2025 IATA Forum to Boost Airline Customer Service in Istanbul

2025 IATA Forum to Boost Airline Customer Service in Istanbul

IATA's PaxInsight Forum 2025 will be held in Istanbul, focusing on passenger satisfaction, brand perception, and competitive benchmarking. The forum aims to bring together airlines worldwide to collaborate, share intelligence, and enhance customer experience strategies. Both current and prospective participants are welcome to contribute to shaping the future of the PaxInsight program. This event provides a valuable opportunity to gain insights, network with industry leaders, and contribute to improving the overall travel experience for passengers globally. Join us in Istanbul to explore the latest trends and best practices in passenger experience management.

01/20/2026 Logistics Industry Insights
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Airline Groups Standard Luggage Plan Faces Pushback

Airline Groups Standard Luggage Plan Faces Pushback

IATA's 'Cabin OK' project, aimed at standardizing carry-on baggage sizes to improve passenger experience, was suspended due to concerns in North America. This article analyzes the reasons for the project's setback, including consumer choice, differing airline policies, and insufficient information transparency. It emphasizes the need for thorough communication, respect for consumer preferences, and consideration of regional differences in standardization efforts. Furthermore, it explores future trends like intelligent baggage management systems, aiming to provide better services for the aviation industry. The success of standardization hinges on balancing efficiency with passenger satisfaction.

01/27/2026 Airlines
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Vanuatus Sola Airport Gateway to Vanua Lava Island

Vanuatus Sola Airport Gateway to Vanua Lava Island

This article provides detailed key information about Sola Airport on Vanua Lava Island, Vanuatu, including its IATA code SLH, ICAO code NVSC, and precise geographical coordinates. This information is crucial for flight inquiries, aviation management, and passenger travel.

01/27/2026 Airport Codes
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