Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe introduces SAFE-T claims for CSBA (Customer Service by Amazon) orders, allowing sellers to dispute refunds initiated by Amazon, particularly when issues arise with returns. Sellers can submit claims for situations like returned items not being in their original condition. Amazon will evaluate the claims and issue refunds according to its policies. This initiative aims to enhance refund protection for sellers and reduce potential losses associated with CSBA orders and problematic returns.

01/06/2026 Logistics
Read More
Guide to Douyin Ecommerce Deposits for Merchants Influencers

Guide to Douyin Ecommerce Deposits for Merchants Influencers

This article provides a comprehensive interpretation of Douyin E-commerce's security deposit policy. It details the types, standards, payment process, and withdrawal/refund rules for both store security deposits and creator security deposits. This guide aims to help you navigate Douyin E-commerce with ease and avoid unnecessary losses. It covers everything you need to know about security deposits to successfully operate your store or promote products as an influencer on the platform.

01/04/2026 Logistics Encyclopedia
Read More
Textile and Baby Brands Crack Down on Trademark Violations

Textile and Baby Brands Crack Down on Trademark Violations

UK companies BRIDLINGTON BUD LTD and ALBION BRAND FOUNDRY LTD are initiating trademark rights protection actions against textiles and baby products brands, respectively. This article alerts cross-border e-commerce sellers to the importance of intellectual property protection. We offer professional infringement settlement services, including US-based lawyers, diverse communication methods, low-price strategies, and a no-success-refund guarantee. Our aim is to help sellers resolve infringement crises effectively and efficiently.

01/26/2026 Customs Knowledge
Read More
Temu Poses Opportunities Challenges for Small Sellers

Temu Poses Opportunities Challenges for Small Sellers

Temu, as a rising cross-border e-commerce platform, attracts numerous small and medium sellers with its low entry barriers and appeal to the trend of consumption downgrading. Despite challenges like 'refund only' controversies and arbitrary fines, Temu still offers breakthrough opportunities for some sellers. Government regulation intervention is expected to standardize platform behavior and promote healthy industry development. Temu's future depends on its own improvements and the standardization of the external environment.

02/05/2026 Logistics Industry Insights
Read More
Amazon Sellers Guide to Managing Atoz Claims

Amazon Sellers Guide to Managing Atoz Claims

This article analyzes the Amazon A-to-Z Guarantee claim process, dissecting common scenarios and offering corresponding strategies. It emphasizes preventative measures to help sellers mitigate risks and safeguard their store's profits and reputation. Understanding the A-to-Z claim process is crucial for Amazon sellers to navigate disputes effectively and maintain a positive customer experience, ultimately protecting their business from potential financial losses and negative feedback.

01/04/2026 Logistics Encyclopedia
Read More
Saudi Arabia WCO Enhance Trade Rules in MENA Region

Saudi Arabia WCO Enhance Trade Rules in MENA Region

Saudi Arabia, in collaboration with the WCO, hosted a workshop to enhance advance ruling capabilities among MENA customs administrations. The workshop aimed to promote trade facilitation by highlighting the benefits of advance rulings, including reduced costs, increased efficiency, and minimized disputes. The event underscored the importance of advance rulings in streamlining customs procedures and fostering a more predictable and transparent trade environment within the region.

01/05/2026 Customs Knowledge
Read More
Amazon Sellers Adapt Strategies Amid Slowing Growth

Amazon Sellers Adapt Strategies Amid Slowing Growth

Amazon faces growth bottlenecks, stalled Prime membership growth, and ongoing rule disputes. However, its robust logistics system remains a significant advantage. Sellers should adopt strategies such as diversifying platform presence, refining operations, building independent websites, implementing differentiated product strategies, and emphasizing data analysis. By proactively addressing these challenges, sellers can unlock new opportunities for growth and development in the cross-border e-commerce landscape.

12/30/2025 Logistics Industry Insights
Read More
Canada Post Union Agree on Deal Halting Dynamic Routing Plan

Canada Post Union Agree on Deal Halting Dynamic Routing Plan

Canada Post and its union have reached a tentative agreement, which includes the cancellation of the dynamic routing plan and adjustments to weekend delivery models. This new contract aims to resolve labor disputes, stabilize operations, and provide shippers with a more stable partnership environment and a wider range of service options. The agreement's effectiveness hinges on the outcome of a vote by union members.

02/04/2026 Logistics
Read More
Freight Forwarding Simplified for Global Trade Businesses

Freight Forwarding Simplified for Global Trade Businesses

This article addresses common issues in freight forwarding, such as the differences between Sea Waybill (SWB) and Telex Release, new VAT refund policies, manifest filling standards, customs declaration names, authentication of customs clearance documents, LSS fee payment under FOB terms, and variations in units of measurement. It aims to help readers avoid common pitfalls in freight forwarding and improve operational efficiency by providing detailed explanations and practical guidance. The goal is to streamline the process and reduce potential errors.

08/22/2025 Logistics Encyclopedia
Read More
Ebay Sellers Guide to Streamlining Returns with Automation

Ebay Sellers Guide to Streamlining Returns with Automation

This article provides an in-depth analysis of eBay's return policy and details automated return settings, aiming to help sellers efficiently manage the return process and improve operational efficiency. It covers an overview of the return policy, key updates, automated return/refund option settings, and important considerations. The goal is to help sellers optimize customer experience and maintain a good store reputation. By understanding and implementing these strategies, sellers can streamline returns and build trust with their buyers.

01/06/2026 Logistics Encyclopedia
Read More