WCO Forum Seeks to Modernize Global Customs Practices
The World Customs Organization (WCO) held the inaugural Customs Work Organization Forum (CWOF), aiming to reshape the paradigm of customs work. The meeting gathered global experts to discuss key areas such as work settings, workplace design, and workforce management. The forum adopted its terms of reference and shared survey findings. The WCO plans to continue hosting meetings, conducting case studies, and developing best practice guidelines to support customs administrations in addressing the challenges of the 'new normal'.









