Tiktok Shop Aims to Improve Seller Experience Scores

Tiktok Shop Aims to Improve Seller Experience Scores

This article addresses the challenge of improving TikTok Shop experience scores, especially for shops below 4.5. It provides refined operational strategies by analyzing the importance of the experience score. A phased improvement plan is proposed: high-scoring shops should focus on order fulfillment and customer service, while low-scoring shops should use promotional items to attract traffic and optimize customer service and delivery. The core lies in product selection, shipping, and after-sales service to ensure a steady increase in the experience score.

01/16/2026 Logistics Encyclopedia
Read More
Chinas Tutoring Firms Shift to Livestream Ecommerce for Textbook Sales

Chinas Tutoring Firms Shift to Livestream Ecommerce for Textbook Sales

Under the “Double Reduction” policy, Xueersi, following New Oriental's lead, has ventured into live streaming of educational products and achieved initial success. Financial reports show an increase in the revenue share of its content solutions business, with impressive sales of educational books through live streaming. Despite some controversy over being an “imitator,” Xueersi has achieved certain success in the educational product market, proving the viability of its transformation. Live streaming of educational products may become a new growth point for the education industry.

01/16/2026 Logistics Industry Insights
Read More
New Predictive Freight Index Aims to Forecast Shipping Rates

New Predictive Freight Index Aims to Forecast Shipping Rates

Cowen and AFS have partnered to launch a freight index, forecasting LTL, truckload, and parcel rates. The inaugural index reveals an increase in truckload rates and a decrease in LTL weight. This index provides valuable insights into the current state of the freight market and offers predictive analysis for future trends. It aims to assist shippers and carriers in making informed decisions regarding pricing and capacity planning. The index will be updated regularly to reflect the dynamic nature of the logistics industry.

01/15/2026 Logistics Industry Insights
Read More
XPO Werner Executives Optimistic About Peak Season Supply Chain

XPO Werner Executives Optimistic About Peak Season Supply Chain

XPO and Werner executives expressed optimism about the 2020 peak season outlook at the CSCMP conference, anticipating an early and sustained peak driven by strong demand and tight capacity. Companies should enhance communication with customers, optimize capacity allocation, increase technology investment, improve employee skills, and strengthen risk management. These strategies are crucial to capitalize on opportunities and navigate challenges presented by the demanding peak season environment within the evolving supply chain landscape. Addressing capacity constraints will be key to success.

12/31/2025 Logistics Industry Insights
Read More
TD Cowen Index Shows Freight Market Shifts During Peak Season

TD Cowen Index Shows Freight Market Shifts During Peak Season

The TD Cowen/AFS Freight Index reveals emerging trends in the freight market: LTL pricing impacted by Yellow's closure, fuel surcharges rebound; Ground parcel discounts deepen, but demand surcharges loom; Truckload sees a short-term volume increase, peak season expectations are muted. The index provides shippers with valuable insights for informed decision-making. The LTL market is experiencing significant price volatility due to the disruption caused by Yellow's bankruptcy. Shippers need to carefully monitor these changes and adjust their strategies accordingly.

01/15/2026 Logistics Industry Insights
Read More
Freight Market Braces for Weak Peak Season TD Cowen

Freight Market Braces for Weak Peak Season TD Cowen

The Cowen/AFS Freight Index indicates a slight increase in LTL rates in Q3, driven by factors like Yellow's bankruptcy and soft demand. Parcel rates decreased. A muted peak season is anticipated for Q4, with limited TL freight growth. The index reflects the current complex and volatile freight market, along with a trend of shippers actively optimizing their logistics networks. The impact of Yellow's exit and ongoing economic uncertainty are key factors shaping the near-term outlook for the industry.

01/15/2026 Logistics Industry Insights
Read More
2025 Delivery Surge to Bring Higher Fees New Carriers

2025 Delivery Surge to Bring Higher Fees New Carriers

ShipMatrix forecasts a 5% increase in package volume during the 2025 peak season, but rising surcharges may reshape the carrier landscape. The rise of large enterprises and emerging logistics providers will challenge the market share of traditional carriers. Logistics companies need to optimize supply chains, diversify carriers, and invest in automation to cope with these changes. The increasing costs associated with peak season shipping, particularly surcharges, will force shippers to re-evaluate their strategies and potentially explore alternative delivery solutions.

12/31/2025 Logistics Industry Insights
Read More
Women Gain Ground in Supply Chain Leadership

Women Gain Ground in Supply Chain Leadership

The representation of women in supply chain continues to increase, with the gender pay gap gradually narrowing, largely thanks to corporate DEI initiatives. However, career advancement bottlenecks and talent attrition remain challenges. Future efforts should focus on bolstering support for women's professional development and fostering an inclusive environment to promote gender equality and overall prosperity within the industry. Further research and targeted programs are needed to address the specific barriers women face and ensure their continued success in the supply chain field.

01/19/2026 Logistics Industry Insights
Read More
Amazon Tightens Return Rules for Thirdparty Sellers

Amazon Tightens Return Rules for Thirdparty Sellers

Amazon has updated its FBM return policy, automatically authorizing returns and mandating enrollment in the prepaid return label program, posing challenges for FBM sellers. Sellers need to proactively respond by optimizing products, improving service, and setting return rules to reduce return rates, increase profit margins, and adapt to Amazon's policy changes. This includes focusing on accurate product descriptions, high-quality packaging, and responsive customer service to minimize the need for returns and ensure a positive customer experience within the new framework.

01/19/2026 Logistics
Read More
US Rail Freight Carloads Rise Intermodal Declines

US Rail Freight Carloads Rise Intermodal Declines

Recent data reveals a complex picture for the US rail freight market: carload volume saw a slight increase, but intermodal volume declined, reflecting challenges in economic recovery. While cumulative year-to-date figures show growth, concerns remain regarding supply chains and labor shortages. Railroad companies should focus on improving efficiency, strengthening collaboration, and embracing digital transformation to address future challenges. The decrease in intermodal volume suggests a potential shift in freight transport patterns or underlying economic pressures impacting consumer demand and international trade.

01/19/2026 Logistics
Read More