DHL Launches Global 95380 Hotline for Logistics Support

DHL Launches Global 95380 Hotline for Logistics Support

DHL has comprehensively upgraded its customer service system, unifying its customer service hotline to 95380. This hotline provides services such as shipment tracking, shipping inquiries, and problem feedback. The article details DHL's various business units, including DHL Express and DHL Global Forwarding, and highlights the role of air freight forwarding in international trade. The aim is to provide users with a more convenient and efficient logistics experience.

01/26/2026 Logistics
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Distributors Boost ROI with Supply Chain Data Analytics

Distributors Boost ROI with Supply Chain Data Analytics

Dealers leverage data analysis to improve supply chain efficiency and return on investment. The approach emphasizes starting small, focusing on problem-solving, and gradually enhancing data capabilities. Building a dedicated team and fostering a data-driven culture are also crucial. This incremental strategy allows for a practical and sustainable implementation of data analytics within the supply chain, ultimately leading to better decision-making and improved financial performance.

01/28/2026 Logistics Industry Insights
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Universal Stainless Steel Lids Streamline Kitchen Efficiency

Universal Stainless Steel Lids Streamline Kitchen Efficiency

This universal stainless steel glass lid solves the problem of mismatched lids in the kitchen. The transparent design allows for easy monitoring of food while cooking, and the stainless steel rim ensures durability. Available in multiple sizes, it fits 26cm-42cm frying pans, making cooking easier and more efficient. A versatile and practical addition to any kitchen, offering convenience and simplifying the cooking process.

01/27/2026 HS Code Query
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Aipowered Customer Service Drives Dreames Global Smart Home Expansion

Aipowered Customer Service Drives Dreames Global Smart Home Expansion

Dreame Technology partners with Shulex AI to significantly enhance the global user service experience by implementing an AI customer service system. This AI-powered solution not only improves problem-solving efficiency but also overcomes multilingual communication barriers, ensuring data security and service quality. This collaboration exemplifies a successful case of "Made in China" going global, providing valuable insights for other companies looking to expand their international reach.

01/27/2026 Logistics Industry Insights
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Shulex AI Leverages AWS to Enhance Customer Service Efficiency

Shulex AI Leverages AWS to Enhance Customer Service Efficiency

Shulex, in collaboration with AWS, introduces an AI customer service robot service. Built on the AWS technology architecture, it comprises three key modules: knowledge indexing, intelligent Q&A, and data optimization. This provides businesses with comprehensive value across pre-sales, sales, and after-sales stages. Real-world case studies demonstrate that this solution significantly reduces manual ticket volume, shortens problem resolution time, and enhances customer satisfaction.

01/28/2026 Logistics Industry Insights
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Amazon Launches Performance Alerts for Sellers

Amazon Launches Performance Alerts for Sellers

Amazon introduces a new "Performance Alert" feature designed to help sellers identify and resolve operational issues more promptly. By customizing the monitoring of key metrics, sellers can receive immediate notifications when data anomalies occur, enabling them to respond quickly, minimize losses, and improve operational efficiency. This easy-to-use feature effectively enhances competitiveness on the Amazon platform, allowing for proactive management and problem-solving before significant impact.

01/30/2026 Logistics Industry Insights
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Ethiopia Simplifies Customs Clearance for Exporters

Ethiopia Simplifies Customs Clearance for Exporters

This article provides an in-depth analysis of the export customs clearance process and common issues in Ethiopia. It covers document preparation, handling special situations (such as transshipment via Hong Kong, Macau, and Taiwan, and buying export permits), special cargo handling (identification, dangerous goods packaging), bill of lading processing, and dealing with container roll-overs. The aim is to provide practical guidance for foreign trade practitioners, helping to ensure smooth customs clearance for goods. It serves as a practical guide for navigating the complexities of exporting to Ethiopia.

08/22/2025 Logistics Encyclopedia
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Romeovilles LOT Airport Key Hub for Air Freight Expansion

Romeovilles LOT Airport Key Hub for Air Freight Expansion

This article provides a detailed explanation of the three-letter code (LOT) for Romeoville Airport and related air freight information. It emphasizes the importance of understanding airport codes and introduces methods for efficiently using three-letter code lookup systems. Furthermore, it clarifies the relationship between city codes and airport codes, and the special considerations for non-customs airports. The aim is to offer a practical guide for international freight forwarding, helping users navigate the complexities of air cargo logistics and improve their understanding of airport identification within the global transportation network.

09/29/2025 Airport Codes
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Chipotle Adopts RFID for Enhanced Food Safety in Supply Chain

Chipotle Adopts RFID for Enhanced Food Safety in Supply Chain

Chipotle Mexican Grill is fully deploying RFID technology to achieve end-to-end ingredient traceability from suppliers to restaurants. This initiative aims to enhance food safety, optimize inventory management, and improve brand image. Chipotle's experience provides valuable insights for other restaurant businesses, leading the restaurant industry towards a safer, more efficient, and transparent future. The implementation of RFID allows for real-time tracking and monitoring of ingredients, enabling quick identification and resolution of potential food safety issues. This proactive approach strengthens consumer trust and reinforces Chipotle's commitment to quality.

11/03/2025 Logistics
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FCA Incoterms Clarify Liability in Air Freight Shipments

FCA Incoterms Clarify Liability in Air Freight Shipments

This article delves into the point at which the seller's responsibility ends under FCA Incoterms in international air freight. It emphasizes that the responsibility termination point is not simply the 'airport' but precisely when the goods are 'delivered to the carrier or its agent designated by the buyer and under their control.' Through specific scenario analysis, a detailed responsibility checklist, and the identification of common misconceptions, this article helps sellers accurately grasp the boundaries of their responsibilities, avoid trade risks, and ensure the smooth execution of international air freight shipments.

11/03/2025 Logistics Encyclopedia
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