New IATA Course Aims to Boost Airline Customer Service

New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines
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Chinese Firm Wins Major Lighting Contracts with Snapon Bahco

Chinese Firm Wins Major Lighting Contracts with Snapon Bahco

Xiamen East-on Technology Co., Ltd. has become a core supplier for international giants like Snap-on and Proto due to its deep cultivation in the professional mobile lighting tools field. The company's revenue is steadily growing, but gross profit margin faces challenges. This IPO presents both opportunities and challenges, making its future development worth anticipating. The company specializes in providing high-quality lighting solutions and navigating the complexities of cross-border e-commerce and supply chain management to serve its global clientele.

01/04/2026 Logistics Industry Insights
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Reels Vs Tiktok Choosing the Right Shortvideo Platform for Brands

Reels Vs Tiktok Choosing the Right Shortvideo Platform for Brands

Instagram Reels and TikTok are two major platforms for short video marketing, each with its own advantages. This article provides an in-depth comparative analysis of Reels and TikTok across seven dimensions: video length, music copyright, editing tools, algorithm mechanisms, monetization, user demographics, and data analytics. The goal is to help brand marketers choose the most suitable platform for their needs and achieve precise marketing results. This comparison will highlight the key differences, enabling informed decisions for effective short-form video strategies.

01/04/2026 Logistics Industry Insights
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Ecommerce SEO Tweaks to Improve Google Rankings

Ecommerce SEO Tweaks to Improve Google Rankings

This article delves into the fundamental architectural optimization of independent website SEO, offering four key techniques: optimizing title tags, meta descriptions, schema markup, and subheadings, along with ALT text and URL descriptions. It emphasizes utilizing SEO tools, learning from competitors, avoiding keyword stuffing, and prioritizing H2-H4 tags. These strategies aim to help independent websites stand out in Google search results and improve their search engine ranking. By implementing these tips, website owners can enhance their online visibility and attract more organic traffic.

01/04/2026 Logistics Encyclopedia
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Amazon Japan Ends Select Brand Analytics Reports for Sellers

Amazon Japan Ends Select Brand Analytics Reports for Sellers

Amazon Japan's Brand Analytics tool is undergoing changes, with the discontinuation of Product Comparison and Alternative Purchase reports. Sellers need to reassess their data analysis strategies, focusing on other available Brand Analytics reports or exploring third-party tools. Adapting to these changes is crucial for optimizing operations and improving sales performance. Sellers should proactively seek alternative data sources to maintain a competitive edge in the Amazon Japan marketplace. This adjustment requires flexibility and a strategic approach to data interpretation and decision-making.

12/31/2025 Logistics Industry Insights
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Ebay Sellers Boost Sales with Crossselling Strategies

Ebay Sellers Boost Sales with Crossselling Strategies

This article delves into how eBay sellers can set up cross-promotion in bulk to improve shop conversion rates. It emphasizes the importance of cross-promotion and details bulk setup methods using third-party tools and keyword matching. The article also provides tips on selecting and pairing related products, as well as key elements for increasing conversion rates. The aim is to help eBay sellers achieve business growth by effectively implementing cross-promotion strategies and optimizing their listings for better performance.

12/29/2025 Logistics Encyclopedia
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Amazon Sellers Face Sales Drop Due to Listing Flaws

Amazon Sellers Face Sales Drop Due to Listing Flaws

Amazon sellers often face sudden sales drops, frequently overlooking hidden issues like Listing category nodes. The "Product Sales Growth Optimizer" can pinpoint problems, such as declining category conversion rates, allowing for timely contact with customer service for resolution. Detailed operation is crucial for success on Amazon. Utilize platform tools effectively to optimize Listings and enhance competitiveness. Ignoring these hidden factors can severely impact sales and overall performance. Regular monitoring and proactive adjustments are key to maintaining a healthy sales trajectory.

12/29/2025 Logistics Industry Insights
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Amazon Sellers Boost Sales with ASIN Matrix Ad Strategies

Amazon Sellers Boost Sales with ASIN Matrix Ad Strategies

This article provides an in-depth analysis of the Amazon ASIN matrix, tailored for sellers to develop refined advertising strategies based on the product lifecycle. By categorizing ASINs into Rising Stars, Mainstays, Potentials, and Long Tails, it offers customized advertising solutions. The article also introduces official Amazon advertising diagnostic tools to help sellers improve advertising effectiveness and create best-selling products. This approach allows for targeted campaigns and optimized ad spend, leading to increased sales and overall success on the Amazon platform.

12/29/2025 Logistics Industry Insights
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Amazon Sellers Gain Edge with Eight Untapped Product Strategies

Amazon Sellers Gain Edge with Eight Untapped Product Strategies

Eight strategies for Amazon product selection: tools, stores, best-seller lists, pricing, supply chain, social media, new products, and trends. Leveraging your strengths and differentiating your product selection are crucial. Focus on identifying profitable niches and understanding customer demand. Thorough market research and competitive analysis are essential for success. Consider factors like product viability, potential profit margins, and scalability. By implementing these strategies, sellers can improve their chances of finding winning products and achieving long-term growth on the Amazon platform.

12/30/2025 Logistics Encyclopedia
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Aer Lingus Expands Transatlantic Cargo Services

Aer Lingus Expands Transatlantic Cargo Services

Aer Lingus is emerging as a vital aviation hub connecting Europe to global markets, driven by its operational excellence, comprehensive network, innovative digital tools, and commitment to sustainability. By providing efficient and reliable cargo services, Aer Lingus creates value for global trading partners and strives to maintain its leadership in green aviation and smart logistics. The airline focuses on optimizing its cargo operations to facilitate seamless cross-border trade and contribute to a more sustainable future for the air cargo industry.

12/30/2025 Airlines
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