Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe introduces SAFE-T claims for CSBA (Customer Service by Amazon) orders, allowing sellers to dispute refunds initiated by Amazon, particularly when issues arise with returns. Sellers can submit claims for situations like returned items not being in their original condition. Amazon will evaluate the claims and issue refunds according to its policies. This initiative aims to enhance refund protection for sellers and reduce potential losses associated with CSBA orders and problematic returns.

01/06/2026 Logistics
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Upss Happy Returns Uses AI to Combat 765B Return Fraud

Upss Happy Returns Uses AI to Combat 765B Return Fraud

UPS's Happy Returns utilizes AI Return Vision to identify return fraud, reducing losses for retailers. This technology analyzes returned items for signs of damage, use, or discrepancies, flagging suspicious returns for further review. The combination of AI and human review is a growing trend in combating return fraud, offering a more efficient and accurate approach than traditional methods. This helps retailers minimize financial losses associated with fraudulent returns and improve the overall customer experience by ensuring fair return policies.

01/15/2026 Logistics
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Retailers Adapt Strategies to Tackle High Apparel Return Rates

Retailers Adapt Strategies to Tackle High Apparel Return Rates

Amazon clothing sellers face a significant challenge with high return rates, particularly the substantial losses from unsellable returns. This article delves into the current state of high return rates in the clothing category and provides practical tips to reduce the unsellable return rate. These include using zipper bags, spare labels, and frosted packaging. The aim is to help sellers improve operational efficiency and increase profit margins by minimizing losses associated with damaged or unusable returned clothing items.

01/16/2026 Logistics Industry Insights
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Retailers Adopt Threestep Strategy for Postholiday Ecommerce Returns

Retailers Adopt Threestep Strategy for Postholiday Ecommerce Returns

The post-peak season surge in e-commerce returns presents challenges for retailers. This paper explores effectively managing returns by building a centralized and integrated returns management foundation, incorporating returns into peak season planning, and leveraging technology to streamline processes. These strategies aim to enhance customer satisfaction, reduce costs, and maximize the value of returned merchandise. By implementing these approaches, retailers can maintain profitability even after the peak season rush, mitigating the negative impact of increased return volumes.

01/16/2026 Logistics Industry Insights
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Trucking Industry Index Signals Looming Market Downturn

Trucking Industry Index Signals Looming Market Downturn

The FTR Trucking Conditions Index (TCI) has turned negative, reflecting declining freight rates and softening demand in the US trucking market. Experts believe the market has returned to neutral, with future trends remaining uncertain. Trucking companies need to improve operational efficiency, expand service offerings, strengthen customer relationships, embrace technological innovation, and closely monitor market dynamics to address challenges and seize opportunities. The negative TCI signals a shift in the industry landscape, requiring proactive strategies for survival and growth.

01/21/2026 Logistics Industry Insights
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US Retailers Stock Up for Strong Holiday Sales Season

US Retailers Stock Up for Strong Holiday Sales Season

The National Retail Federation (NRF) CEO stated that retail inventory levels in the US have returned to pre-pandemic levels, preparing the industry for the holiday season. The inventory-to-sales ratio has normalized, indicating that retailers have overcome inventory backlogs and improved operational efficiency. Retailers are adapting to market changes and embracing challenges and opportunities by adjusting inventory strategies and optimizing logistics. This positions them well to meet consumer demand during the crucial holiday shopping period and beyond.

01/28/2026 Logistics Industry Insights
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Malaysiachina Air Travel Resumption Talks Underway

Malaysiachina Air Travel Resumption Talks Underway

This article outlines the reasons for the suspension of Malaysia-China flights (epidemic prevention and control, travel restrictions, route adjustments), analyzes potential timelines for flight resumption, and provides travel advice. Domestic flights within Malaysia have returned to normal operations. Travelers should pay close attention to the policies of both countries and plan their trips in advance. It is crucial to stay updated on the latest regulations and guidelines before making any travel arrangements between Malaysia and China.

02/05/2026 Logistics
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Global Air Freight Packaging Standards Boost Safety Cut Costs

Global Air Freight Packaging Standards Boost Safety Cut Costs

This article details the core requirements for international air freight packaging, including safety and stability, compliance and suitability, clear labeling, and environmental compliance. It also shares tailored packaging techniques for different types of cargo, such as general goods, fragile items, heavy goods, and lightweight bulky goods. The aim is to help readers ensure the safe arrival of goods, reduce transportation costs, and improve efficiency.

01/30/2026 Logistics Encyclopedia
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Transportation Ministry Releases New Policy Optimizing Coastal Interprovincial Bulk Liquid Hazardous Goods Shipping Market

Transportation Ministry Releases New Policy Optimizing Coastal Interprovincial Bulk Liquid Hazardous Goods Shipping Market

Recently, the Ministry of Transport announced adjustments to the macro-control policy for the transportation market of bulk liquid hazardous goods in coastal provincial routes. The new policy emphasizes principles of openness and fairness, aiming to optimize market entry and improve transportation efficiency through overall control and selection mechanisms, thereby promoting sustainable development in the industry.

07/24/2025 Logistics
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Mastering The Dangerous Goods Transport Qualification Certificate A Comprehensive Guide From Conditions To Processes

Mastering The Dangerous Goods Transport Qualification Certificate A Comprehensive Guide From Conditions To Processes

This article provides a detailed overview of the application requirements and processes for obtaining a hazardous materials transportation qualification certificate. It ensures that you do not miss any important steps during your preparation, allowing for a smooth application. By systematically breaking down the information, it helps you navigate the complexities of the procedures, enabling safe and compliant hazardous materials transportation.

07/23/2025 Logistics Encyclopedia
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