Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe introduces SAFE-T claims for CSBA (Customer Service by Amazon) orders, allowing sellers to dispute refunds initiated by Amazon, particularly when issues arise with returns. Sellers can submit claims for situations like returned items not being in their original condition. Amazon will evaluate the claims and issue refunds according to its policies. This initiative aims to enhance refund protection for sellers and reduce potential losses associated with CSBA orders and problematic returns.

01/06/2026 Logistics
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Ebay Sellers Gain Tips to Handle Unpaid Item Disputes

Ebay Sellers Gain Tips to Handle Unpaid Item Disputes

eBay non-paying bidders negatively impact the shopping experience, requiring proactive seller responses. This guide offers strategies for handling non-paying bidders, including contacting the buyer, opening a case, and implementing preventative measures. It also covers dispute resolution for issues like item not as described and damaged goods. The aim is to help sellers protect their rights and optimize their store operations by effectively addressing these challenges and ensuring a smoother transaction process.

01/06/2026 Logistics Encyclopedia
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USPS Tightens Rules on Undervalued Imports Disrupts Trade

USPS Tightens Rules on Undervalued Imports Disrupts Trade

USPS is cracking down on "surface mail arbitrage," upgrading its postage control system, resulting in significant parcel delays, even affecting compliant orders. Sellers must strictly adhere to USPS regulations, ensuring postage payment aligns with the shipping date to avoid risks associated with violations. Establishing standardized payment processes is crucial to mitigate potential future logistics disruptions. The stricter enforcement impacts cross-border logistics and requires sellers to be vigilant about compliance to avoid penalties and delays.

01/05/2026 Logistics
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Tiktok Shop Expands Crossborder Payments Via Alipay Payoneer

Tiktok Shop Expands Crossborder Payments Via Alipay Payoneer

TikTok Shop has added Alipay and Payoneer as new payment methods for cross-border security deposits, providing sellers with more convenient payment options. Sellers must ensure that the account holder's identity matches the legal representative of the store and pay the deposit in a timely manner to avoid restrictions on store operations. The security deposit system aims to protect the rights and interests of the platform, buyers, and users, and to regulate platform operations.

01/04/2026 Customs Knowledge
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Amazon Aids Sellers With French EPR Compliance

Amazon Aids Sellers With French EPR Compliance

Amazon France launched an EPR payment service to help sellers comply with French environmental regulations. Amazon will declare and pay environmental fees on behalf of sellers, deducting the fees from their accounts. Sellers need to monitor the fee details and ensure timely payment to maintain their store operations. This service simplifies the compliance process for sellers operating in the French market, allowing them to focus on their core business while adhering to EPR requirements.

12/31/2025 Logistics
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HSBC Hong Kong Enhances Crossborder Payments Via FPS

HSBC Hong Kong Enhances Crossborder Payments Via FPS

This article provides a detailed explanation of HSBC Hong Kong's 'FPS' (Faster Payment System) function, covering operations such as transfers, QR code payment/collection, and in-app payments. It aims to help you navigate cross-border payments and enjoy efficient and convenient financial services. Learn how to utilize FPS for seamless transactions and explore the various features offered by HSBC Hong Kong to simplify your financial interactions, especially when dealing with international payments and transfers.

01/05/2026 International Settlement
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Ebay Simplifies Crossborder Payments for Chinese Sellers

Ebay Simplifies Crossborder Payments for Chinese Sellers

This article explores the importance of eBay for Chinese brands going global and the advantages of American banks like Fulling Bank in solving payment issues for eBay sellers. It highlights how these solutions contribute to the development of China's cross-border e-commerce sector. By facilitating smoother and more reliable payment processes, banks like Fulling Bank empower Chinese businesses to expand their reach and compete effectively in the international marketplace through the eBay platform.

01/05/2026 International Settlement
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New IATA System Digitizes Global Air Cargo Settlements

New IATA System Digitizes Global Air Cargo Settlements

CASSLink is an internet-based data processing and customer management system launched by IATA to optimize information exchange between airlines and freight forwarders. It offers functionalities such as data input, bill reconciliation, risk alerts, and electronic dispute resolution. Furthermore, it provides technical specification manuals and comprehensive training resources, supporting the air cargo industry's digital transformation. CASSLink aims to streamline processes and improve efficiency in airline settlement, ultimately contributing to a more modern and agile air cargo ecosystem.

12/30/2025 Logistics
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Ebay Bidding How to Cancel Bids Safely

Ebay Bidding How to Cancel Bids Safely

This article delves into the potential consequences of eBay bid retractions, including the risk of damaged credit and account suspension. It details two methods for canceling bids: proactive communication from the buyer and the seller initiating an unpaid item dispute. The importance of rational bidding is emphasized, advising thorough consideration before bidding to avoid unnecessary complications. Shinan Cross-border Logistics Navigation is committed to providing comprehensive logistics information and professional services to support your business expansion.

01/04/2026 Customs Knowledge
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Ebay Seller Levels Standards and Optimization Guide

Ebay Seller Levels Standards and Optimization Guide

The eBay seller level system is a crucial standard for the platform to evaluate seller performance, categorized into Top Rated, Above Standard, Standard, and Below Standard. The evaluation is based on transaction volume, defect rate, dispute rate, customer reviews, and service ratings. Sellers should pay attention to these metrics and optimize their products and services to improve their level and gain access to more platform resources. Aiming for a higher seller level can significantly benefit eBay businesses.

01/06/2026 Logistics Encyclopedia
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