Ebay Sellers Guide Handling Unpaid Items

Ebay Sellers Guide Handling Unpaid Items

This article delves into the issue of unpaid items on eBay, outlining strategies for sellers to address the problem. These strategies include proactive communication, sending payment reminders, initiating mediation, and relisting the item. The impact of unpaid items on buyer credit scores is analyzed, and preventative measures are provided. The article emphasizes the importance of sellers familiarizing themselves with eBay's policies, exercising their rights reasonably, and selecting appropriate shipping services to minimize potential issues and ensure successful transactions.

01/04/2026 Logistics Encyclopedia
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Crossborder Ecommerce Faces Trademark Challenges Postrevocations

Crossborder Ecommerce Faces Trademark Challenges Postrevocations

This article delves into the recent crisis involving over 2200 trademark failures, exploring the feasibility of three emergency solutions proposed by service providers and offering a self-help guide for cross-border sellers. It emphasizes the importance of choosing reliable service providers and operating in compliance with regulations. The aim is to help sellers navigate trademark risks and achieve sustainable growth in the cross-border e-commerce landscape. By understanding these challenges and implementing proactive strategies, sellers can better protect their brands and ensure long-term success.

12/30/2025 Logistics Industry Insights
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US Court Tros Disrupt Crossborder Ecommerce Sellers

US Court Tros Disrupt Crossborder Ecommerce Sellers

This article summarizes and analyzes 11 recent TRO infringement cases filed in US courts, revealing the intellectual property risks faced by cross-border e-commerce businesses. It explains the meaning and importance of TROs, analyzes the characteristics of these cases, and provides practical advice for cross-border sellers on how to mitigate TRO risks. The aim is to help sellers strengthen compliance awareness, avoid infringement risks, and achieve stable and sustainable development in the cross-border e-commerce landscape. Understanding and proactively addressing these risks is crucial for long-term success.

02/05/2026 Customs Knowledge
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Regulator Probes Xu Cuihua Cat Litter Brand Over Safety Concerns

Regulator Probes Xu Cuihua Cat Litter Brand Over Safety Concerns

The well-known cat litter brand "Xu Cuihua" is embroiled in a quality scandal, accused of ingredient fraud by a blogger. Gao Ye's family requested public disclosure of the investigation results, and regulatory authorities intervened but did not file a case. "Ai Mao" (Love Cats) refused to accept this and applied for administrative reconsideration. The truth of the matter is unclear, and the future direction depends on regulatory investigations, legal proceedings, and third-party testing. Consumers should be rational, choose legitimate channels for purchase, and actively defend their rights.

02/05/2026 Logistics Industry Insights
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Amazon US Buyers Warned of Rising Counterfeit Risks

Amazon US Buyers Warned of Rising Counterfeit Risks

Amazon's own-brand products may carry the risk of counterfeits. Exercise caution before purchasing, pay attention to reviews, and compare prices. If you encounter fake products, protect your rights promptly by preserving evidence and contacting customer service. Amazon should strengthen supervision and regulation to prevent the sale of counterfeit goods. Buyers should be vigilant and proactive in identifying and reporting suspicious products to ensure a safer shopping experience on the platform.

02/06/2026 Logistics Industry Insights
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Amazon Sellers Urged to Tackle Counterfeits Safeguard Brands

Amazon Sellers Urged to Tackle Counterfeits Safeguard Brands

Amazon listing hijacking is increasingly threatening brand sellers. Amazon protects intellectual property through measures such as Brand Registry, Transparency Program, and Project Zero. Sellers should register trademarks, monitor listings, report infringements, and differentiate their products to proactively defend their rights. By taking these steps, sellers can contribute to a healthier Amazon ecosystem and combat the negative impacts of listing hijacking. It's crucial for brands to actively protect their IP and differentiate themselves to thrive in the competitive Amazon marketplace.

02/06/2026 Customs Knowledge
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DHL Germany Faces Complaints Over Service and Compensation

DHL Germany Faces Complaints Over Service and Compensation

This article addresses common service issues with DHL Express in Germany, such as lost or damaged packages and lack of notification. It provides a detailed guide on how to file complaints and protect your rights. From contacting customer service and preparing evidence to seeking external support, it offers step-by-step instructions to help you obtain the service and compensation you deserve. Even when living abroad, you can effectively handle delivery disputes and ensure your rights are protected.

01/07/2026 Logistics
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Ecommerce Firms Face Rising Malicious Complaints in Peak Season

Ecommerce Firms Face Rising Malicious Complaints in Peak Season

A new type of malicious complaint has emerged in cross-border e-commerce: registering domain names and then posing as the brand owner to extort sellers. It is recommended to register trademarks, file records, purchase domain names to build websites, and mark copyrights for prevention. If faced with malicious complaints, sellers can file a countersuit and provide evidence to protect their rights. This includes demonstrating legitimate sourcing and usage of the brand. Proactive measures and diligent record-keeping are crucial for mitigating the risk of such scams and protecting brand reputation.

01/16/2026 Customs Knowledge
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WCO Boosts Namibias Anticounterfeiting Efforts in IP Program

WCO Boosts Namibias Anticounterfeiting Efforts in IP Program

The World Customs Organization (WCO) launched its Intellectual Property Health and Safety (IPHS) Programme, with the first online training successfully held in Namibia. This initiative aims to enhance customs' ability to combat counterfeiting and piracy, particularly focusing on illicit medical goods during the pandemic. The WCO emphasizes customs' responsibility and provides tools to address these challenges. Funded by Japan Customs, the program seeks to strengthen international cooperation through information sharing, joint enforcement operations, capacity building, and public awareness campaigns, ultimately safeguarding global trade security.

01/22/2026 Customs Knowledge
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Da Shu Simplifies Crossborder Refunds for Global Transactions

Da Shu Simplifies Crossborder Refunds for Global Transactions

Dashu Cross-border offers a convenient refund guarantee mechanism. Buyers can apply for a refund if they are not satisfied with the service upon acceptance. If the seller agrees, a full refund will be issued. If the seller refuses, the platform will intervene to coordinate and ensure the buyer's rights are protected. This system aims to build trust and provide a secure shopping experience for customers engaging in cross-border transactions, ultimately fostering a more reliable and consumer-friendly e-commerce environment.

01/22/2026 International Settlement
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