Sales Teams Boost Customer Ties with Automation Tools

Sales Teams Boost Customer Ties with Automation Tools

This paper explores how Sales Order Automation (SOA) can enhance sales team effectiveness. It emphasizes that SOA frees up sales representatives to focus on customer relationship management. The article also suggests that companies should restructure their sales teams based on customer buying behavior, building a customer-centric sales organization to stand out in the fierce market competition. By automating repetitive tasks and streamlining processes, sales teams can dedicate more time to building relationships and closing deals, ultimately improving overall performance and driving revenue growth.

01/28/2026 Logistics Industry Insights
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Biden Acts to Prevent Rail Strike Avoid Supply Chain Disruption

Biden Acts to Prevent Rail Strike Avoid Supply Chain Disruption

US President Biden signed an executive order establishing a Presidential Emergency Board (PEB) to intervene in the railroad labor dispute, aiming to avert a nationwide strike that could trigger a supply chain crisis. The article analyzes the demands of both labor and management, retail industry concerns, and expert opinions. It emphasizes the importance of maintaining supply chain stability and looks ahead to the possibility of a consensus between the two parties in the future. The intervention highlights the Biden administration's commitment to preventing economic disruption.

01/28/2026 Logistics
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Retailers Shift Focus to Supply Chain Visibility Over Justintime

Retailers Shift Focus to Supply Chain Visibility Over Justintime

The report indicates that consumer demand for supply chain visibility is surpassing immediate delivery as a key competitive focus for retailers. Consumers prioritize comprehensive control over order status rather than simply speed. The rise of the Direct-to-Consumer (DTC) model and delivery flexibility are emerging as new battlegrounds in retail. Technological tools such as IoT and big data analytics are crucial for achieving effective supply chain visibility, allowing retailers to meet these evolving customer expectations and build stronger brand loyalty by providing transparency and control.

01/28/2026 Logistics Industry Insights
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Bill of Lading Key to Global Trade Transactions

Bill of Lading Key to Global Trade Transactions

The original bill of lading is a crucial document of title in international trade, issued by the shipping company to evidence the contract of carriage and ownership of goods at sea. The holder of the original bill of lading has control over the goods. While telex release bills of lading offer a slightly different functionality, a correct understanding and proper use of the original bill of lading is essential to protect the interests of both trading parties. It serves as a receipt for the goods, a contract of carriage, and a document of title.

08/21/2025 Document Interpretation
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Guide to FOB Trade Managing Freight and Risk

Guide to FOB Trade Managing Freight and Risk

This article provides an in-depth analysis of the operational procedures for nominated cargo under FOB trade terms, emphasizing the importance of information communication and instruction execution. It details potential risks such as release of goods without original Bill of Lading and cost settlement issues, along with corresponding mitigation strategies. The article also compares and contrasts the differences and applications of HBL, MBL, and OBL, offering comprehensive operational guidance and risk prevention advice for export companies. This aims to help exporters navigate the complexities of FOB shipments and minimize potential losses.

08/21/2025 Logistics Encyclopedia
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Maersk Launches Online Bill of Lading Tracking for Cargo Efficiency

Maersk Launches Online Bill of Lading Tracking for Cargo Efficiency

This article provides a detailed guide on using Maersk's online Bill of Lading (B/L) tracking feature. It helps users understand how to track B/L status, check prepaid/collect freight payment information, and utilize the D/O-less mode to streamline cargo release. The guide focuses on explaining the tracking steps, status meanings, and offers frequently asked questions. The aim is to improve user experience and work efficiency by providing clear instructions and solutions for common issues related to Maersk's B/L tracking and D/O-less processes.

09/28/2025 Logistics Encyclopedia
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Global Trade Risks Weighing Bills of Lading Options

Global Trade Risks Weighing Bills of Lading Options

This article provides an in-depth analysis of the risks and advantages of original Bills of Lading, Telex Release Bills of Lading, and Sea Waybills in international trade. It emphasizes that the choice of Bill of Lading should be based on a comprehensive consideration of factors such as the mode of trade and the customer's creditworthiness. The aim is to help shippers and consignees achieve efficient and convenient international trade while ensuring security. It highlights the importance of carefully evaluating each type of Bill of Lading to mitigate potential risks and optimize the trade process.

09/26/2025 Logistics Encyclopedia
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WCO Aids Bosnia in Ecommerce Customs Reform

WCO Aids Bosnia in Ecommerce Customs Reform

The World Customs Organization (WCO) held a cross-border e-commerce workshop in Bosnia and Herzegovina (BiH) to enhance BiH Customs' awareness of WCO tools and initiatives, promoting the security and facilitation of cross-border e-commerce. The workshop highlighted the WCO Framework of Standards on Cross-Border E-Commerce and the Immediate Release Guidelines, and discussed topics such as intellectual property rights protection. BiH Customs officials stated that the workshop deepened their understanding of WCO tools and will contribute to the implementation of the E-Commerce Framework of Standards (FoS).

12/30/2025 Customs Knowledge
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Key Role of Bill of Lading in Global Trade Risk Management

Key Role of Bill of Lading in Global Trade Risk Management

The Ocean Bill of Lading (B/L) is a crucial document in international trade, serving as evidence of a transport contract, a receipt for goods, and a document of title. This paper delves into the types, contents, circulation process, and significant role of the B/L in international trade. It compares the risks of original B/Ls versus Telex Release, explores common issues and solutions, and discusses the development trends of electronic B/Ls. The aim is to help businesses master B/L operations, mitigate trade risks, and improve operational efficiency.

01/07/2026 Document Interpretation
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Peru Enhances Trade Efficiency with Customs Reform

Peru Enhances Trade Efficiency with Customs Reform

The SECO-WCO GTFP provided technical assistance to Peruvian Customs for implementing a Time Release Study (TRS). The aim was to enhance Peruvian Customs' capacity through WCO methodology training, procedure review, and software training, identifying bottlenecks and optimizing processes. The successful TRS pilot paved the way for national implementation, potentially improving Peru's trade facilitation and international competitiveness. This initiative highlights the importance of data-driven decision-making in trade facilitation. The study focused on identifying areas where customs procedures could be streamlined to reduce clearance times and improve overall efficiency.

01/05/2026 Customs Knowledge
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