Benin Customs Adopts Competency Model to Enhance Team Performance

Benin Customs Adopts Competency Model to Enhance Team Performance

With funding from the Swedish government, Benin Customs upgraded its talent management system by introducing a competency model-based HRM system. This system covers recruitment, training, performance management, and career development, aiming to enhance employee capabilities and organizational performance. Following a successful pilot program, the system will be rolled out nationwide, offering valuable insights for other organizations. The implementation of the competency model is expected to significantly improve the effectiveness and efficiency of Benin Customs operations.

01/22/2026 Customs Knowledge
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Supply Chain Firms Struggle to Fill Holiday Season Jobs

Supply Chain Firms Struggle to Fill Holiday Season Jobs

The holiday logistics peak season highlights the shortage of supply chain talent. DHL Supply Chain shared its strategies for addressing this issue, including optimizing recruitment processes, reducing employee turnover, improving operational efficiency, and cultivating future leaders. These strategies offer valuable insights for the industry to navigate the talent gap and ensure smooth operations during peak demand periods. Their approach provides a framework for other companies facing similar challenges in attracting and retaining skilled supply chain professionals.

01/27/2026 Logistics Industry Insights
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Logistics Firms Expand Talent Pipelines Amid Peak Season Demand

Logistics Firms Expand Talent Pipelines Amid Peak Season Demand

To address peak season labor shortages, logistics companies need long-term talent strategies. This includes optimizing recruitment processes, highlighting technological advantages, and focusing on employee career development. A technology-enabled 'Plan B' is also crucial. By focusing on year-round talent acquisition and retention, companies can build a robust talent supply chain, enabling them to confidently handle the surge in demand during peak seasons. This proactive approach ensures operational efficiency and minimizes disruptions caused by workforce limitations.

02/04/2026 Logistics Industry Insights
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UAE Customs Adopts Wcobacked Training System

UAE Customs Adopts Wcobacked Training System

At the invitation of the UAE's Federal Customs Authority (FCA), the World Customs Organization (WCO) assisted in harmonizing the recruitment and training standards for Customs inspectors nationwide. Through diagnostic assessments, the WCO provided systematic improvement recommendations, covering unified recruitment criteria, optimized training systems, and strengthened qualification certifications. The aim is to enhance the professionalism of the UAE Customs workforce and promote international trade facilitation. This initiative focuses on building capacity and ensuring consistent application of Customs procedures across the country, ultimately contributing to more efficient and secure trade flows.

02/06/2026 Customs Knowledge
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WCO Backs Ethiopias Customs Modernization with Talent Assessment

WCO Backs Ethiopias Customs Modernization with Talent Assessment

WCO assists Ethiopian Customs in improving human resource management, promoting modernization. Experts recommend optimizing recruitment, training, and performance evaluation, providing a reference for developing countries. The focus is on building a skilled and motivated workforce to support customs reforms and enhance operational efficiency. This initiative aims to strengthen Ethiopia's capacity to effectively manage its borders and facilitate trade, ultimately contributing to economic growth and regional integration. The recommendations offer practical guidance for other developing countries seeking to modernize their customs administrations.

01/07/2026 Customs Knowledge
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Barbados Customs Adopts Wcobacked HR Modernization

Barbados Customs Adopts Wcobacked HR Modernization

A WCO virtual workshop assisted Barbados Customs in building a competency-based HRM system to enhance efficiency, increase revenue collection, and improve relationships. The collaboration aims to modernize HRM practices within the organization. This initiative is expected to significantly improve the performance of Barbados Customs by aligning employee skills and knowledge with organizational goals and strategic objectives. The competency model will serve as a foundation for recruitment, training, performance management, and career development, ultimately contributing to a more effective and motivated workforce.

01/26/2026 Customs Knowledge
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UAE Enhances Customs Efficiency Via Wcobacked Training Reform

UAE Enhances Customs Efficiency Via Wcobacked Training Reform

The WCO assessed the recruitment and training of customs inspectors in the UAE, recommending the standardization of customs procedures. This aims to enhance enforcement efficiency and promote trade facilitation. The assessment highlighted the need for capacity building initiatives to ensure inspectors are equipped with the necessary skills and knowledge to effectively implement customs regulations. By adopting unified standards, the UAE can streamline customs processes, reduce delays, and improve overall trade competitiveness. This ultimately contributes to a more secure and efficient global trading system.

01/30/2026 Customs Knowledge
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Datadriven Solutions Ease Holiday Supply Chain Labor Shortages

Datadriven Solutions Ease Holiday Supply Chain Labor Shortages

Facing holiday supply chain talent shortages, companies need to shift from traditional models to data-driven recruitment strategies. Optimizing onboarding and employee care is crucial for building a sustainable talent ecosystem. Leveraging automation and intelligent technologies to improve operational efficiency is also key. Actively participating in talent development initiatives to create a sustainable talent pool is essential to effectively address these challenges. By embracing these strategies, businesses can mitigate the impact of talent scarcity and ensure continued success during peak seasons and beyond.

02/03/2026 Logistics Industry Insights
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Gambia Revenue Authority Boosts HR Strategy with WCO Aid

Gambia Revenue Authority Boosts HR Strategy with WCO Aid

With Sida's funding, the WCO, through the WACAM project, is assisting the Gambia Revenue Authority in enhancing its human resource management capabilities and optimizing recruitment processes. This initiative aims to strengthen the GRA's operational efficiency by improving its ability to attract, retain, and develop qualified personnel. The project focuses on modernizing HR practices and aligning them with international standards to support the GRA's mandate in revenue collection and border security. Ultimately, this contributes to Gambia's economic development by fostering a more effective and transparent customs administration.

01/26/2026 Customs Knowledge
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UAE Customs Boosts Workforce Training with WCO Partnership

UAE Customs Boosts Workforce Training with WCO Partnership

At the invitation of the UAE Federal Customs Authority (FCA), the World Customs Organization (WCO) assisted in unifying the recruitment and training processes for customs inspectors across seven local customs administrations. Through a diagnostic mission, the WCO developed unified standards and an action plan for the FCA. This initiative aims to enhance the efficiency, consistency, and international competitiveness of the UAE's customs system, facilitating trade and combating cross-border crime. The project focuses on streamlining procedures and building capacity within the UAE customs workforce.

02/06/2026 Customs Knowledge
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