WCO Upgrades Gender Equality Tool for Customs Agencies

WCO Upgrades Gender Equality Tool for Customs Agencies

The World Customs Organization (WCO) has released an updated Gender Equality Organizational Assessment Tool (GEOAT) to assist member customs and tax administrations in assessing the integration of gender equality and diversity within their internal policies, practices, and external relations. The 2023 update focuses on security, action, and user experience. It includes a new security and safety chapter, strengthens action-oriented templates, and optimizes user experience design. This aims to promote gender equality within the customs domain and improve organizational performance through a more inclusive and equitable environment.

01/05/2026 Customs Knowledge
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Burundi Adopts Competencybased HRM System for Revenue Authority

Burundi Adopts Competencybased HRM System for Revenue Authority

With support from the World Customs Organization, the Burundi Revenue Authority is undergoing modernization through the development of a competency-based HRM system. This aims to improve operational efficiency, increase tax revenue, and enhance stakeholder relations. The workshop focused on empowering the HR department to build a competency model and develop an action plan. The WCO will continue to provide support to help the Burundi Revenue Authority achieve its modernization goals. This initiative highlights the importance of HR in driving organizational change and improving public service delivery.

01/05/2026 Customs Knowledge
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WCO Launches Stress Management Training for Customs Officers

WCO Launches Stress Management Training for Customs Officers

The World Customs Organization (WCO) has launched new training materials on employee wellbeing and stress management, aiming to empower customs executives and enhance resilience for both employees and the organization. The training covers six modules including wellbeing, designing organizational wellbeing programs, mental health, work-life balance, and stress management. The WCO will pilot the materials and plans to develop training for middle management and frontline staff to establish a culture of wellbeing within customs administrations.

01/05/2026 Customs Knowledge
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Global Customs Tackle Ecommerce Valuation for Smoother Trade

Global Customs Tackle Ecommerce Valuation for Smoother Trade

The World Customs Organization (WCO) held its second seminar on E-Commerce and Customs Valuation, focusing on the valuation challenges in cross-border e-commerce. The event brought together international organizations, customs administrations, and private sector representatives to discuss policies, procedures, and practices. The aim was to address the challenges posed by the dynamic nature of e-commerce trade, facilitate trade, and build a fair and efficient cross-border e-commerce ecosystem. The WCO is actively working to develop a more comprehensive e-commerce valuation system to promote the healthy development of cross-border e-commerce.

01/05/2026 Customs Knowledge
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MENA Adopts Digital Tech for Smarter Border Control

MENA Adopts Digital Tech for Smarter Border Control

The WCO's SMART Borders workshop in Riyadh, focusing on the MENA region, highlighted the application of cutting-edge technologies like AI and blockchain in customs processes. Through WCO best practice sharing and guidance from ZATCA, participants explored how to leverage technology to enhance border management efficiency, injecting new momentum into the MENA region's digital transformation. The event fostered discussions on optimizing customs procedures and improving security through innovative digital solutions, ultimately contributing to a more efficient and secure trade environment within the region.

01/05/2026 Customs Knowledge
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Ivory Coast Customs Adopts Elearning for Digital Shift

Ivory Coast Customs Adopts Elearning for Digital Shift

The Côte d'Ivoire Customs Academy held a seminar focused on leveraging e-learning to optimize personnel training and enhance the professional competence of customs officers. By mastering technology, optimizing curricula, and customizing content, Côte d'Ivoire Customs not only improves training effectiveness and reduces costs but also promotes knowledge sharing and adapts to changes. This provides a valuable reference for the digital transformation of customs administrations in other developing countries.

01/05/2026 Customs Knowledge
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WCO Introduces Online Leadership Program for Customs Officials

WCO Introduces Online Leadership Program for Customs Officials

The World Customs Organization (WCO) has launched an online Customs Leadership course aimed at enhancing the leadership capabilities of senior management personnel. This initiative seeks to empower customs leaders with the skills and knowledge necessary to drive organizational effectiveness and efficiency. By providing accessible and engaging online learning resources, the WCO aims to foster a new generation of dynamic and strategic customs leaders who can effectively navigate the challenges of the 21st century and contribute to the sustainable development of their organizations.

01/05/2026 Customs Knowledge
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Aviation Industry Advances Pilot Competency Assessment for Safety

Aviation Industry Advances Pilot Competency Assessment for Safety

This paper explores the pilot competency assessment system, emphasizing its importance for safety, cost, and efficiency in aviation. It covers the content, methods, applications, and future development of such assessments, with a focus on IATA's guidance. The paper highlights how effective pilot selection and competency assessment contribute to enhanced aviation safety and operational excellence. Furthermore, it discusses the challenges and opportunities in refining these systems to meet the evolving demands of the aviation industry and ensure a highly skilled and competent pilot workforce.

01/08/2026 Logistics Industry Insights
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Global Airports Adopt Efficiency Strategies for Slot Allocation

Global Airports Adopt Efficiency Strategies for Slot Allocation

Airport slot coordination optimizes capacity, reduces delays, promotes fair competition, and ensures safety. The Worldwide Airport Slot Guidelines (WASG) are central to this process. However, challenges remain, requiring proactive solutions to ensure sustainable development within the aviation industry. Effective slot management is crucial for efficient airport operations and passenger satisfaction. Addressing these challenges involves collaboration between airlines, airports, and regulatory bodies to balance capacity, demand, and environmental considerations.

01/08/2026 Logistics Industry Insights
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Data Analytics Eases Airport Congestion for Sustainable Aviation

Data Analytics Eases Airport Congestion for Sustainable Aviation

Airport infrastructure is crucial for the development of the aviation industry. IATA is committed to collaborating with airports and governments to address challenges such as insufficient capacity, aging maintenance, outdated technology, and high costs. By participating in airport development projects, advocating for reasonable charges, promoting best practices, and envisioning future smart airports, IATA is driving industry transformation. Leveraging data analysis to optimize operations and ensure sustainable growth for the aviation industry is a key focus.

01/08/2026 Logistics Industry Insights
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