through online training, field visits, and joint workshops, the initiative aims to enhance the capacity of the GRA and other border agencies. This optimization of customs clearance processes is expected to promote trade facilitation in Gambia, leading to improved efficiency and reduced costs for businesses involved in international trade. The project is crucial for Gambia's economic development by streamlining border procedures.

01/22/2026 Customs Knowledge
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Sierra Leone Enhances Tax Collection with HR Modernization

Sierra Leone Enhances Tax Collection with HR Modernization

The National Revenue Authority (NRA) of Sierra Leone, in collaboration with the World Customs Organization (WCO), has launched a modernization project of its human resources system. This initiative aims to build a competency-based HRM system to improve recruitment, performance management, training, compensation, and employee relations. The goal is to inject talent and drive into the nation's economic development by strengthening the NRA's human capital. This comprehensive reform seeks to ensure a skilled and motivated workforce capable of effectively managing the country's revenue collection and contributing to sustainable economic growth.

01/26/2026 Customs Knowledge
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US Shipping Reform Act to Impact Global Trade Dynamics

US Shipping Reform Act to Impact Global Trade Dynamics

The U.S. Ocean Shipping Reform Act is about to take effect, marking the first significant overhaul of U.S. ocean shipping regulations since 1998. This act aims to address issues such as ocean carriers refusing cargo and lack of transparency. It grants the Federal Maritime Commission (FMC) greater regulatory authority, promotes fair competition in the shipping market, and ultimately benefits consumers. This reform is expected to reshape the global trade landscape by addressing long-standing challenges in the ocean shipping industry and fostering a more equitable and efficient system.

01/28/2026 Logistics
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UK Targets Ebay Sellers with Overseas Warehouse Tax Crackdown

UK Targets Ebay Sellers with Overseas Warehouse Tax Crackdown

HMRC (Her Majesty's Revenue and Customs) is strengthening tax supervision on e-commerce, with overseas warehouse data being integrated with the tax authority. eBay sellers face stricter tax compliance challenges. Overseas warehouses are required to register and disclose customer information, VAT numbers, and product details. Sellers should register for a VAT number, standardize declarations, choose compliant overseas warehouses, and seek professional tax advice to proactively address the trend of tax transparency. Failing to comply can lead to penalties and business disruption. Ensuring compliance is now more crucial than ever for UK e-commerce businesses.

01/30/2026 Customs Knowledge
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Togo Boosts Trade with Wcobacked Customs AEO Program

Togo Boosts Trade with Wcobacked Customs AEO Program

The WCO is assisting the Togo Revenue Authority in establishing an AEO program to enhance trade facilitation. This initiative focuses on optimizing processes and strengthening cooperation to promote economic growth in Togo. By implementing the AEO program, Togo aims to streamline customs procedures, reduce trade barriers, and attract foreign investment. The program's success will contribute to increased efficiency in cross-border trade and a more competitive business environment for Togolese companies. This collaboration between the WCO and Togo Customs is expected to yield significant benefits for the country's economy.

02/02/2026 Customs Knowledge
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Lesotho Boosts Tax Collection with HR System Overhaul

Lesotho Boosts Tax Collection with HR System Overhaul

With the support of the World Customs Organization, the Lesotho Revenue Authority is advancing human resource management modernization. This initiative aims to improve the quality and effectiveness of the tax workforce, ultimately enhancing tax collection efficiency. The focus is on developing a competent and skilled workforce capable of effectively administering tax laws and regulations. This modernization effort is crucial for Lesotho's economic development, ensuring sustainable revenue streams and promoting good governance within the tax administration system. The implementation of a robust competency model is key to achieving these goals.

02/02/2026 Customs Knowledge
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Sierra Leone NRA Adopts Competencybased HR System for Tax Efficiency

Sierra Leone NRA Adopts Competencybased HR System for Tax Efficiency

The National Revenue Authority (NRA) of Sierra Leone, with support from the World Customs Organization (WCO), modernized its human resource system by introducing a competency-based HR management system. This initiative aims to enhance organizational effectiveness and build a professional tax workforce to better serve the national economy. This paper analyzes the construction and application of the competency model, and identifies potential challenges faced by the NRA during the transformation process, along with corresponding strategies to address them. The goal is to improve performance and create a skilled and efficient workforce.

02/03/2026 Customs Knowledge
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WTO Stresses Trade Facilitation to Boost Global Commerce

WTO Stresses Trade Facilitation to Boost Global Commerce

During the 10th WTO Ministerial Conference, the World Customs Organization and the Kenya Revenue Authority co-hosted a side event focusing on trade facilitation. The event highlighted the importance of coordinated border management, Authorized Economic Operator programs, Time Release Studies, and National Trade Facilitation Committees. It aimed to promote the participation of SMEs and women in global value chains. Participants called for collaborative efforts to overcome challenges and continuously advance trade facilitation, ultimately fostering global trade prosperity. This includes simplifying procedures and harmonizing standards to reduce costs and delays for businesses.

02/03/2026 Customs Knowledge
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