Upss Happy Returns Uses AI to Combat 765B Return Fraud

Upss Happy Returns Uses AI to Combat 765B Return Fraud

UPS's Happy Returns utilizes AI Return Vision to identify return fraud, reducing losses for retailers. This technology analyzes returned items for signs of damage, use, or discrepancies, flagging suspicious returns for further review. The combination of AI and human review is a growing trend in combating return fraud, offering a more efficient and accurate approach than traditional methods. This helps retailers minimize financial losses associated with fraudulent returns and improve the overall customer experience by ensuring fair return policies.

01/15/2026 Logistics
Read More
Ecommerce Sellers Optimize Returns to Cut Costs

Ecommerce Sellers Optimize Returns to Cut Costs

E-commerce sellers face the challenge of high return rates. This paper analyzes the causes of returns from a data analysis perspective and provides corresponding strategies, including optimizing product descriptions, strengthening quality control, improving the shipping process, and establishing a return data analysis system. It also emphasizes the importance of return process management and measures to prevent return fraud. Finally, it proposes a data-driven continuous optimization strategy to help sellers reduce return rates and improve operational efficiency.

12/31/2025 Logistics Industry Insights
Read More
Amazon Sellers Face Massive Trademark Fraud Allegations

Amazon Sellers Face Massive Trademark Fraud Allegations

The USPTO is investigating Shenzhen Hai Yi company for alleged trademark application fraud, including using deceased attorney's signatures, involving over 2000 trademarks. Thousands of Amazon sellers may be affected, facing potential trademark invalidation. Sellers are advised to self-check trademark associations and choose reliable agents to ensure brand security.

01/06/2026 Customs Knowledge
Read More
Ebay Tightens Rules Against Fake Listings Fraud

Ebay Tightens Rules Against Fake Listings Fraud

This article provides an in-depth analysis of eBay's standards for identifying shill bidding and the severe penalties imposed. It emphasizes the importance of sellers ensuring the accuracy of the item location information. The article also offers practical advice for sellers to operate in compliance, aiming to help them avoid violation risks and maintain a good business reputation, thus achieving sustainable development on the eBay platform. It highlights the significance of ethical practices and adherence to eBay's policies for long-term success.

01/05/2026 Customs Knowledge
Read More
Amazon Sellers Face Growing Review Fraud Challenges

Amazon Sellers Face Growing Review Fraud Challenges

Review scams in cross-border e-commerce are increasingly rampant, and sellers need to be wary of new fraudulent methods like 'review honey traps.' This article analyzes the operation process, common tactics, and potential risks of review scams. It also provides prevention suggestions, emphasizing the importance of choosing legitimate channels, verifying qualifications, signing contracts, controlling order volume, and making payments cautiously. The aim is to help Amazon sellers mitigate risks and protect their rights.

12/30/2025 Logistics Industry Insights
Read More
Amazon Sellers Face Postholiday Return Challenges

Amazon Sellers Face Postholiday Return Challenges

The value of online shopping returns in the US is projected to increase significantly, putting profit pressure on Amazon sellers. Inflation and changing consumer shopping habits are major contributors. Sellers should analyze return reasons, optimize product descriptions, be vigilant against malicious returns, and take measures to reduce non-malicious return rates to cope with the upcoming return surge. Addressing these issues proactively is crucial for maintaining profitability in the increasingly competitive e-commerce landscape.

12/29/2025 Logistics Industry Insights
Read More
Amazon Sellers Face Profit Losses From Freight Fraud

Amazon Sellers Face Profit Losses From Freight Fraud

Amazon's shipment page update exposed the unscrupulous practice of 'distant warehousing near delivery' by dishonest freight forwarders, leading to account risks, delayed listing, and increased costs for sellers. This article delves into the modus operandi of these fraudulent freight forwarders and provides practical advice on identification and prevention. It emphasizes the importance of standardized operations and urges sellers to immediately check their backend data to protect their own interests.

12/29/2025 Logistics Industry Insights
Read More
Amazon Seller Gets Prison for Milliondollar Shipping Fraud

Amazon Seller Gets Prison for Milliondollar Shipping Fraud

Chinese seller Yeung exploited vulnerabilities on the Amazon platform, amassing millions of dollars through an empty package scam, ultimately resulting in a prison sentence and substantial fines. The case highlights the risks within e-commerce platforms and the phenomenon of some sellers attempting to profit through illegal means. Amazon has taken action to combat fraudulent transactions. The industry should strengthen compliance and jointly maintain a healthy market environment. This case serves as a cautionary tale for all e-commerce participants, emphasizing the importance of ethical practices and platform security.

12/31/2025 Logistics Industry Insights
Read More
Crossborder Tong Executives Fined for 150M Accounting Fraud

Crossborder Tong Executives Fined for 150M Accounting Fraud

The Shenzhen Stock Exchange publicly condemned Global Top E-Commerce (Cross-border Tong) for financial fraud. Its subsidiary, Globalegrow, overstated profits by 1.5 billion RMB, resulting in penalties for multiple executives. The company's performance has declined, highlighting compliance management as a lifeline for the industry. This incident underscores the accelerating shake-up in the cross-border e-commerce sector, where those who adhere to regulations will ultimately prevail. Compliance is now paramount for survival and success in this evolving market.

12/30/2025 Logistics Industry Insights
Read More
DOJ Expands Whistleblower Program to Tackle Customs Fraud

DOJ Expands Whistleblower Program to Tackle Customs Fraud

The U.S. Department of Justice has expanded its pilot program for corporate whistleblower rewards to include customs fraud and tax evasion. Rewards can reach up to 30% of the forfeited amount. This aims to combat tax evasion tactics like misrepresenting the origin or misclassifying goods, maintaining a fair trade environment. Insiders and competitors with relevant information are encouraged to report, but should be aware of the risks and seek professional assistance. Companies should strengthen compliance operations to avoid legal pitfalls.

01/15/2026 Customs Knowledge
Read More