Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe introduces SAFE-T claims for CSBA (Customer Service by Amazon) orders, allowing sellers to dispute refunds initiated by Amazon, particularly when issues arise with returns. Sellers can submit claims for situations like returned items not being in their original condition. Amazon will evaluate the claims and issue refunds according to its policies. This initiative aims to enhance refund protection for sellers and reduce potential losses associated with CSBA orders and problematic returns.

01/06/2026 Logistics
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Amazon Sellers Grapple With Refund Surges and Stricter Compliance

Amazon Sellers Grapple With Refund Surges and Stricter Compliance

This article delves into two major challenges currently facing Amazon sellers: the risk of abnormal refunds and compliance requirements under the European General Product Safety Regulation (GPSR). For abnormal refunds, it suggests strategies such as regular self-inspection and timely claims. Regarding GPSR compliance, it provides a detailed interpretation of key compliance points and offers practical advice. The aim is to help sellers mitigate risks and ensure the stable operation of their stores.

Guide to Setting Refund Policies for Crossborder Events

Guide to Setting Refund Policies for Crossborder Events

Dashu Cross-border event platform offers flexible refund settings, allowing event organizers to enable/disable refund functionality and set refund deadlines (refunds allowed until the event ends or a specified number of days before the event ends). Once an event payment is successful, the refund settings cannot be changed, so please set them carefully. This provides event creators with control over their refund policies and helps manage expectations for attendees regarding potential refunds.

UK Ecommerce Sellers Face VAT Refund Challenges

UK Ecommerce Sellers Face VAT Refund Challenges

This article provides an in-depth analysis of the UK VAT refund mechanism, focusing on the triggering conditions, cycle, form, and operational process of VAT refunds. It also analyzes the causes of common problems. Sellers need to pay attention to key aspects such as negative declarations and bank account binding to ensure compliant declarations and efficient VAT refunds. Understanding the intricacies of the UK VAT system is crucial for cross-border e-commerce businesses operating in the UK to maximize their financial benefits and maintain regulatory compliance.

Ebay Sellers Guide to Managing Disputes Protecting Reputation

Ebay Sellers Guide to Managing Disputes Protecting Reputation

eBay buyer-initiated disputes (cases) can negatively impact seller performance, including demotion due to high unresolved dispute rates. Sellers should respond promptly, communicate actively, handle refunds flexibly, and provide evidence to protect their rights. Preventive measures include accurate product descriptions, strict quality control, timely shipping, and proper packaging to minimize dispute occurrences.

Chartered Air Freight The Ideal Choice for Bulk Cargo Transportation

Chartered Air Freight The Ideal Choice for Bulk Cargo Transportation

Charter transport involves renting an entire aircraft or part of its capacity to a single or multiple charterers for the efficient transport of bulk goods. This article discusses the definitions of full and partial charters, costs, advantages, and their applications in modern logistics, helping readers choose a more suitable transportation solution to enhance logistics efficiency.

07/23/2025 Logistics
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Amazon Sellers Adopt Proactive Refund Strategies

Amazon Sellers Adopt Proactive Refund Strategies

Amazon sellers can initiate proactive refunds after shipping, but they must adhere to reasonable and compliant standards. This operation is highly secure, with funds flowing through official channels, although sellers should be wary of fraudulent activities. Effective communication with customers is also key to successful refund processes, as it can enhance customer satisfaction and foster long-term relationships.