Pets at Home Vet Services Boost Profits As Retail Sales Slow

Pets at Home Vet Services Boost Profits As Retail Sales Slow

Pets at Home, a major UK pet chain, reported its latest financial results, revealing challenges in its retail business. However, veterinary service revenue experienced significant growth, becoming a key driver. The company is actively addressing the retail downturn, maintaining its profit forecast, and accelerating its digital transformation. By diversifying its services, Pets at Home aims to navigate market competition and sustain growth. The report highlights the increasing importance of veterinary services within the pet industry and the need for retailers to adapt to changing consumer behaviors.

01/28/2026 Logistics Industry Insights
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Xiamen Summit to Boost Southeast Asia Trade for Beauty Pet and Biotech Sectors

Xiamen Summit to Boost Southeast Asia Trade for Beauty Pet and Biotech Sectors

The 2026 Xiamen Brand Globalization Summit focuses on the Southeast Asian market, targeting industries like cosmetics, pet supplies, and biotechnology. It offers comprehensive strategic guidance on market analysis, legal risks, financial planning, talent acquisition, and cultural integration. The summit also establishes a resource platform to facilitate connections and help Chinese brands successfully tap into the Southeast Asian market.

01/26/2026 Logistics Industry Insights
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South American Call Center Boosts Pet Brand Sales with 90 First Call Resolution

South American Call Center Boosts Pet Brand Sales with 90 First Call Resolution

Pet brand YP partnered with Callnovo's South American call center to solve technical support challenges, significantly improving after-sales service efficiency and user satisfaction. With 24/7 availability, native-speaking technical experts, and a professional customer service system, YP's first-time resolution rate for technical issues increased to 90%, and user satisfaction reached 95%. This partnership successfully transformed YP's strategy from reactive support to service leadership, enhancing brand competitiveness.

02/03/2026 Logistics Industry Insights
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Transformers of the Future Logistics The New Applications of Artificial Intelligence in Supply Chain Management

Transformers of the Future Logistics The New Applications of Artificial Intelligence in Supply Chain Management

This article explores the transformative potential of artificial intelligence (AI) in supply chain management and logistics. It analyzes AI's predictive capabilities, efficiency improvements, and the importance of human roles. Despite certain limitations of AI, its applications in data handling, operational optimization, and enhancing global trade visibility are continually expanding.

07/23/2025 Logistics Industry Insights
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Logistics Revolution in the Age of Intelligence JD Logistics X Warehouse Brain Leads Intelligent Storage New Trend

Logistics Revolution in the Age of Intelligence JD Logistics X Warehouse Brain Leads Intelligent Storage New Trend

JD Logistics' "X Warehouse Brain" utilizes intelligent technology to significantly enhance the operational efficiency and cost-effectiveness of unmanned warehouses. It achieves functions such as order scheduling and sales forecasting, driving the digitalization and intelligence of warehouse management and providing new directions for innovative development in the logistics industry.

07/23/2025 Logistics
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New Guide Aims to Streamline Customs Valuation Processes

New Guide Aims to Streamline Customs Valuation Processes

This guide aims to help import and export companies understand the customs valuation intelligence exchange mechanism. By clarifying the importing country's customs self-assessment checklist, the golden rules of intelligence exchange, and upgraded measures, it helps businesses mitigate risks, accelerate customs clearance processes, and enhance international trade competitiveness. It provides practical guidance on leveraging intelligence exchange to ensure accurate valuations and avoid potential penalties, ultimately leading to more efficient and compliant trade operations.

01/26/2026 Customs Knowledge
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West and Central Africa Boost Security with Customs Network

West and Central Africa Boost Security with Customs Network

The West and Central Africa Customs Organization (WCO) enhanced the intelligence capabilities and Customs Enforcement Network (CEN) application skills of customs officers in the region through a webinar. This initiative aims to strengthen intelligence sharing and jointly combat fraud and transnational organized crime, thereby maintaining regional security and stability. The webinar focused on improving the officers' abilities to collect, analyze, and disseminate customs intelligence, ultimately contributing to a more effective and coordinated approach to law enforcement within the region.

12/30/2025 Customs Knowledge
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WCO Training Enhances African Customs Wildlife Trafficking Crackdown

WCO Training Enhances African Customs Wildlife Trafficking Crackdown

The WCO INAMA project conducted basic intelligence training in Kenya to enhance the capacity of African customs administrations to combat illegal wildlife trade. The training focused on the intelligence cycle, risk assessment, and international cooperation, emphasizing the crucial role of customs in protecting endangered wildlife resources. It promoted collaboration among various stakeholders to effectively combat wildlife crime. The initiative aims to strengthen regional efforts in disrupting trafficking networks and safeguarding biodiversity by equipping customs officers with essential intelligence skills.

01/20/2026 Customs Knowledge
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WCO Strengthens Zambias Antiwildlife Trafficking Efforts

WCO Strengthens Zambias Antiwildlife Trafficking Efforts

The World Customs Organization (WCO), through its INAMA project, supports Zambia Customs in enhancing its intelligence capabilities to combat the illegal trade in endangered species. A WCO expert team visited Zambia to provide strategic advice and technical assistance, covering intelligence gathering, analysis, dissemination, and risk management. This initiative aims to strengthen Zambia Customs' enforcement capabilities and contribute to global biodiversity conservation efforts. The project focuses on improving intelligence-led enforcement to effectively target and disrupt wildlife trafficking networks operating through Zambian borders.

02/02/2026 Customs Knowledge
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CMA CGM Invests 11B in Mistral AI to Boost Shipping Tech

CMA CGM Invests 11B in Mistral AI to Boost Shipping Tech

CMA CGM has partnered with Mistral AI to invest $110 million, aiming to enhance customer experience and efficiency in shipping and logistics through artificial intelligence. This collaboration marks a decisive step in the industry's transformation towards intelligence, promoting the application and development of generative AI within the sector.

08/04/2025 Logistics
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