Sierra Leone Adopts Competencybased HR System for Revenue Authority

Sierra Leone Adopts Competencybased HR System for Revenue Authority

With WCO assistance, the Sierra Leone National Revenue Authority implemented HR reforms based on a competency model. This initiative aims to optimize recruitment, training, and performance management processes. By focusing on clearly defined competencies, the reform seeks to enhance organizational effectiveness and improve the overall performance of the revenue authority. The competency model serves as a framework for developing and evaluating employees, ensuring that they possess the necessary skills and knowledge to effectively perform their duties. Ultimately, this leads to improved revenue collection and a more efficient tax system.

01/20/2026 Customs Knowledge
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IBM Digital Transformation to Shift 465B in Trucking Revenue

IBM Digital Transformation to Shift 465B in Trucking Revenue

IBM's latest study, "Truck 2030," reveals the profound impact of digital transformation on the trucking industry. The report forecasts a shift of $465 billion in revenue from sales to services by 2030, with 64% of businesses considering digital reinvention crucial. Data insights, platform strategies, and intelligent automation will drive industry change. Companies need to actively embrace digitalization to succeed in the future. The study highlights the importance of adapting to the evolving landscape and leveraging technology for competitive advantage.

01/21/2026 Logistics Industry Insights
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Gambia Revenue Authority Boosts HR Strategy with WCO Aid

Gambia Revenue Authority Boosts HR Strategy with WCO Aid

With Sida's funding, the WCO, through the WACAM project, is assisting the Gambia Revenue Authority in enhancing its human resource management capabilities and optimizing recruitment processes. This initiative aims to strengthen the GRA's operational efficiency by improving its ability to attract, retain, and develop qualified personnel. The project focuses on modernizing HR practices and aligning them with international standards to support the GRA's mandate in revenue collection and border security. Ultimately, this contributes to Gambia's economic development by fostering a more effective and transparent customs administration.

01/26/2026 Customs Knowledge
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Albania Enhances Customs Lab with GCMS to Boost Revenue

Albania Enhances Customs Lab with GCMS to Boost Revenue

The World Customs Organization (WCO) supports the upgrade of the Albanian Customs Laboratory by introducing Gas Chromatography-Mass Spectrometry (GC/MS) technology. This enables precise analysis of solvents and chemicals, improving tariff collection efficiency. Through international cooperation and technological advancements, Albanian Customs is committed to combating smuggling and maintaining a fair trade order, building a robust national border defense.

01/26/2026 Customs Knowledge
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China Customs Advances Global Trade Via WCO Revenue Plan

China Customs Advances Global Trade Via WCO Revenue Plan

China Customs actively participates in the World Customs Organization's Revenue Package Programme, sharing its experience in valuation control to provide a reference for customs administrations in developing countries. Through measures such as risk management, information sharing, technology application, and capacity building, the valuation control system of China Customs contributes to the healthy development of global trade. This involvement showcases China's commitment to trade facilitation and its willingness to assist other nations in improving their customs valuation practices.

01/26/2026 Customs Knowledge
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Gambia Revenue Authority Boosts Staff Training with WACAM Partnership

Gambia Revenue Authority Boosts Staff Training with WACAM Partnership

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization Project, supported the Gambia Revenue Authority (GRA) in implementing competency-based human resource management modernization. The expert team assisted the GRA in refining key tools such as the competency directory and job directory, laying the foundation for subsequent communication, change management, and system implementation. This initiative aims to improve tax collection efficiency and promote national economic development.

01/26/2026 Customs Knowledge
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Gambia Revenue Authority Adopts WCO Strategy for Regional Leadership

Gambia Revenue Authority Adopts WCO Strategy for Regional Leadership

With the support of the World Customs Organization, The Gambia Revenue Authority (GRA) launched strategic management reforms to enhance organizational efficiency and strategic execution. Through assessment, roadmap development, and strengthening project management systems, the GRA aims to become a West African tax model, contributing to regional development. The reforms are expected to improve revenue collection, streamline processes, and foster greater international cooperation in tax matters, ultimately boosting The Gambia's economic growth and stability.

01/26/2026 Customs Knowledge
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Gambia Revenue Authority Boosts HR Management with WACAM Support

Gambia Revenue Authority Boosts HR Management with WACAM Support

With support from the WACAM project funded by the Swedish government, the Gambia Revenue Authority (GRA) pioneered the implementation of the WCO's competency-based Human Resource Management approach in West and Central Africa. A WCO expert team conducted a comprehensive review of GRA's key HR management tools, providing recommendations for improvement and an implementation plan. Modernizing HR management at GRA will enhance tax administration efficiency, optimize taxpayer services, and foster regional cooperation. This initiative marks a significant step towards improved governance and revenue collection in the region.

01/30/2026 Customs Knowledge
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Airfare Demand Elasticity Key to Revenue Growth IATA Report

Airfare Demand Elasticity Key to Revenue Growth IATA Report

The IATA Elasticities Report provides an in-depth analysis of air travel demand elasticity, offering accurate forecasts and decision support for airlines, airports, and other stakeholders through econometric analysis and market data. The report covers elasticity concepts, literature reviews, data analysis, and application guidelines. It aims to help users optimize pricing strategies, improve operational efficiency, and gain a competitive edge. By understanding demand elasticity, businesses can make informed decisions about pricing, capacity planning, and route development, ultimately leading to increased profitability and market share.

02/03/2026 Logistics Industry Insights
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Allegro Sellers Guide to Dispute Resolution and Revenue Protection

Allegro Sellers Guide to Dispute Resolution and Revenue Protection

This article provides a detailed interpretation of Allegro's dispute resolution rules, emphasizing the importance of proactive communication and quick response for sellers. It offers specific strategies for handling 'item not received' and other types of disputes. Furthermore, it explains the procedures following dispute resolution and Allegro's intervention mechanism. The aim is to help sellers effectively resolve disputes, improve customer satisfaction, and maintain their store's reputation. By understanding these guidelines, sellers can navigate potential issues and ensure a positive customer experience on the Allegro platform.

02/03/2026 Logistics Encyclopedia
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