Global Shipping Firms Face Rising Liability for Damaged Goods

Global Shipping Firms Face Rising Liability for Damaged Goods

Determining liability for damaged goods in international express shipping is central to the claims process, based on transport agreements, international conventions, and national regulations. Factors like carrier negligence, sender's improper packaging, or force majeure influence liability assignment. The claims process involves on-site evidence collection, initial communication, application submission, review and follow-up, and compensation receipt. Understanding the rules and actively gathering evidence are crucial for protecting your rights. Proper documentation and timely reporting are essential for a successful claim.

01/30/2026 Logistics Encyclopedia
Read More
Freight Industry Faces Training Gaps After Customs Mishap

Freight Industry Faces Training Gaps After Customs Mishap

A freight forwarder from Suzhou, Jiangsu, posted on a freight forwarding forum seeking help with a Wusong Customs issue, sparking industry attention. The post, titled with a sentiment of 'not wanting to continue' in the business, highlights the challenges new freight forwarders may face. This incident serves as a reminder for the industry to strengthen training and guidance for newcomers, promoting healthy industry development. It underscores the need for mentorship and readily available resources to support those new to the complexities of freight forwarding operations.

08/21/2025 Customs Knowledge
Read More
Freight Forwarders Guide to Avoiding Repeat Customs Inspections

Freight Forwarders Guide to Avoiding Repeat Customs Inspections

This article delves into the common issue of shipments initially released then subjected to customs inspection in freight forwarding. It analyzes potential causes and proposes solutions, including standardized declarations, complete documentation, understanding policies, and credit management. Furthermore, it addresses common issues like discrepancies in equipment handover forms and zero value in proforma invoices. The importance of sharing freight forwarding experience is emphasized to help practitioners better handle customs inspections and mitigate trade risks. Aiming to provide practical guidance and reduce potential problems during customs clearance processes.

08/22/2025 Customs Knowledge
Read More
Streamlining Customs Clearance for Detained Port Goods

Streamlining Customs Clearance for Detained Port Goods

The handling process for cargo detained in the port area but not yet transferred to the anti-smuggling department involves submitting a statement of circumstances, applying for re-inspection, on-site communication, accepting suggestions, and re-declaring. The key is to actively communicate with customs authorities, seek their understanding and support, and complete the relevant procedures as soon as possible to minimize detention costs. Proactive engagement and timely action are crucial to resolving the issue efficiently and mitigating potential financial losses associated with prolonged cargo detention.

09/26/2025 Customs Knowledge
Read More
Freight Measurement Discrepancies Drive Cost Concerns

Freight Measurement Discrepancies Drive Cost Concerns

This paper delves into the issue of discrepancies between actual measurements and quoted prices in freight transportation. It analyzes the causes of these differences, elaborates on the measurement standards and billing methods under different modes of transport, and proposes corresponding strategies. The aim is to help shippers better understand and address the impact of freight dimension verification, thereby effectively controlling transportation costs and improving logistics efficiency. This includes understanding how different carriers and modes of transport handle measurement and billing, and how to negotiate favorable terms.

11/03/2025 Logistics Encyclopedia
Read More
Guide to Avoiding Trucking Dry Run Fees

Guide to Avoiding Trucking Dry Run Fees

This article delves into the issue of “deadhead fees” in trucking, detailing the reasons for their occurrence and their impact on international trade. It offers practical strategies for avoiding deadhead fees, including advance planning, accurate information provision, selection of reliable carriers, and real-time cargo tracking. Furthermore, it outlines how to properly handle deadhead fees, helping businesses effectively control logistics costs and enhance competitiveness. By understanding and mitigating deadhead fees, companies can optimize their supply chains and improve overall profitability within the freight transportation sector.

01/05/2026 Logistics Encyclopedia
Read More
Global Air Freight Delays How to Claim Compensation

Global Air Freight Delays How to Claim Compensation

Air freight delays are a common issue in international trade. This article provides a detailed claims guide, instructing cargo owners on how to recover freight losses, even without insurance, by distinguishing responsibilities, building a chain of evidence, and utilizing legal means. It emphasizes the importance of detail and professionalism in the claim process. By following these strategies, cargo owners can potentially recover not only the lost freight costs but also receive additional compensation. This guide offers practical advice for navigating the complexities of air freight delay claims.

12/30/2025 Logistics Encyclopedia
Read More
WHO WCO Boost Data Tracking to Curb Illicit Tobacco Trade

WHO WCO Boost Data Tracking to Curb Illicit Tobacco Trade

In 2009, the WCO and WHO met to collaborate on the Protocol to Eliminate Illicit Trade in Tobacco Products, focusing on a global tracking system, international cooperation, and capacity building. The WCO pledged support for the Protocol's implementation and encouraged member participation. This analysis delves into the challenges and opportunities in combating illicit tobacco trade from a data perspective. It emphasizes the importance of data collection, risk assessment, intelligence analysis, and technological innovation. The article calls for a concerted international effort to address this global issue.

12/30/2025 Customs Knowledge
Read More
Douyin Sellers Advised to Enhance Service Scores for Better Performance

Douyin Sellers Advised to Enhance Service Scores for Better Performance

This paper addresses the issue of low service experience scores in TikTok Shops and proposes detailed solutions. It focuses on diagnosing the current shop status, accurately identifying key metrics for improvement, and providing effective strategies such as optimizing IM response time and reducing dissatisfaction rates. It also emphasizes important considerations like after-sales service, customer service professionalism, and data monitoring. Furthermore, it highlights methods to improve product and logistics experiences, aiming to help merchants comprehensively enhance their shop's experience score and overcome traffic bottlenecks.

01/07/2026 Logistics Industry Insights
Read More
Google Addresses discovered Not Indexed Search Ranking Issues

Google Addresses discovered Not Indexed Search Ranking Issues

This article provides an in-depth analysis of the Google "Discovered - currently not indexed" issue and offers a systematic solution. This includes requesting indexing, troubleshooting crawl budget limitations, improving content quality, optimizing internal linking, and building backlinks. By employing a multi-faceted approach, this problem can be resolved, ensuring content is indexed by Google and realizes its full potential. The article aims to help users understand and address the reasons why Google discovers content but doesn't index it, and provides practical steps to improve indexation rates.

01/07/2026 Logistics Encyclopedia
Read More