Ebay Australia Introduces Seller Protections During Rail Delays

Ebay Australia Introduces Seller Protections During Rail Delays

Australian railways were disrupted due to extreme weather. In response, eBay has introduced a seller protection policy to mitigate the impact of logistics disruptions and safeguard seller rights. This policy covers late shipment rate, defects, 'item not received' disputes, negative and neutral feedback, and seller standards defects. To be eligible, sellers need to upload valid tracking information promptly. This measure aims to alleviate the burden on sellers affected by the weather-related logistical challenges and ensure fair treatment during this period.

01/06/2026 Logistics
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Ecommerce Sellers Face Trademark Risks Over 100 Claims

Ecommerce Sellers Face Trademark Risks Over 100 Claims

US company Saule, LLC, as the trademark holder of "100%", has initiated another round of rights protection, posing an infringement risk to cross-border e-commerce sellers. This article provides an in-depth analysis of the "100%" trademark application and its enforcement activities. It also offers comprehensive strategies for sellers to mitigate infringement risks and ensure compliance, including self-inspection, trademark search, monitoring industry trends, and seeking legal advice. The aim is to help sellers avoid infringement and achieve compliant operations.

12/30/2025 Customs Knowledge
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India Recovers 54M in Ecommerce Refunds After Fraud Crackdown

India Recovers 54M in Ecommerce Refunds After Fraud Crackdown

India's consumer protection system recovered 450 million rupees in refunds for consumers within 8 months, with e-commerce accounting for the highest proportion of complaints and refund amounts. The Indian government is intensifying efforts to regulate online 'dark patterns,' standardize corporate behavior, and protect consumer rights. This includes addressing issues related to misleading information, unfair trade practices, and difficulties in obtaining refunds, particularly within the rapidly growing Indian e-commerce sector where consumer awareness and redressal mechanisms are still developing.

01/21/2026 Logistics Industry Insights
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Amazon Brand Registry A Guide to Protecting Your Brand

Amazon Brand Registry A Guide to Protecting Your Brand

This article provides an in-depth analysis of the complete Amazon Brand Registry process. From registering a seller account to activating brand tools, it offers detailed steps and important considerations to help you efficiently complete the registration. By doing so, you can gain access to the powerful brand protection tools offered by the platform, build a strong brand defense, and safeguard your rights. This guide aims to help sellers navigate the intricacies of brand registry and leverage its benefits on Amazon.

12/30/2025 Logistics Encyclopedia
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Crossborder Ecommerce Firm Hai Xiang Tackles Global Compliance

Crossborder Ecommerce Firm Hai Xiang Tackles Global Compliance

Hai Elephant Cross-border is a professional service provider for cross-border e-commerce, offering comprehensive legal services including rights protection against counterfeiting, account appeals, and intellectual property management. We have successfully served over 10,000 businesses. Committed to empowering cross-border e-commerce businesses to operate in compliance, we help you confidently expand into the global market. Our expertise ensures your business adheres to regulations, mitigates risks, and protects your brand, enabling sustainable growth and success in the competitive international marketplace.

01/20/2026 Logistics Industry Insights
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New Detachable Grocery Bag Holder Aids Shoppers Avoids Patents

New Detachable Grocery Bag Holder Aids Shoppers Avoids Patents

This article introduces the function and advantages of a detachable grocery plastic bag holder, emphasizing its practicality in supermarket shopping scenarios. It also alerts relevant practitioners to the existence of a US design patent (USD1047505S1) for this product, reminding them to avoid infringement risks and to pay attention to intellectual property protection. The holder improves the shopping experience by providing a convenient and stable way to manage plastic bags, while the patent information highlights the importance of respecting design rights in the marketplace.

01/26/2026 Customs Knowledge
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US Port Labor Talks Resume As Strike Threat Automation Concerns Grow

US Port Labor Talks Resume As Strike Threat Automation Concerns Grow

The International Longshoremen's Association (ILA) and the United States Maritime Alliance (USMX) have resumed contract negotiations to avert a potential strike that could cripple ports along the U.S. East and Gulf Coasts. A central point of contention is port automation, with the union fearing job losses. The outcome of these negotiations will significantly impact the development of U.S. ports and the global supply chain. The key challenge lies in balancing increased port efficiency with the protection of workers' rights, ultimately achieving sustainable development.

01/27/2026 Logistics
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Amazon Sellers Protest Suspensions Over Pricing Target Copycats

Amazon Sellers Protest Suspensions Over Pricing Target Copycats

Amazon sellers facing account suspension due to "low prices" have sparked controversy, raising questions about platform rules. To combat unauthorized listings, some sellers resort to extreme measures, such as "wreath curses," which backfire. Sellers should explore multi-channel operations, seek legal protection, and improve product quality. Platforms need to balance seller rights with market order, creating a fair competitive environment. The recent account suspensions highlight the ongoing challenges and complexities within the Amazon marketplace for cross-border e-commerce businesses.

12/31/2025 Logistics Industry Insights
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Rising Risks in LCL Shipments Prompt Calls for Better Cargo Protection

Rising Risks in LCL Shipments Prompt Calls for Better Cargo Protection

LCL cargo inspection involves uncertainty due to potential issues with other goods in the same container. Choosing a reliable freight forwarder, accurate declaration, providing detailed documentation, and purchasing cargo insurance are crucial for mitigating risks. Careful operation is essential to ensure cargo safety. The uncertainty of LCL inspection can be affected by other cargoes in the same container, so choosing a reliable freight forwarder is very important.

08/23/2025 Logistics Encyclopedia
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Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe introduces SAFE-T claims for CSBA (Customer Service by Amazon) orders, allowing sellers to dispute refunds initiated by Amazon, particularly when issues arise with returns. Sellers can submit claims for situations like returned items not being in their original condition. Amazon will evaluate the claims and issue refunds according to its policies. This initiative aims to enhance refund protection for sellers and reduce potential losses associated with CSBA orders and problematic returns.

01/06/2026 Logistics
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