Amazon Updates Returns Policy for European Sellers

Amazon Updates Returns Policy for European Sellers

Amazon Europe will update its return and refund policy for self-fulfilled sellers starting in August. The aim is to simplify the return process, clarify refund standards, and introduce a more comprehensive guarantee mechanism. Key aspects of the new policy include return product grading, clear refund definitions, photo evidence mechanisms, and a more efficient refund process. This aims to improve seller operational efficiency and reduce operational risks.

02/03/2026 Logistics
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UK and Germany Ecommerce Sellers Guide to VAT Refunds

UK and Germany Ecommerce Sellers Guide to VAT Refunds

This article provides a detailed interpretation of VAT refund policies in the UK and Germany, guiding cross-border e-commerce sellers to efficiently and compliantly claim refunds. It covers eligibility verification, handling refund checks, C79/C88 invoice deductions, refund timelines, refund method selection, and triggers for negative declarations. The article recommends using PVA (Postponed VAT Accounting) to simplify the process and reduce tax risks.

02/05/2026 Customs Knowledge
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Shopee Sellers Gain Clarity on Returns and Dispute Rules

Shopee Sellers Gain Clarity on Returns and Dispute Rules

This article, from a data analyst's perspective, provides an in-depth analysis of Shopee's return and refund policy, offering actionable strategies to help sellers effectively handle disputes and protect their rights. Covering rule interpretation, process analysis, practical strategies, data-driven insights, and case studies, the aim is to build a robust return and refund management system and improve operational efficiency. This guide empowers sellers to navigate the complexities of Shopee returns, minimize losses, and enhance customer satisfaction through proactive dispute resolution.

02/05/2026 Logistics Encyclopedia
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Amazon Introduces Partial Refunds to Aid Sellers Boost Satisfaction

Amazon Introduces Partial Refunds to Aid Sellers Boost Satisfaction

Amazon has launched a "Partial Refund" feature, allowing sellers to offer proportional refunds without requiring returns, thereby reducing return costs. This feature is now available on the six major European and American sites, giving sellers more control over their refund strategies. Sellers can now choose to issue a partial refund instead of processing a full return, saving time and money on shipping and handling. This new functionality aims to improve customer satisfaction and streamline the refund process for cross-border e-commerce businesses.

01/23/2026 Logistics Industry Insights
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Streamline Global Trade Launches Forex and Export Tax Refund Platform

Streamline Global Trade Launches Forex and Export Tax Refund Platform

This paper introduces the concepts of forward and reverse exchange in foreign exchange receipt and payment, emphasizing the importance of providing one-stop foreign exchange receipt and payment and export tax rebate services for foreign trade enterprises. This service aims to help companies simplify processes, save time and effort, and focus on core business development through a professional team, efficient processes, and compliance guarantees. It streamlines operations and allows businesses to concentrate on growth, ensuring a seamless and compliant experience in international trade.

08/21/2025 International Settlement
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China Updates Export Tax Refund Policies for 94 HS Codes

China Updates Export Tax Refund Policies for 94 HS Codes

This article provides a detailed interpretation of the HS codes related to category 94 and their export tax rebate policies. It covers the classification and tax rates for bedding products with different filling materials and electrical lighting fixtures, offering practical information and advice for businesses engaged in international trade.

08/05/2025 HS Code Query
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Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

TikTok's launch of a 'refund only' policy in Southeast Asia aims to improve user experience but raises concerns among merchants about malicious refunds. While the platform pledges to protect merchant rights, potential risks need attention. Balancing consumer rights with merchant interests is crucial, requiring a robust management mechanism to maintain a healthy e-commerce ecosystem. The policy's success hinges on effectively addressing these challenges and ensuring fair practices for both buyers and sellers within the rapidly growing Southeast Asian TikTok marketplace.

01/07/2026 Logistics Industry Insights
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Amazon Sellers Adapt to Noreturn Refund Policy for Profit Gains

Amazon Sellers Adapt to Noreturn Refund Policy for Profit Gains

This article delves into Amazon's "No Return Refund" policy, analyzing its advantages and disadvantages. It provides a practical guide for sellers, helping them navigate the Amazon marketplace successfully and maximize profits. The guide offers insights into leveraging this policy while mitigating potential risks, ensuring a smoother and more profitable selling experience on Amazon. It equips sellers with the knowledge to make informed decisions and optimize their strategies within the Amazon ecosystem.

12/30/2025 Logistics Encyclopedia
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Amazon Europe Sellers Eligible for Advertising VAT Refunds

Amazon Europe Sellers Eligible for Advertising VAT Refunds

This article reveals that some Amazon European sellers may be eligible for refunds on incorrectly charged advertising VAT. It details the relevant policies and provides a clear refund process, including steps like checking the VAT address, confirming tax deductions, and opening a case to request a refund. The aim is to help eligible sellers recover losses. It also emphasizes that advertising management fees are non-refundable. By following these steps, sellers can potentially reclaim wrongly levied VAT on their Amazon advertising spend, thereby improving their profitability in the European marketplace.

02/05/2026 Customs Knowledge
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Amazon Sellers Optimize Returns with Strategic Email Templates

Amazon Sellers Optimize Returns with Strategic Email Templates

This article provides Amazon sellers with a comprehensive guide to writing effective return and refund emails. It covers email templates for common scenarios, tips for improving email effectiveness, and common mistakes to avoid. By learning from this guide, sellers can craft efficient and professional return/refund emails, enhance customer satisfaction, and maintain their store's reputation. The guide aims to help sellers navigate the complexities of customer communication during the return and refund process, ultimately leading to better customer relationships.

01/05/2026 Logistics Encyclopedia
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