Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
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US Consumer Spending Rises Amid Strong Job Market Amazon Adapts

US Consumer Spending Rises Amid Strong Job Market Amazon Adapts

Strong US employment data and a record-low unemployment rate are laying the foundation for a consumer recovery. Amazon's adjusted logistics strategy, including scaling back Prime Air and increasing ground transportation investment, signals an optimistic outlook on the US economy and consumer spending. Cross-border e-commerce sellers should closely monitor market trends and adapt their business strategies to capitalize on the consumption recovery opportunities. This shift in Amazon's strategy reflects a broader expectation of sustained economic growth and increased consumer demand.

01/07/2026 Logistics Industry Insights
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Ebay Sellers Guide to Optimizing Global Shipping

Ebay Sellers Guide to Optimizing Global Shipping

This article provides an in-depth analysis of the three main eBay shipping methods: direct shipping, overseas warehouses, and return warehouses. It offers practical advice on choosing the right shipping method and a guide to avoiding common pitfalls in eBay shipping. The aim is to help sellers master logistics and tap into the global market effectively. It explores the advantages and disadvantages of each method, providing sellers with the information needed to optimize their shipping strategies and improve customer satisfaction.

01/06/2026 Logistics Encyclopedia
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Guangdong Manufacturing Slump Strains Crossborder Ecommerce

Guangdong Manufacturing Slump Strains Crossborder Ecommerce

The successive closures of long-established factories in Guangdong highlight the severe challenges facing the cross-border e-commerce industry chain. Declining profits, difficulties in transformation, the disappearance of traffic dividends, and intensified competition have put immense pressure on both factories and sellers. The only way to survive in this fierce market is through technological innovation, brand building, optimized supply chain management, and refined operations. These strategies are crucial for finding a way out of the current predicament and ensuring long-term sustainability.

01/06/2026 Logistics Industry Insights
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Tiktok Drives Business Growth in 2023

Tiktok Drives Business Growth in 2023

This article provides an in-depth analysis of TikTok's operational mechanisms, user characteristics, and marketing strategies. It elucidates its essence as a short-video social media platform, its development history, and the reasons behind its explosive popularity. Furthermore, it explores how brands can effectively leverage TikTok for commercial activities, achieving user growth and enhancing brand value, through methods such as launching branded hashtag challenges and collaborating with influencers. This analysis offers practical insights for businesses seeking to harness the power of TikTok marketing.

01/06/2026 Logistics Industry Insights
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Ebay Sellers Face Visibility Issues Key Fixes Explained

Ebay Sellers Face Visibility Issues Key Fixes Explained

Not finding your eBay products after listing is a common problem. This article analyzes the reasons why products might be 'invisible' from a data-driven perspective, including title errors, policy violations, and keyword mismatches. It offers optimization strategies such as balancing listing volume, utilizing 'Sell Similar', conducting keyword research, optimizing images, and implementing reasonable pricing. If these are ineffective, relisting with modified information is suggested. The emphasis is on data-driven, continuous listing optimization to improve visibility and search ranking.

01/06/2026 Logistics Encyclopedia
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18 Free Traffic Tactics Boost Ecommerce Growth

18 Free Traffic Tactics Boost Ecommerce Growth

This article compiles insights from overseas experts, selecting 18 free traffic generation methods covering social media, content marketing, SEO optimization, and more. It aims to help cross-border sellers acquire high-quality traffic at low cost. The article emphasizes that free traffic requires meticulous strategies and long-term investment. It provides actionable suggestions to help sellers stand out in the competition. This guide helps navigate the complexities of attracting customers without significant financial outlay, focusing on sustainable growth and effective engagement.

01/06/2026 Logistics Industry Insights
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New Merchants Face Challenges in Douyin Ecommerce Growth

New Merchants Face Challenges in Douyin Ecommerce Growth

This article addresses the challenges faced by new merchants operating TikTok Shop. It delves into the differences between TikTok e-commerce and traditional e-commerce, focusing on product selection strategies and traffic acquisition techniques, and provides practical tips to avoid common pitfalls. Furthermore, it introduces the advantages of agency operation services, helping merchants get started quickly and seize e-commerce promotional opportunities. The guide aims to equip new sellers with the knowledge and support needed to succeed on the TikTok platform.

01/06/2026 Logistics Industry Insights
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Temu and Shein Challenge Amazon in Discount Ecommerce Boom

Temu and Shein Challenge Amazon in Discount Ecommerce Boom

Temu and Shein's rapid rise, fueled by low-price strategies, poses a significant threat to Amazon's e-commerce dominance. This article analyzes this phenomenon, revealing shifts in Amazon's model and evolving US consumer shopping habits. It also provides strategic advice for cross-border sellers to navigate the challenges and seize opportunities in this competitive market, helping them succeed in the face of increasing competition. The analysis focuses on understanding the dynamics between these platforms and offering actionable insights for sellers.

01/06/2026 Logistics Industry Insights
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Shopee Guide Helps New Sellers Boost Listings Traffic

Shopee Guide Helps New Sellers Boost Listings Traffic

This article provides a detailed guide to Shopee's Bump Promotion, covering its operational steps, practical effects, and usage recommendations. It aims to help new sellers effectively utilize this free feature to increase product visibility, search ranking, and ultimately achieve rapid growth in shop traffic. It emphasizes key strategies such as prioritizing new products, using caution with best-selling items, and promoting during peak hours. This helps sellers succeed on the Shopee platform by maximizing the benefits of this free tool.

01/06/2026 Logistics Industry Insights
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