Amazon Sellers Guide to Managing Negative Reviews

Amazon Sellers Guide to Managing Negative Reviews

This article details the Amazon Feedback mechanism and provides a practical guide to removing negative feedback, including strategies for violation appeals and effective timing. It also emphasizes the art of public responses when removal is not possible, as well as the fundamental importance of improving service quality and preventing negative feedback. Data analysis is highlighted as a tool to aid feedback management and enhance overall store performance. The guide provides actionable insights to improve seller reputation and drive positive customer experiences.

01/04/2026 Logistics Encyclopedia
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Bosnia Strengthens Customs IP Protections Against Counterfeits

Bosnia Strengthens Customs IP Protections Against Counterfeits

A workshop on Intellectual Property Rights (IPR) protection was held in cooperation between the World Customs Organization (WCO) and the Indirect Taxation Authority of Bosnia and Herzegovina (ITA BiH). The aim was to enhance the capacity of Bosnian customs officers in combating counterfeit goods. The workshop covered legal and regulatory learning, IPM platform application, promotion of public-private partnerships, and strengthening customs control capabilities. This is significant for improving the fight against counterfeiting in Bosnia and Herzegovina and the wider region.

12/30/2025 Customs Knowledge
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Global Bust Dismantles Major Counterfeit Goods Ring

Global Bust Dismantles Major Counterfeit Goods Ring

The World Customs Organization and the U.S. National Intellectual Property Rights Coordination Center jointly launched 'Operation Global Hoax,' uniting customs authorities from 42 countries. The operation resulted in the seizure of a substantial amount of pirated CDs and other counterfeit goods, valued at millions of dollars. This initiative aims to combat piracy conducted through postal and express courier channels, demonstrating the international community's commitment to protecting intellectual property. It also urges the public to resist piracy and support legitimate products.

12/30/2025 Customs Knowledge
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EU and ASEAN Strengthen Trade Ties Through Customs Reform

EU and ASEAN Strengthen Trade Ties Through Customs Reform

Synergy in customs capacity building is crucial within the EU-ASEAN Trade and Investment (TREATI) framework. Enhancing information sharing, establishing unified standards, addressing localized needs, and strengthening public-private partnerships can effectively improve regional trade efficiency, prevent resource wastage, and achieve sustainable development. This approach injects new vitality into the economic development of both the EU and ASEAN, fostering a more robust and streamlined trading relationship between the two regions. It promotes efficiency and long-term benefits for all stakeholders involved.

12/30/2025 Customs Knowledge
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Global Crackdown Urged on Counterfeit Goods Amid Economic Risks

Global Crackdown Urged on Counterfeit Goods Amid Economic Risks

The 5th Global Congress on Combating Counterfeiting and Piracy convened in Cancun, Mexico, urging the international community to intensify efforts against counterfeit goods, which pose a threat to global economic recovery. The conference highlighted the increasing trade in counterfeit products and its detrimental impact on economies and employment. Discussions focused on strategies including strengthening international cooperation, improving legislation, and raising public awareness. WIPO will host the next congress, with all parties committing to collaborative action to combat this global issue.

12/30/2025 Customs Knowledge
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WCO and OASIS Collaborate to Standardize Global Trade Tech

WCO and OASIS Collaborate to Standardize Global Trade Tech

The World Customs Organization (WCO) and the Organization for the Advancement of Structured Information Standards (OASIS) signed a Memorandum of Understanding to promote the adoption of technical standards by governments and the public sector worldwide, particularly in customs. This collaboration aims to streamline customs procedures and enhance trade efficiency using open IT technologies, ultimately building a secure and efficient supply chain. This signifies the dawn of a new era in trade driven by technical standards, fostering greater interoperability and transparency in global commerce.

12/30/2025 Customs Knowledge
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Ebay Sellers Face Image Copyright Claims Protection Tips

Ebay Sellers Face Image Copyright Claims Protection Tips

This article delves into the suspension risks faced by Amazon sellers due to copyright complaints related to eBay's 'public domain images,' revealing the hidden copyright dangers behind these images. It emphasizes the importance of original images and provides practical strategies for sellers to handle copyright infringement crises. The aim is to raise sellers' copyright awareness and help them achieve stable and sustainable development in the cross-border e-commerce field. The article offers actionable advice for navigating copyright issues on Amazon.

01/04/2026 Logistics Industry Insights
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WCO Enhances Central Asia Road Transport for Trade Growth

WCO Enhances Central Asia Road Transport for Trade Growth

The Secretary General of the World Customs Organization emphasized the role of road transport in improving border 'soft infrastructure' at the International Road Transport Conference. He commended Central Asian countries for joining the revised Kyoto Convention. He called for strengthened public-private partnerships to enhance transport connectivity and contribute to the prosperity and development of the Central Asian region. This collaboration aims to streamline customs procedures and facilitate trade, ultimately boosting economic growth and regional integration through efficient and reliable road transport networks.

01/05/2026 Logistics Industry Insights
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WCO Enhances PICARD Standards to Strengthen Global Customs Operations

WCO Enhances PICARD Standards to Strengthen Global Customs Operations

The World Customs Organization (WCO) is upgrading the PICARD Professional Standards (PS) to adapt to the evolving global trade landscape. The updated standards will encompass key areas such as public-private sector cooperation, customs and tax function integration, and coordinated border management. It will also address emerging trends, security, trade facilitation, technological advancements, and project management. The WCO invites stakeholders to participate in capacity building initiatives to jointly promote global customs development. This collaborative effort aims to enhance customs efficiency and effectiveness worldwide.

01/07/2026 Customs Knowledge
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Customs and ICAO Strengthen Global Aviation Security

Customs and ICAO Strengthen Global Aviation Security

The Secretary General of the World Customs Organization (WCO) emphasized at the ICAO World Aviation Forum that aviation cargo security can be effectively enhanced by building global standards, strengthening capacity building, deepening public-private partnerships, addressing Sustainable Development Goals, and strengthening international cooperation. The WCO and ICAO will strengthen cooperation to build a global aviation security network, extending to the anti-doping field, and jointly maintain global security. This collaboration aims to create a safer and more secure air cargo environment worldwide.

01/07/2026 Customs Knowledge
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