Coupang Sellers Seek Compensation for Lost Daigou Returns

Coupang Sellers Seek Compensation for Lost Daigou Returns

This article details the application process for compensation for returns of goods purchased through Coupang's purchasing agent service. For refunds less than 100,000 KRW and cases where the item is not returned, sellers can apply for compensation within 14 business days after the return is accepted via a designated URL. When applying, correctly select the submission type and pay attention to the supported courier companies for automatic collection. Mastering these tips can effectively minimize losses and increase the success rate of your application.

12/29/2025 Logistics
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XX Brand Boosts Trust Amid Vietnam Production Hurdles

XX Brand Boosts Trust Amid Vietnam Production Hurdles

The XX brand faced a return crisis in Vietnam with a million-dollar order after two unsuccessful repair attempts. Investigation revealed the root cause: a newly added galvanized protective sheet was incompatible with the local environment. The brand adopted a two-pronged approach, optimizing material and providing a removal solution. This ultimately restored customer trust and resolved the crisis. This incident highlights the importance of maintaining established customer relationships and the critical need for product localization to ensure compatibility with local conditions.

02/05/2026 Logistics Industry Insights
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Gold Prices Hit Record High Reshaping Global Markets

Gold Prices Hit Record High Reshaping Global Markets

Gold prices have broken historical highs, deviating from traditional analysis frameworks and exhibiting independent behavior. This paper delves into the underlying logic behind the price surge, including concerns about US debt sustainability, geopolitical risks, and central bank gold purchases, highlighting a shift from gold's commodity attributes towards financial attributes. It also cautions against risks such as declining consumption and liquidity crises, emphasizing that participants in the gold industry chain should focus on risk hedging and return to the essence of business operations.

02/05/2026 Logistics Industry Insights
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Global Air Freight Customs Rules A Compliance Guide

Global Air Freight Customs Rules A Compliance Guide

This article provides an in-depth analysis of the customs clearance policy differences in major regions for international air freight, including Europe and the United States, Japan and South Korea, Southeast Asia, the Middle East, and South America. It covers aspects such as declaration rules, document requirements, tariff standards, and sensitive goods control. The aim is to help businesses and individuals better understand the key points of customs clearance in various countries, thereby avoiding the risk of cargo detention or return.

01/15/2026 Customs Knowledge
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Supply Chain Experts Address Transportation Recovery at CSCMP EDGE

Supply Chain Experts Address Transportation Recovery at CSCMP EDGE

The CSCMP EDGE conference focused on the "State of the Transportation Industry." Experts discussed the freight recession, LTL market dynamics, and the impact of port strikes. Walmart suggested a return to seasonality as a turning point, while Grainger emphasized strong industrial demand. Dohrn Transfer highlighted self-discipline within the LTL market. Experts predicted that interest rate cuts could boost demand and drive industry recovery. The discussions provided insights into navigating current challenges and potential future growth in the transportation and supply chain sectors.

01/15/2026 Logistics Industry Insights
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Australian Dollar Hits Multiyear Low Against USD As Bears Dominate

Australian Dollar Hits Multiyear Low Against USD As Bears Dominate

AUD/USD has broken below a key technical support level, with bears controlling the short-term trend. 0.6584 is the last line of defense for bulls; a break below could trigger a deeper correction. A return above 0.6638 would suggest a resumption of the upward trend. Investors should closely monitor these key technical levels and make cautious decisions. The pair is currently under pressure, and further downside is possible if support fails to hold. Trading strategies should consider these potential scenarios.

01/15/2026 Exchange Rate Query
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Shopee Expands Local Store Operations in Southeast Asia

Shopee Expands Local Store Operations in Southeast Asia

This article provides an in-depth analysis of setting up and operating a Shopee local store. It compares the differences between local and cross-border stores, and analyzes the risks and corresponding strategies for local stores. It details the store registration process, stocking strategies, logistics and shipping considerations, as well as the order fulfillment process and return handling. The importance of refined operation and localization strategies is emphasized, aiming to help sellers succeed in the Southeast Asian e-commerce market.

01/28/2026 Logistics Encyclopedia
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Freight Market Rebounds Eyes Strong Yearend Growth

Freight Market Rebounds Eyes Strong Yearend Growth

The freight market is showing signs of recovery, driven by rebounding capacity, increased consumer spending, and strong import data. Trucking and intermodal data both indicate positive trends, while rail transport is benefiting from renewed consumer demand for durable goods. While uncertainties remain in the market, the overall trend is positive and promising. The recovery is supported by a combination of factors suggesting a gradual return to pre-downturn levels of activity and a potential for continued growth in the near future.

01/30/2026 Logistics Industry Insights
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Global Air Freight Packaging Rules Aim to Reduce Returns

Global Air Freight Packaging Rules Aim to Reduce Returns

This article provides an in-depth analysis of international air freight packaging specifications, covering three core parameters: dimensions, materials, and labeling. It also details the key operational processes from pre-treatment to compliant delivery. The aim is to help businesses balance compliance with cost-effectiveness, avoid return risks due to non-compliant packaging, and provide practical packaging optimization recommendations. By understanding and implementing these guidelines, companies can ensure their shipments meet international standards and minimize potential delays or penalties, ultimately streamlining their international logistics operations.

11/03/2025 Logistics Encyclopedia
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Amazon Sellers Use VOC Data to Cut Returns Boost Sales

Amazon Sellers Use VOC Data to Cut Returns Boost Sales

This paper explores how Amazon sellers can leverage the "Voice of the Customer" (VOC) to enhance customer satisfaction and reduce return rates. By analyzing customer feedback, sellers can optimize their products and improve their services, ultimately driving growth. The study examines the practical application of VOC tools within the Amazon marketplace, highlighting strategies for identifying key areas for improvement and implementing effective solutions based on customer insights. The goal is to provide actionable recommendations for sellers seeking to build stronger customer relationships and achieve sustainable business success.

01/04/2026 Logistics Industry Insights
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