Uganda Revenue Authority Adopts Datadriven Performance System

Uganda Revenue Authority Adopts Datadriven Performance System

The Uganda Revenue Authority (URA) sought WCO technical assistance to enhance its performance management system. The WCO assessed URA's current state and recommended improving performance indicator systems, enhancing data analysis capabilities, optimizing the application of performance evaluation results, and deepening the application of ASYCUDA/ASYPM systems. The report emphasizes that high-level support, full participation, and continuous improvement are key to success. The goal is to help URA improve operational efficiency and service levels. This includes refining KPIs and leveraging data for informed decision-making.

02/03/2026 Customs Knowledge
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Sierra Leones NRA Enhances Talent Management for Tax Efficiency

Sierra Leones NRA Enhances Talent Management for Tax Efficiency

The National Revenue Authority (NRA) of Sierra Leone, with support from the World Customs Organization (WCO), launched a Human Resources Modernization Upgrade Program. This initiative aims to build a professional and efficient tax workforce by establishing a competency-based HR system, ultimately improving tax collection efficiency, optimizing the business environment, and contributing to national economic development. The program includes components such as diagnostic assessments, capacity building initiatives, and regional cooperation. It provides valuable experience for other developing countries' tax agencies seeking to modernize their HR practices.

02/05/2026 Customs Knowledge
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Colombias Tax Agency DIAN Advances Digital Overhaul

Colombias Tax Agency DIAN Advances Digital Overhaul

The Colombian Customs, with the support of SECO-WCO, held a workshop to enhance its digital transformation capabilities and build a future customs model. The workshop emphasized data-driven decision-making as a key component of this transformation. The initiative aims to modernize customs processes, improve efficiency, and facilitate trade. By leveraging digital technologies and data analytics, Colombian Customs seeks to streamline operations and enhance its ability to adapt to the evolving global trade landscape, ultimately contributing to trade facilitation and economic growth.

02/06/2026 Customs Knowledge
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Jordan Customs Adopts Modern Project Management for Trade Efficiency

Jordan Customs Adopts Modern Project Management for Trade Efficiency

With the support of the WCO, Jordan Customs enhanced its project management capabilities by establishing a project management framework. This initiative aims to improve customs clearance efficiency, strengthen risk management, and enhance information technology to build a modern, 21st-century customs administration and boost international competitiveness. The project emphasizes a results-oriented approach, values communication and collaboration, promotes continuous improvement, and embraces the future.

01/20/2026 Customs Knowledge
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Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs, with the support of the World Customs Organization (WCO), has officially adopted human resource tools such as a competency framework and job catalogue to enhance talent management and organizational effectiveness. This initiative, a key outcome of the West Africa Customs Administration Modernization (WACAM) project, will help Burkina Faso Customs achieve its organizational goals, facilitate trade, and promote economic development in the West African region. The implementation aims to modernize HR practices and build a skilled workforce capable of meeting the challenges of international trade and customs administration.

01/22/2026 Customs Knowledge
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Philippine Customs Boosts Trade Reforms with WCO Backing

Philippine Customs Boosts Trade Reforms with WCO Backing

The World Customs Organization (WCO) conducted a leadership workshop for senior officials of the Philippine Customs, aiming to enhance strategic alignment, trust-building, and leadership skills. The workshop focused on challenges such as cross-departmental collaboration, decision-making processes, and strategic thinking. Initiatives like Time Release Study (TRS) were highlighted as tools for customs modernization and promoting trade facilitation reforms. The program sought to equip participants with the necessary tools and knowledge to drive positive change within the Philippine Customs administration and contribute to improved efficiency and effectiveness.

01/22/2026 Customs Knowledge
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Malawi Boosts Trade Risk Management with WCO Support

Malawi Boosts Trade Risk Management with WCO Support

The WCO assessed Malawi Customs' risk management practices to enhance trade facilitation and align with WTO agreements. The assessment identified gaps and provided recommendations for improvement. This aimed to strengthen Malawi's customs procedures, reduce delays, and promote efficient trade flows. The focus was on optimizing risk assessment processes to ensure effective enforcement while minimizing disruption to legitimate trade. Ultimately, the goal was to support Malawi's economic development through improved customs administration and enhanced trade competitiveness.

01/27/2026 Customs Knowledge
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Global Trade Initiative Extended to Boost Sustainable Growth

Global Trade Initiative Extended to Boost Sustainable Growth

The Global Trade Facilitation Programme (GTFP), jointly launched by the Swiss State Secretariat for Economic Affairs (SECO) and the World Customs Organization (WCO), has been officially extended for another year. The program aims to simplify trade procedures, enhance transparency, strengthen international cooperation, and build capacity to promote global trade development. This extension provides beneficiary countries with more opportunities to further advance trade facilitation reforms and improve their competitiveness in global trade. It allows for continued support in streamlining customs processes and fostering a more efficient and predictable trading environment.

01/26/2026 Customs Knowledge
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Gambia Revenue Authority Adopts WCO Strategy for Regional Leadership

Gambia Revenue Authority Adopts WCO Strategy for Regional Leadership

With the support of the World Customs Organization, The Gambia Revenue Authority (GRA) launched strategic management reforms to enhance organizational efficiency and strategic execution. Through assessment, roadmap development, and strengthening project management systems, the GRA aims to become a West African tax model, contributing to regional development. The reforms are expected to improve revenue collection, streamline processes, and foster greater international cooperation in tax matters, ultimately boosting The Gambia's economic growth and stability.

01/26/2026 Customs Knowledge
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