Douyin Sellers Advised to Enhance Service Scores for Better Performance

Douyin Sellers Advised to Enhance Service Scores for Better Performance

This paper addresses the issue of low service experience scores in TikTok Shops and proposes detailed solutions. It focuses on diagnosing the current shop status, accurately identifying key metrics for improvement, and providing effective strategies such as optimizing IM response time and reducing dissatisfaction rates. It also emphasizes important considerations like after-sales service, customer service professionalism, and data monitoring. Furthermore, it highlights methods to improve product and logistics experiences, aiming to help merchants comprehensively enhance their shop's experience score and overcome traffic bottlenecks.

01/07/2026 Logistics Industry Insights
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Amazon Sellers Struggle to Reclaim Frozen Funds After Suspensions

Amazon Sellers Struggle to Reclaim Frozen Funds After Suspensions

Under the wave of Amazon account suspensions, sellers face three major challenges: ineffective appeals, unclear reasons, and frozen funds. Efficient reinstatement requires accurate diagnosis, effective rectification, and diversified channels. Professional reinstatement agencies, leveraging overseas resources and diverse solutions, can effectively help sellers break through the appeal dilemma and recover assets. Risk prevention and professional response are the keys to survival on Amazon. They offer services like account health analysis, appeal letter drafting, and communication with Amazon support to increase the chances of a successful reinstatement.

01/06/2026 Logistics Industry Insights
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Temus Super Bowl Ad Prompts Amazon Sellers to Shift Upscale

Temus Super Bowl Ad Prompts Amazon Sellers to Shift Upscale

Temu's multi-million dollar Super Bowl ad and low-price strategy pose a threat to Amazon sellers. Some sellers are shifting to high average order value (AOV) markets in response. This article analyzes the high AOV product selection model and operational considerations. It also offers advice to Amazon sellers facing the Temu challenge, emphasizing the importance of differentiated competition, enhancing product value, and expanding sales channels. By focusing on unique offerings and customer experience, Amazon sellers can navigate the changing e-commerce landscape and maintain profitability.

01/06/2026 Logistics Industry Insights
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Amazon Sellers Face Rising Threat from Buy Box Hijackers

Amazon Sellers Face Rising Threat from Buy Box Hijackers

Amazon Buy Box hijacking poses a significant challenge for brand sellers. This article delves into the importance of the Buy Box and the damage caused by hijacking. It provides four preventive strategies: staying vigilant, registering your brand, establishing an independent website, and strengthening brand identity. Furthermore, it outlines response measures for hijacking incidents, including issuing warnings, collecting evidence, and controlling damages, to help sellers protect their brand and sales. The article aims to equip sellers with the knowledge and tools necessary to combat Buy Box hijacking effectively.

01/06/2026 Logistics Industry Insights
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Amazon Sellers Face Rising Costs from FBA Rejected Shipments

Amazon Sellers Face Rising Costs from FBA Rejected Shipments

Amazon FBA rejection is a common issue for cross-border e-commerce sellers. This article analyzes the reasons for rejection and provides emergency response strategies, including striving for same-day reshipment, temporary storage in overseas warehouses, and returning to self-operated warehouses for correction. The aim is to help sellers reduce additional costs and emphasizes the importance of preventative measures to minimize the risk of rejection. By understanding the causes and implementing proactive solutions, sellers can improve their FBA acceptance rates and streamline their logistics operations.

01/06/2026 Logistics
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US Tariffs Challenge Crossborder Ecommerce Firms

US Tariffs Challenge Crossborder Ecommerce Firms

Fluctuating US tariff policies pose a significant challenge to cross-border e-commerce sellers. This article provides an in-depth analysis of the latest US tariff policies, revealing the underlying logic and impact. It offers practical response strategies to help navigate the complexities and find solutions. From the impact of reciprocal tariffs and tariff increases to the analysis of tariff components, this article empowers sellers to survive and thrive through compliant operations and flexible adaptation. It aims to help sellers find a way out of the predicament.

01/05/2026 Customs Knowledge
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Moldova Simplifies Customs to Boost Trade Emergency Aid

Moldova Simplifies Customs to Boost Trade Emergency Aid

Supported by the SECO-WCO Global Trade Facilitation Programme, the Moldovan Customs Service has completed follow-up tasks to optimize SOPs, aiming to enhance emergency response capabilities and expedite the clearance of relief goods. By aligning with WCO standards, a national emergency framework is being built, laying the foundation for trade facilitation. Continuous improvement and collaboration will help Moldova become a model for trade facilitation. This initiative strengthens the country's ability to handle crises and ensures the smooth flow of essential goods during emergencies.

01/05/2026 Customs Knowledge
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Amazon Launches Tailored Audiences to Boost Seller Ads

Amazon Launches Tailored Audiences to Boost Seller Ads

Amazon has launched a new feature called "Precise Audience Targeting," allowing sellers to send marketing emails directly to specific consumer groups. This article delves into the core content and transformative significance of this new policy, analyzing seller feedback and market response. It also interprets Amazon's marketing function matrix and provides practical advice for sellers to embrace the changes and welcome a new era of Amazon marketing. The feature aims to improve marketing efficiency and personalization, enabling sellers to reach the most relevant customers with tailored offers.

01/04/2026 Logistics Industry Insights
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Guide Helps Businesses Strategize Patent Infringement Lawsuits

Guide Helps Businesses Strategize Patent Infringement Lawsuits

Don't panic in the face of patent infringement litigation! Respond proactively by monitoring patents, filing invalidity requests, collecting evidence, and pursuing non-infringement lawsuits. Explore business solutions, buy time, and prepare for defensive counterattacks. Understand and be prepared to bear responsibility where necessary. A well-planned and executed response strategy is crucial for mitigating the impact of patent infringement claims and protecting your company's interests. This involves a multi-faceted approach that combines legal defenses with strategic business considerations to achieve the best possible outcome.

12/29/2025 Customs Knowledge
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Baidus Ernie Bot Tests Limits of Chinas AI Progress

Baidus Ernie Bot Tests Limits of Chinas AI Progress

This article explores the background, market response, and challenges faced by Baidu's natural language processing model, Wenxin Yiyan. It analyzes Baidu's advantages in technological accumulation and shortcomings in product awareness. The piece also delves into the reasons why China didn't pioneer ChatGPT, advocating for more time and tolerance for China's AI development. It discusses the competitive landscape and the need for societal support to foster innovation in the Chinese AI sector, highlighting the importance of patience and understanding in the face of global competition.

12/29/2025 Logistics Industry Insights
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