Ebay Revises Refund Policy to Curb Seller Abuse

Ebay Revises Refund Policy to Curb Seller Abuse

This article provides an in-depth analysis of eBay's latest Money Back Guarantee policy, detailing domestic and international return processes. It also offers strategies for sellers to address issues like extended return periods. The aim is to help cross-border e-commerce sellers better understand and utilize eBay policies, improve operational efficiency, reduce operational risks, and protect their rights. It covers key aspects of managing returns and refunds within the eBay ecosystem, focusing on practical solutions for common seller challenges.

12/29/2025 Logistics Encyclopedia
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Amazon Introduces Partial Refunds to Aid Sellers Boost Satisfaction

Amazon Introduces Partial Refunds to Aid Sellers Boost Satisfaction

Amazon has launched a "Partial Refund" feature, allowing sellers to offer proportional refunds without requiring returns, thereby reducing return costs. This feature is now available on the six major European and American sites, giving sellers more control over their refund strategies. Sellers can now choose to issue a partial refund instead of processing a full return, saving time and money on shipping and handling. This new functionality aims to improve customer satisfaction and streamline the refund process for cross-border e-commerce businesses.

01/23/2026 Logistics Industry Insights
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Coupang Sellers Seek Compensation for Lost Daigou Returns

Coupang Sellers Seek Compensation for Lost Daigou Returns

This article details the application process for compensation for returns of goods purchased through Coupang's purchasing agent service. For refunds less than 100,000 KRW and cases where the item is not returned, sellers can apply for compensation within 14 business days after the return is accepted via a designated URL. When applying, correctly select the submission type and pay attention to the supported courier companies for automatic collection. Mastering these tips can effectively minimize losses and increase the success rate of your application.

12/29/2025 Logistics
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China Clarifies HS Codes Tax Refunds for Lighting Exports

China Clarifies HS Codes Tax Refunds for Lighting Exports

This article provides a detailed analysis of the HS codes related to electrical lighting equipment under category 94, explaining the measurement units for various products and the export tax rebate policies. Understanding this key information helps businesses operate compliantly in international trade and enhance their competitiveness.

08/05/2025 HS Code Query
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Amazon Sellers Advised to Review Fees for Potential Refunds

Amazon Sellers Advised to Review Fees for Potential Refunds

Attention Amazon sellers! Amazon may be refunding erroneous charges from January 10th to 22nd due to a system bug, primarily affecting referral fees and shipping fees. Sellers should log in to Seller Central and check their statements using the 'Date Range Reports' to confirm if a refund has been issued. Seize this opportunity to avoid potential losses by verifying your account and identifying any applicable refunds.

12/30/2025 Logistics Industry Insights
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India Recovers 54M in Ecommerce Refunds After Fraud Crackdown

India Recovers 54M in Ecommerce Refunds After Fraud Crackdown

India's consumer protection system recovered 450 million rupees in refunds for consumers within 8 months, with e-commerce accounting for the highest proportion of complaints and refund amounts. The Indian government is intensifying efforts to regulate online 'dark patterns,' standardize corporate behavior, and protect consumer rights. This includes addressing issues related to misleading information, unfair trade practices, and difficulties in obtaining refunds, particularly within the rapidly growing Indian e-commerce sector where consumer awareness and redressal mechanisms are still developing.

01/21/2026 Logistics Industry Insights
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Pufis Sanitary Ware Fined for Fraudulent Export Tax Refunds

Pufis Sanitary Ware Fined for Fraudulent Export Tax Refunds

Jiangmen Prefiss Sanitary Ware Technology Co., Ltd. was heavily fined by tax authorities for falsely declaring exports and defrauding the state of 2.2334 million yuan in export tax rebates. This case exposes loopholes in export tax rebate supervision, warning relevant departments to strengthen regulation. It also serves as a reminder for businesses to enhance their legal awareness and jointly safeguard a fair and healthy business environment and the international reputation of "Made in China."

01/23/2026 Customs Knowledge
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ACE Portal Guide Helps Importers Navigate CBP Electronic Refunds

ACE Portal Guide Helps Importers Navigate CBP Electronic Refunds

U.S. Customs is implementing mandatory electronic refunds. Companies must register for an ACE Portal account and complete e-refund enrollment. This article provides a detailed interpretation of the new regulations, offers a practical guide, and analyzes the impact of e-refunds on businesses and their corresponding strategies. It aims to help companies adapt efficiently to the changes brought about by this new system, ensuring smooth transitions and optimized compliance within the evolving customs landscape. This guide helps businesses navigate the electronic refund process effectively.

01/28/2026 Customs Knowledge
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US Businesses May Reclaim Millions in Unclaimed Tariff Refunds

US Businesses May Reclaim Millions in Unclaimed Tariff Refunds

Facing opportunities arising from the U.S. Trade Representative (USTR) tariff policy adjustments, how can businesses seize duty drawback benefits? North American customs compliance expert Ben Bidwell reveals the impact of USTR tariff policy changes, the potential for duty drawback amounts, the direction of China-U.S. tariffs, and the long-term effects of tariffs. He advises companies to proactively respond, grasp opportunities, strengthen cooperation with customs brokers and trade experts, enhance compliance levels, and reduce trade risks. This proactive approach is crucial for navigating the evolving trade landscape and maximizing potential benefits.

01/30/2026 Customs Knowledge
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UK Expats Eligible for VAT Refunds Up to 12475

UK Expats Eligible for VAT Refunds Up to 12475

The UK and German tax authorities have recently launched VAT refund policies, allowing eligible cross-border e-commerce sellers to apply. Eutax has successfully assisted numerous sellers in obtaining refunds, including £12475.03 for UK sellers and €9489.6 for German sellers. Eutax provides professional tax investigation response services, helping sellers to successfully complete their VAT refunds.

02/03/2026 Customs Knowledge
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