Amazon US Investigated for Consumer Rights Violations

Amazon US Investigated for Consumer Rights Violations

Amazon US is being sued over consumer rights issues, exposing regulatory loopholes in e-commerce platforms regarding product quality, return policies, and false advertising. The article calls on Amazon US to strengthen product quality audits, improve return policies, and crack down on false advertising. It also suggests introducing third-party regulation to improve consumer rights protection and promote healthy industry development. This lawsuit highlights the need for greater accountability and transparency in online marketplaces to safeguard consumers from unfair practices and ensure fair competition.

02/02/2026 Customs Knowledge
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WCO Ensured Global Trade Stability During Pandemic

WCO Ensured Global Trade Stability During Pandemic

Amidst the global pandemic, the World Customs Organization (WCO) actively coordinates its member customs administrations to address the impact on international trade. This is achieved through information sharing, trade facilitation measures, enhanced international cooperation, and protection of frontline customs officers. The WCO established a dedicated COVID-19 information webpage, simplified customs clearance procedures for essential medical supplies, promoted the revised Kyoto Convention, and provided capacity building support. These efforts significantly contribute to ensuring global trade stability and fostering economic recovery during these challenging times.

02/02/2026 Customs Knowledge
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International Aid Strengthens Malis Customs Crisis Response

International Aid Strengthens Malis Customs Crisis Response

The World Customs Organization (WCO) collaborates with the UN Office for the Coordination of Humanitarian Affairs (UN-OCHA) through the C-RED project to support Mali in enhancing its customs clearance capacity for emergency relief goods. This initiative aims to strengthen customs' preparedness for emergencies in West Africa by focusing on capacity building, coordination mechanisms, and the development of Standard Operating Procedures (SOPs). The goal is to ensure the rapid delivery of relief supplies, contributing to the protection of lives and livelihoods during crises.

02/03/2026 Customs Knowledge
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China Launches dragon Action to Curb Export IP Theft

China Launches dragon Action to Curb Export IP Theft

National Customs launched a three-month "Dragon Action" to severely crack down on import and export infringement activities, focusing on exports to Africa, the Middle East, Latin America, and countries along the "Belt and Road" initiative. Key products include small appliances and electronic goods. Through increased penalties, criminal prosecution, and support for civil justice, Customs will collaborate to provide strong intellectual property protection for export enterprises, helping Chinese brands to thrive overseas. This initiative aims to safeguard Chinese innovation and ensure fair trade practices.

02/03/2026 Customs Knowledge
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Amazon Probes Zerocost Scam Amid Serial Return Fraud

Amazon Probes Zerocost Scam Amid Serial Return Fraud

Amazon sellers are facing increasing return fraud, with cases of buyers successfully returning garbage after multiple orders, raising concerns about platform oversight. Issues like loopholes in the FBA return system, professional fraudsters abusing the rules, and AI-generated fake evidence are becoming more prominent. Sellers are urging the platform to implement a "buyer blacklist" feature and establish a more proactive defense mechanism to collectively address the escalating risk of return fraud. They are hoping for tighter regulations and better protection against these fraudulent activities.

02/03/2026 Logistics Industry Insights
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Chinas Qenla Headphones Expand Global Audio Market

Chinas Qenla Headphones Expand Global Audio Market

Qenla is a patented Bluetooth headphone designed independently by Chinese engineers and manufactured by Shenzhen Qenla Electronics Technology Co., Ltd. This article introduces Qenla's brand philosophy, technical strength, service system, and its actions to protect its intellectual property. Drawing on examples of other brands' IP protection cases, it emphasizes the importance of safeguarding intellectual property rights. Qenla aims to become the leading Bluetooth brand in China, bringing a new lifestyle and unique Bluetooth experience to global users. The company is committed to innovation and protecting its designs.

02/03/2026 Customs Knowledge
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Wireless Charger Patent Dispute Seizes 81 Ecommerce Stores Assets

Wireless Charger Patent Dispute Seizes 81 Ecommerce Stores Assets

Shenzhen Shangxing Technology Co., Ltd. initiated patent enforcement in the United States regarding its wireless charger, resulting in a Temporary Restraining Order (TRO) freezing 81 cross-border e-commerce stores. The patents involved include an invention patent for a foldable wireless charger and multiple design patents. Cross-border sellers are advised to immediately conduct self-inspections, remove potentially infringing products, and seek legal advice to proactively address potential litigation risks. This action highlights the importance of due diligence and IP protection in the global e-commerce market.

02/03/2026 Customs Knowledge
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Guide to Mitigating Risks in House Bills of Lading for Global Trade

Guide to Mitigating Risks in House Bills of Lading for Global Trade

This paper addresses the risks faced by foreign trade enterprises and cross-border e-commerce companies when using Forwarder Bills of Lading (HBL), such as forwarder qualifications, destination port agents, and property rights protection. It proposes a systematic risk management strategy, including strict forwarder selection, standardized contract signing, enhanced property rights control, monitoring cargo status, utilizing financial instruments, and establishing emergency plans. The aim is to help companies effectively mitigate HBL risks and ensure trade security. This approach provides a comprehensive framework for managing potential issues associated with HBL usage in international transactions.

11/03/2025 Logistics Encyclopedia
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Congress Probes Bill to Curb Amazon Warehouse Labor Abuses

Congress Probes Bill to Curb Amazon Warehouse Labor Abuses

A U.S. Democratic Senator introduced the 'Warehouse Worker Protection Act,' aiming to regulate warehouse production quotas and safeguard worker rights. Drawing on experiences from multiple states, the bill emphasizes quota transparency, advance notice of quota changes, reasonable rest periods, and prohibits unreasonable penalties. Implementing this legislation will impact e-commerce business models, presenting both challenges and opportunities. Collaborative efforts are needed to refine and implement the act, balancing business efficiency with worker well-being. The bill seeks to create a fairer and more sustainable working environment in the warehousing sector.

11/03/2025 Logistics Industry Insights
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Experts Advise on Secure Air Freight Packaging for Fragile Goods

Experts Advise on Secure Air Freight Packaging for Fragile Goods

Ensuring the safety of fragile goods during international air freight is paramount. This article offers expert guidance from three perspectives: shockproof packaging (layered protection, material selection, structural design), handling operations (airport cargo terminals, last-mile delivery), and risk control (proactive communication, packaging testing, insurance claims). The aim is to minimize damage rates and guarantee the secure delivery of fragile items. We address critical aspects from pre-flight preparation to post-flight handling, providing actionable strategies for a smoother, safer shipping experience. Prioritizing these measures significantly reduces the potential for loss or damage.

11/03/2025 Logistics Encyclopedia
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