Amazon Sellers Advised on Handling Negative Reviews

Amazon Sellers Advised on Handling Negative Reviews

How can Amazon sellers handle negative reviews? This article provides a comprehensive crisis PR guide, covering key steps such as rapid response, polite apology, offering solutions, and personalized replies. It also emphasizes the importance of preventing negative reviews in the first place. By proactively addressing and continuously improving, sellers can transform negative reviews into opportunities to enhance brand image and product services. This approach helps build trust and fosters customer loyalty in the competitive e-commerce landscape.

Dreametech Expands into Smart Lighting Market

Dreametech Expands into Smart Lighting Market

Dreame Technology, a unicorn with 15 billion in revenue, has entered the lighting market, launching eye-protecting desk lamps, floor lamps, and innovatively, a floor lamp with a built-in hair dryer. This move is a significant step in building its full-scene intelligent ecosystem and aligns with the lighting industry's shift from functional lighting to intelligent and healthy light environment solutions. Numerous technology, home furnishing, and appliance companies are joining the fray, collectively driving the transformation of the lighting industry.