WCO Launches Online Course for Customs Change Management

WCO Launches Online Course for Customs Change Management

The World Customs Organization (WCO) has launched an online Change Management course to equip customs professionals with the skills to navigate the evolving international trade landscape. The course covers change management concepts, stakeholder engagement, tools and processes, and resistance management, emphasizing a blend of theory and practice. It is available on the CLiKC! platform and is accessible free of charge to WCO members. The course aims to improve customs administrations' ability to adapt to new challenges and implement effective trade facilitation measures.

01/05/2026 Customs Knowledge
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Saudi Customs Launches Single Window for MENA Trade

Saudi Customs Launches Single Window for MENA Trade

A regional workshop held by the World Customs Organization in Saudi Arabia focused on coordinating border management, Single Window implementation, and the application of the WCO Data Model in the Middle East and North Africa region. The conference emphasized the importance of strategic planning, business process re-engineering, and data harmonization. The aim is to facilitate regional cross-border trade and economic development by streamlining procedures, improving efficiency, and enhancing transparency. This initiative seeks to create a more seamless and effective trade environment within the region.

01/05/2026 Customs Knowledge
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Customs Valuation and Transfer Pricing Align for Multinationals

Customs Valuation and Transfer Pricing Align for Multinationals

The World Customs Organization (WCO) and the OECD jointly held a seminar in Pretoria, focusing on the nexus between customs valuation and transfer pricing. The conference promoted cooperation between tax and customs authorities, exploring the application of transfer pricing studies in customs valuation. It emphasized information sharing, aiming to build a fairer international trade environment. Discussions centered on how transfer pricing methodologies can inform customs valuation practices, ensuring accurate and equitable assessment of goods for duty purposes. The initiative seeks to enhance transparency and combat illicit financial flows related to trade.

12/30/2025 Customs Knowledge
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Asiapacific Customs Boost Chemical Analysis for Trade Security

Asiapacific Customs Boost Chemical Analysis for Trade Security

The World Customs Organization (WCO), in collaboration with the Asia/Pacific Regional Office for Capacity Building and Japan Customs, held the Asia/Pacific Customs Chemical Analysis Workshop. The aim was to enhance the analytical capabilities of customs laboratories in the region and strengthen regional cooperation to address the increasingly complex trade environment. Participants shared experiences, learned about WCO tools, and emphasized the role of laboratories in revenue collection and combating illicit drugs. The workshop fostered a collaborative environment to improve customs efficiency across the Asia/Pacific region.

12/30/2025 Customs Knowledge
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Qatar Customs Enhances Workforce Training for Global Edge

Qatar Customs Enhances Workforce Training for Global Edge

To enhance competitiveness, Qatar Customs invited the WCO to conduct a workshop focused on improving management capabilities and optimizing talent planning, development, and performance evaluation. Participants learned the importance of competency-based job descriptions through the WCO framework and recognized the crucial role of fostering a positive work environment. Moving forward, Qatar Customs will deepen its collaboration with the WCO to continuously improve its human resource management practices. The workshop aimed to equip managers with the necessary skills and knowledge for effective leadership and employee development.

12/30/2025 Customs Knowledge
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Customs Agencies Adopt Riskbased Targeting for Trade Security

Customs Agencies Adopt Riskbased Targeting for Trade Security

This paper examines the motivations, functions, and models of risk assessment centers established by customs administrations worldwide to address international trade security challenges. It analyzes how these centers aim to identify and mitigate potential threats within the global supply chain. The study explores different approaches to risk assessment, targeting strategies, and information sharing mechanisms employed by various customs agencies. Finally, the paper offers recommendations for enhancing the effectiveness of these centers, focusing on improved data analysis, collaboration, and resource allocation to better safeguard international trade.

12/30/2025 Customs Knowledge
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Guide to Streamlining Customs for International Small Packages

Guide to Streamlining Customs for International Small Packages

International small packet address filling must comply with the Universal Postal Union standards, primarily in English, with specific requirements for different countries and regions. This article details address language selection, format details, common mistakes, and corresponding strategies. It aims to help users avoid package delays or losses caused by address issues, ensuring smooth customs clearance and delivery of international small packets. Following these guidelines will improve the reliability and speed of international shipping by minimizing address-related complications.

12/31/2025 Logistics Encyclopedia
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WCO Upgrades Gender Equality Tool for Customs Agencies

WCO Upgrades Gender Equality Tool for Customs Agencies

The World Customs Organization (WCO) has released an updated Gender Equality Organizational Assessment Tool (GEOAT) to assist member customs and tax administrations in assessing the integration of gender equality and diversity within their internal policies, practices, and external relations. The 2023 update focuses on security, action, and user experience. It includes a new security and safety chapter, strengthens action-oriented templates, and optimizes user experience design. This aims to promote gender equality within the customs domain and improve organizational performance through a more inclusive and equitable environment.

01/05/2026 Customs Knowledge
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WCO Launches Stress Management Training for Customs Officers

WCO Launches Stress Management Training for Customs Officers

The World Customs Organization (WCO) has launched new training materials on employee wellbeing and stress management, aiming to empower customs executives and enhance resilience for both employees and the organization. The training covers six modules including wellbeing, designing organizational wellbeing programs, mental health, work-life balance, and stress management. The WCO will pilot the materials and plans to develop training for middle management and frontline staff to establish a culture of wellbeing within customs administrations.

01/05/2026 Customs Knowledge
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Global Customs Tackle Ecommerce Valuation for Smoother Trade

Global Customs Tackle Ecommerce Valuation for Smoother Trade

The World Customs Organization (WCO) held its second seminar on E-Commerce and Customs Valuation, focusing on the valuation challenges in cross-border e-commerce. The event brought together international organizations, customs administrations, and private sector representatives to discuss policies, procedures, and practices. The aim was to address the challenges posed by the dynamic nature of e-commerce trade, facilitate trade, and build a fair and efficient cross-border e-commerce ecosystem. The WCO is actively working to develop a more comprehensive e-commerce valuation system to promote the healthy development of cross-border e-commerce.

01/05/2026 Customs Knowledge
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