Pet Ecommerce Shifts Toward Niche Specialization
The US pet e-commerce market is highly competitive, with Amazon leading due to its comprehensive advantages. Vertical e-commerce platforms like Chewy and Petco face customer churn challenges. This report analyzes the reasons for churn and the strategies of major platforms, exploring the future trends of niche vs. comprehensive approaches. It also compares the US market with the Chinese pet e-commerce market, highlighting the opportunities and challenges in a diversified landscape. The report aims to provide insights into navigating the complexities of the pet e-commerce sector.









