AI Boosts Crossborder Home Furnishing Customer Service

AI Boosts Crossborder Home Furnishing Customer Service

Kagu E-commerce partnered with Shulex to introduce AI customer service, building a unified service system across all channels to enhance user experience and customer service efficiency. The AI customer service provides 24/7 instant responses with a 90% accuracy rate, significantly improving user satisfaction. Shulex AI customer service is deeply integrated with mainstream cross-border e-commerce business systems, breaking down information silos and enabling a seamless service experience. Both parties will continue to deepen cooperation and explore more scenario-based service innovations.

01/27/2026 Logistics Industry Insights
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AI Boosts Ecommerce Sales During Peak Season

AI Boosts Ecommerce Sales During Peak Season

Shulex launches a dual-engine solution featuring "VOC AI Insights + AI Customer Service Agent" to empower cross-border e-commerce sellers during the year-end mega sales. This solution enables precise identification of market demands, efficient handling of customer inquiries, and enhanced user experience, ultimately building long-term brand competitiveness. Already adopted by hundreds of leading brands, it serves as a robust support system during peak seasons. The solution leverages AI to analyze customer feedback (VOC) and provide intelligent customer service, driving sales and improving customer satisfaction.

01/27/2026 Logistics Industry Insights
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Chen Tianqiaos AI Firm Pioneers Cognitivebased Management Shift

Chen Tianqiaos AI Firm Pioneers Cognitivebased Management Shift

Tianqiao Chen argues that the deep integration of AI into business operations challenges traditional management models. He believes AI-Native enterprises must rewrite their DNA, building a new organizational form where architecture is intelligence, growth is compound interest, memory is evolution, execution is training, and people are meaning. He calls for a new operating system dedicated to 'cognitive evolution' to navigate this transformative landscape. This shift requires a fundamental rethinking of organizational structure and processes to leverage AI's potential effectively.

01/27/2026 Logistics Industry Insights
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Tiktok Ads Drive Ecommerce Growth in Southeast Asia

Tiktok Ads Drive Ecommerce Growth in Southeast Asia

This article provides an in-depth analysis of TikTok Shopping Ads in the Southeast Asian e-commerce market. It details the ad creation process, optimization strategies, and solutions to common problems. The aim is to help merchants effectively utilize this marketing tool, improve ad performance, and achieve sales growth. Focusing on practical application, the article offers actionable insights for businesses looking to leverage TikTok's advertising capabilities in the region.

01/27/2026 Logistics Industry Insights
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Tiktok Short Videos Boost Live Stream Engagement

Tiktok Short Videos Boost Live Stream Engagement

This article delves into the strategies and methods behind viral TikTok videos for traffic generation, emphasizing the importance of topic selection, content planning, filming techniques, and interactive engagement. Through case studies, it reveals how to leverage short videos to precisely drive traffic to live streaming rooms, enhance user stickiness, and ultimately increase sales. Master these skills, and you too can unlock your own TikTok traffic secrets.

01/27/2026 Logistics Industry Insights
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Tiktok Live Streaming Offers Data Insights Challenges for US Merchants

Tiktok Live Streaming Offers Data Insights Challenges for US Merchants

This study analyzes 713 TikTok live streams by US influencers, revealing the current landscape and challenges of live commerce in the US market. It offers six key recommendations for merchants entering this space. The analysis covers critical metrics such as GMV tiers, the relationship between viewership and GMV, and live stream duration. The study emphasizes the importance of data-driven decision-making, paid collaborations, and nurturing emerging influencers. This provides merchants with a practical guide to avoid common pitfalls and optimize their TikTok live commerce strategy.

01/27/2026 Logistics Industry Insights
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Top Performers Exit First Amid Workplace Dynamics Shift

Top Performers Exit First Amid Workplace Dynamics Shift

This article analyzes common reasons why high-performing employees tend to leave their jobs, including leadership's 'competency anxiety,' the team's need for stability, and the 'skewed effect' in benefit distribution. It reminds professionals not only to work diligently but also to showcase their value appropriately, strive for deserved rewards, and rationally assess their career development prospects. Understanding these dynamics can help individuals navigate the workplace effectively and make informed decisions about their professional journey. Ultimately, proactive career management is crucial for retaining valuable employees and fostering a thriving work environment.

01/27/2026 Logistics Industry Insights
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HR Salary Negotiation Tactics Why Initial Offers Are Low

HR Salary Negotiation Tactics Why Initial Offers Are Low

This article delves into the various motivations behind HR's salary suppression tactics, including performance evaluation, psychological factors, and corporate cost control. It explores how job seekers can effectively counter these tactics and secure compensation that accurately reflects their value. Strategies discussed include researching market salaries, showcasing individual contributions and skills, and employing flexible negotiation techniques. By understanding the underlying dynamics and mastering negotiation skills, candidates can navigate the salary negotiation process with confidence and achieve a fair and competitive salary.

01/27/2026 Logistics Industry Insights
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China Prioritizes Employment to Stabilize Economy Amid Pressures

China Prioritizes Employment to Stabilize Economy Amid Pressures

The central government issued the "Opinions on Implementing the Employment-First Strategy and Promoting High-Quality and Full Employment," aiming to improve labor remuneration, enhance rights protection, and improve the situation of workers. The document analyzes issues such as excessive overtime, insufficient layoff compensation, and wage stagnation. It calls for multi-party collaboration to establish a fair, just, healthy, and safe employment environment, ensuring policy implementation and enhancing the well-being of workers. This initiative seeks to address key challenges and promote a more equitable and fulfilling work experience for all.

01/27/2026 Logistics Industry Insights
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Frontline Workers Bear Brunt of Corporate Layoffs

Frontline Workers Bear Brunt of Corporate Layoffs

This article reveals the workplace reality that entry-level employees are more vulnerable to layoffs during waves of downsizing. Layoff decisions are primarily driven by upper management, while middle managers play a crucial role in relaying information and implementing the decisions. Furthermore, internally promoted middle managers possess higher value and incur greater layoff costs. These factors collectively contribute to a disproportionate impact of layoffs on entry-level employees.

01/27/2026 Logistics Industry Insights
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