Amazon Sellers Struggle with Rising Return Rates

Amazon Sellers Struggle with Rising Return Rates

This article reviews a failed Amazon product selection case study involving evaporative coolers. It analyzes the reasons behind the high return rate and summarizes key points to consider during the product selection process, aiming to help readers avoid similar mistakes and improve selection success. Core lessons include: conducting in-depth research, signing detailed contracts, accurately estimating return rates, and strengthening overseas warehouse management. By learning from this example, sellers can make more informed decisions and reduce the risk of costly failures in their product selection strategies.

12/31/2025 Logistics Industry Insights
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Amazons Holiday Return Policy Cuts Seller Margins

Amazons Holiday Return Policy Cuts Seller Margins

Amazon's extended holiday return window puts FBA sellers under pressure from increased return rates and potential profit loss. Sellers bear the burden of shipping fees, commission deductions, and even product disposal costs. To mitigate these challenges, FBA sellers should focus on improving product quality, enhancing customer service, and proactively communicating with Amazon to advocate for more reasonable return policies and support.

12/30/2025 Logistics Industry Insights
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Amazon Sellers Grapple with High Return Rates

Amazon Sellers Grapple with High Return Rates

The 'High Return Rate' tag on Amazon has drawn sellers' attention. This article delves into the criteria for determining this tag and analyzes its potential impact on sales. It provides six self-rescue strategies for sellers, including improving product quality, optimizing listings, upgrading packaging, strengthening after-sales service, being aware of malicious competition, and utilizing overseas warehouses. These strategies aim to help sellers effectively reduce return rates, enhance user experience, and achieve sustainable development.

12/30/2025 Logistics Industry Insights
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Ebay Expands Seller Control Over Return Policies

Ebay Expands Seller Control Over Return Policies

eBay's return policy is undergoing significant changes, granting sellers greater autonomy. The new policy allows sellers to customize return preferences, automate return requests, and even permit buyers to keep items while receiving a refund. This article provides an in-depth analysis of the new eBay regulations, guiding sellers on how to flexibly address return challenges and enhance store competitiveness. It explores the implications of these changes and offers strategies for sellers to optimize their return processes under the revised policy.

12/30/2025 Logistics Encyclopedia
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Amazon Tightens Return Rules for Thirdparty Sellers

Amazon Tightens Return Rules for Thirdparty Sellers

Amazon has updated its FBM return policy, automatically authorizing returns and mandating enrollment in the prepaid return label program, posing challenges for FBM sellers. Sellers need to proactively respond by optimizing products, improving service, and setting return rules to reduce return rates, increase profit margins, and adapt to Amazon's policy changes. This includes focusing on accurate product descriptions, high-quality packaging, and responsive customer service to minimize the need for returns and ensure a positive customer experience within the new framework.

01/19/2026 Logistics
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Amazon Tightens Return Rate Rules for Sellers

Amazon Tightens Return Rate Rules for Sellers

Amazon's new policy imposes stricter controls on products with high return rates, including adding labels and delisting ASINs. Sellers should check email notifications and "Voice of the Customer" reports. To reduce return rates, sellers should optimize listings, improve product quality, enhance packaging and shipping, and proactively address after-sales issues. Data analysis tools like ECPP ERP can help sellers identify problematic products and monitor risks, building automated protection capabilities. This proactive approach is crucial for maintaining a healthy Amazon business and avoiding penalties associated with excessive returns.

01/21/2026 Logistics Industry Insights
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Amazon Sellers Guide to FBA Lost Inventory Claims

Amazon Sellers Guide to FBA Lost Inventory Claims

This article provides an in-depth analysis of the Amazon FBA lost shipment claim process, covering four main claim scenarios: inbound discrepancies, loss/damage during return shipping, buyer returns not received, and loss/damage in storage/delivery. It also explains how to calculate compensation amounts and highlights important claim considerations. The goal is to help sellers understand the claim requirements, prepare necessary documentation, improve claim success rates, protect their rights, and avoid violating Amazon's policies.

12/31/2025 Logistics
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Beijing Airport Streamlines Export Return Customs Clearance Process

Beijing Airport Streamlines Export Return Customs Clearance Process

This article focuses on common challenges in export returned goods customs clearance at Beijing Airport, providing a detailed guide to avoid pitfalls and offering efficient solutions. It covers the required document checklist, estimated timelines, service scope, and frequently asked questions, aiming to help businesses smoothly complete the return process and avoid unnecessary losses. The guide provides practical advice for navigating the complexities of export return procedures through Beijing Airport.

02/21/2025 Customs Knowledge
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KMTC Eases Container Return Process for Freight Forwarders

KMTC Eases Container Return Process for Freight Forwarders

This article uses the KMTC container return issue as an example, providing a detailed analysis of the return process, precautions, and strategies to help new freight forwarders avoid common pitfalls. It also explores the role of freight forwarding forums in industry knowledge exchange and offers insights into the industry ecosystem through personal data from "Mi Tu." This guide aims to improve efficiency and reduce errors in container returns for freight forwarders working with KMTC.

08/22/2025 Logistics Encyclopedia
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Reasons for FBA Return Label Changes and Solutions

Reasons for FBA Return Label Changes and Solutions

This article explores the main reasons for label changes due to Amazon FBA returns, such as high return rates and damaged packaging. It also provides corresponding solutions, including re-listing products for sale using overseas warehouses and choosing professional service companies to control label change costs. Through these measures, sellers can effectively reduce economic losses caused by returns.

07/16/2025 Logistics
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