reduce mis sorting News

Amazon Sellers Use VOC Data to Cut Returns Boost Sales

This paper explores how Amazon sellers can leverage the "Voice of the Customer" (VOC) to enhance customer satisfaction and reduce return rates. By analyzing customer feedback, sellers can optimize their products and improve their services, ultimately driving growth. The study examines the practical application of VOC tools within the Amazon marketplace, highlighting strategies for identifying key areas for improvement and implementing effective solutions based on customer insights. The goal is to provide actionable recommendations for sellers seeking to build stronger customer relationships and achieve sustainable business success.

01/04/2026 Logistics Industry Insights

US and China Cut Tariffs to Boost Ecommerce Trade

The US and China released the 'Geneva Joint Statement on Economic and Trade', announcing significant mutual tariff reductions, bringing substantial benefits to cross-border e-commerce. Lower tariffs will reduce costs, enhance product competitiveness, and boost market confidence, creating new development opportunities for cross-border e-commerce sellers. Both sides will continue to uphold the concept of win-win cooperation and build a sustainable economic and trade relationship. This agreement is expected to foster increased trade volume and strengthen ties between the two nations.

01/04/2026 Logistics

Overseas Warehouses Cut Costs for Crossborder Ecommerce

Overseas warehouse distribution, an emerging cross-border e-commerce model, offers advantages such as zero inventory, localized delivery, and efficient after-sales service by pre-positioning warehousing and logistics overseas. It not only reduces operational costs and risks for sellers but also improves logistics efficiency and service quality. This makes it an effective way for cross-border e-commerce businesses to reduce costs, increase efficiency, and enhance competitiveness. It's a beneficial strategy for businesses looking to streamline operations and improve customer satisfaction in the global market.

01/04/2026 Logistics

Ecommerce Sellers Gain Edge with US Design Patent Guide

This article provides a concise guide for cross-border e-commerce sellers on conducting US design patent searches. It focuses on how to utilize the United States Patent and Trademark Office (USPTO) website for quick and effective patent searches. The article demonstrates specific operational steps with examples, aiming to help sellers reduce infringement risks and protect their own rights. It offers practical advice on navigating the USPTO database and understanding key search terms to identify potential design patent conflicts before launching products in the US market.

01/06/2026 Customs Knowledge

Adidasyeezy Split Highlights Risks in Influencer Partnerships

Adidas's termination of its partnership with Kanye West highlights the risks associated with Key Opinion Leader (KOL) collaborations, potentially resulting in losses of up to 1.8 billion yuan. Brands should establish robust risk management systems, including KOL screening, contract management, continuous monitoring, and crisis communication. Furthermore, adopting diversified marketing strategies to reduce reliance on single KOLs is crucial for sustainable growth. This incident underscores the importance of proactive risk mitigation and strategic diversification in influencer marketing campaigns to safeguard brand reputation and financial stability.