Guide to International EMS Customer Support Strategies

Guide to International EMS Customer Support Strategies

This article provides a comprehensive guide on contacting International EMS customer service, covering various channels such as the official website, customer service phone numbers, and online support. It emphasizes the preparation needed before contacting customer service and explores how data analysis can improve customer service efficiency and user experience. The aim is to help users efficiently resolve international logistics issues. This guide offers practical tips and resources for navigating the EMS customer service system and getting the help needed for tracking packages, resolving delivery issues, and more.

01/30/2026 Logistics
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Chinaaustralia Trade Shenzhen Shipping Container Costs Explained

Chinaaustralia Trade Shenzhen Shipping Container Costs Explained

This article provides a comprehensive guide to inquiring about sea freight container prices from Shenzhen to Australia. It covers three methods: online inquiry, phone/email inquiry, and on-site visits. The guide also details key factors influencing sea freight rates, such as container type, cargo weight and volume, shipping routes, and transit time. Furthermore, it emphasizes important considerations when requesting quotes, helping you choose the right freight forwarder, optimize your logistics plan, and reduce transportation costs. This guide aims to provide practical advice for navigating the complexities of sea freight pricing.

01/30/2026 Logistics Encyclopedia
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Understanding Dangerous Goods Transportation Policies: Direct Loading Versus Hazardous Warehouse

Understanding Dangerous Goods Transportation Policies: Direct Loading Versus Hazardous Warehouse

This article analyzes the policies regarding direct loading versus hazardous warehouses for dangerous goods transportation. Specifically, Class 8 and 9 dangerous goods can be directly loaded without entering hazardous warehouses, while certain special Class 6 products require case-by-case handling. It details the operational procedures at Yangshan and Outer Port, along with current hazardous warehouse service conditions, emphasizing the importance of understanding these regulations.

07/16/2025 Logistics Encyclopedia
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China Addresses Port Code Discrepancies for Smoother Container Imports

China Addresses Port Code Discrepancies for Smoother Container Imports

This paper analyzes a real-world case of SOC container inbound issues, specifically focusing on port code mismatches encountered during freight forwarder operations. It provides solutions and emphasizes the importance of effective communication and building a comprehensive code information database. The case study highlights potential challenges and offers practical insights for freight forwarders dealing with SOC containers entering ports, ultimately aiming to improve efficiency and reduce errors in the inbound process.

08/23/2025 Logistics Encyclopedia
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Amazon Sellers Struggle with Rising Ad Costs Amid Price Competition

Amazon Sellers Struggle with Rising Ad Costs Amid Price Competition

This article analyzes a successful Amazon advertising case study of a low AOV product. Through detailed operations and data-driven strategies, advertiser Frank successfully transformed a product with an AOV of only $8 into a bestseller, achieving improved rankings and increased order volume, which in turn boosted organic traffic. The case highlights the importance of understanding product strengths, implementing granular operational strategies, and continuously learning to optimize performance.

12/29/2025 Logistics Industry Insights
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Fedex Pays 228M in Gig Worker Misclassification Settlement

Fedex Pays 228M in Gig Worker Misclassification Settlement

FedEx paid $228 million to settle a case for misclassifying employees as independent contractors. This case highlights the legal and reputational risks associated with the independent contractor model and the importance of compliance operations. Companies should strengthen compliance management to ensure business activities comply with laws and regulations, achieving sustainable development. Proper classification of workers is crucial to avoid penalties and maintain ethical business practices. Ignoring compliance can lead to significant financial and legal repercussions.

01/01/2026 Logistics Industry Insights
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Birdsong Peanuts Wins Supply Chain Award for China Exports

Birdsong Peanuts Wins Supply Chain Award for China Exports

This *Logistics Management* magazine case study on Niaoge Peanuts highlights the immense potential of supply chain collaboration. Through multimodal transportation, technology adoption, and close partnerships, Niaoge Peanuts successfully expanded in the Chinese market, reducing costs, shortening lead times, and improving efficiency. The case emphasizes the importance of trust, sharing, joint responsibility, and continuous improvement, offering valuable lessons for businesses. It also envisions future trends in digitalized, platform-based, ecosystem-driven, and sustainable collaborative supply chains.

01/19/2026 Logistics Industry Insights
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Patent Dispute Halts 123 Online Stores Over Grid Rack Design

Patent Dispute Halts 123 Online Stores Over Grid Rack Design

A recent anonymous patent enforcement case involving grid wall display racks has drawn attention, with 123 stores facing TRO freezing. This article delves into the case's origins, potential infringement risks, and response strategies. It serves as a reminder for cross-border e-commerce sellers to enhance their intellectual property awareness, avoid infringing activities, and operate legally and compliantly. The case highlights the importance of proactive IP protection in the competitive global marketplace.

01/26/2026 Logistics Encyclopedia
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WCO Analyzes Customs Valuation and Transfer Pricing Challenges

WCO Analyzes Customs Valuation and Transfer Pricing Challenges

WCO Case Study 14.2 examines the relationship between customs valuation and transfer pricing, based on a Chinese case. It emphasizes cooperation between customs and tax authorities to help enterprises avoid valuation risks and enhance regulatory capabilities. The study highlights the importance of coordinated efforts in addressing the challenges posed by the intersection of these two areas in international trade. This collaboration aims to ensure fair and accurate valuation practices, contributing to a more transparent and efficient global trading system.

01/05/2026 Customs Knowledge
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Amazon Advertisers Urged to Adopt Datadriven Strategies

Amazon Advertisers Urged to Adopt Datadriven Strategies

This article delves into the crucial steps and strategies for analyzing Amazon advertising data. From data cleaning and visualization to optimizing ad campaigns, it provides practical insights into key metrics and case studies. The aim is to help sellers move away from broad-based advertising and achieve refined operations, ultimately improving advertising effectiveness. It covers practical indicator interpretation and case analysis to help sellers say goodbye to extensive delivery and achieve refined operation and improve advertising effectiveness.

12/30/2025 Logistics Industry Insights
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