Zibuyus North American Growth Faces High Return Rate Challenge

Zibuyus North American Growth Faces High Return Rate Challenge

Zibuyu, a leading cross-border e-commerce company in Zhejiang specializing in footwear and apparel, is preparing for its IPO. Despite being ranked first in GMV for footwear and apparel in the North American market, it faces the challenge of a high return rate. The return amount reached 140 million yuan in 2021 and surged to 340 million yuan in the first half of 2022. High return rates are a common issue in the fashion e-commerce industry. Zibuyu needs to effectively reduce its return rate and improve profitability to maintain its leading position in the competitive market.

12/30/2025 Logistics Industry Insights
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Douyin Ecommerce Raises Bar for Sellers with Stricter Return Rate Rules

Douyin Ecommerce Raises Bar for Sellers with Stricter Return Rate Rules

Douyin e-commerce platform adjusts the standards for Douyin store products to enter the Selected Alliance, with the product return rate becoming a key assessment indicator. Merchants need to improve product quality, optimize after-sales service, and pay attention to data indicators to adapt to the new regulations and obtain more promotion opportunities. The new rules aim to create a healthier and more sustainable e-commerce ecosystem. Merchants should actively respond and realize the transformation from "traffic is king" to "quality is king."

01/04/2026 Logistics Industry Insights
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Amazon Sellers Face Sales Risks Due to High Return Rates

Amazon Sellers Face Sales Risks Due to High Return Rates

Amazon's introduction of the 'High Return Rate' label directly impacts product conversion rates. Sellers need to understand the criteria for this label and consider using the 'Signature Confirmation' service. More importantly, improving product quality and optimizing customer service are crucial to fundamentally reduce return rates and avoid a sharp drop in orders. Addressing the root causes of returns is key to mitigating the negative impact of the 'High Return Rate' label on product visibility and sales performance on Amazon.

01/04/2026 Logistics Industry Insights
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South Korea Sellers Adapt to Coupangs Strict Return Policies

South Korea Sellers Adapt to Coupangs Strict Return Policies

This article addresses the return issues faced by Coupang sellers, particularly malicious returns, and provides detailed strategies for dealing with them. It starts with product selection and product descriptions to reduce the return rate. For malicious returns, it elaborates on effective methods such as collecting evidence and applying for platform intervention, aiming to help sellers reduce losses and improve operational efficiency. The guidance helps sellers navigate the challenges of returns and optimize their business practices on the Coupang platform.

12/31/2025 Logistics Encyclopedia
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Amazon Warns Apparel Sellers of Rising Return Rates

Amazon Warns Apparel Sellers of Rising Return Rates

Amazon is issuing warnings to merchants, particularly apparel sellers, with 'high return rates.' This aims to reduce platform operating costs and enhance shopping transparency. This article delves into the causes of high return rates, explores the impact of the 'high return rate' label, and provides effective strategies for sellers to lower their return rates. The goal is to help sellers succeed in the competitive e-commerce market by improving product quality, providing accurate descriptions, and offering better customer service, ultimately leading to higher customer satisfaction and reduced return rates.

12/29/2025 Logistics Industry Insights
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Amazon Sellers Grapple with High Return Rates

Amazon Sellers Grapple with High Return Rates

The 'High Return Rate' tag on Amazon has drawn sellers' attention. This article delves into the criteria for determining this tag and analyzes its potential impact on sales. It provides six self-rescue strategies for sellers, including improving product quality, optimizing listings, upgrading packaging, strengthening after-sales service, being aware of malicious competition, and utilizing overseas warehouses. These strategies aim to help sellers effectively reduce return rates, enhance user experience, and achieve sustainable development.

12/30/2025 Logistics Industry Insights
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US Ecommerce Returns Cut Into Retailer Profits

US Ecommerce Returns Cut Into Retailer Profits

US e-commerce faces a high return rate challenge, with returns projected to reach $279 billion this year, far exceeding pre-pandemic levels. Inflation and changing consumer behavior are major contributors. This high return rate erodes profits, requiring sellers to optimize product information, strengthen customer service, implement flexible return policies, and collaborate with logistics partners. Utilizing data analytics to predict return peaks is crucial to address this challenge.

12/31/2025 Logistics Industry Insights
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Amazon Sellers Struggle with Rising Return Rates

Amazon Sellers Struggle with Rising Return Rates

This article reviews a failed Amazon product selection case study involving evaporative coolers. It analyzes the reasons behind the high return rate and summarizes key points to consider during the product selection process, aiming to help readers avoid similar mistakes and improve selection success. Core lessons include: conducting in-depth research, signing detailed contracts, accurately estimating return rates, and strengthening overseas warehouse management. By learning from this example, sellers can make more informed decisions and reduce the risk of costly failures in their product selection strategies.

12/31/2025 Logistics Industry Insights
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Amazon Sellers Face Postholiday Return Challenges

Amazon Sellers Face Postholiday Return Challenges

The value of online shopping returns in the US is projected to increase significantly, putting profit pressure on Amazon sellers. Inflation and changing consumer shopping habits are major contributors. Sellers should analyze return reasons, optimize product descriptions, be vigilant against malicious returns, and take measures to reduce non-malicious return rates to cope with the upcoming return surge. Addressing these issues proactively is crucial for maintaining profitability in the increasingly competitive e-commerce landscape.

12/29/2025 Logistics Industry Insights
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