Charleston Port Hits Record Container Volume Amid Expansion

Charleston Port Hits Record Container Volume Amid Expansion

Charleston Port has achieved record-breaking container volumes, driven by port infrastructure upgrades, expanded shipping routes, and efficient operations. Key initiatives include the Leatherman Terminal expansion and increased rail capacity. The addition of a new MSC service will further strengthen its global connections. Continued growth in July suggests that Charleston Port will play an increasingly important role in global trade. The port's strategic investments are paying off, positioning it as a major player in the container shipping industry.

02/06/2026 Logistics
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Colombia Customs Boosts Strategy with WCO SECO Backing

Colombia Customs Boosts Strategy with WCO SECO Backing

WCO and SECO held a workshop at DIAN in Colombia to enhance its strategic planning and project management capabilities. This initiative aims to accelerate DIAN's transformation and promote trade facilitation. The workshop focused on equipping DIAN officials with the necessary tools and knowledge to effectively implement modernization projects and align them with strategic goals. By strengthening these core competencies, DIAN can improve its efficiency, transparency, and overall effectiveness in supporting Colombia's economic growth through streamlined customs procedures.

02/06/2026 Customs Knowledge
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Californias Appliance Efficiency Rules Challenge Amazon Sellers

Californias Appliance Efficiency Rules Challenge Amazon Sellers

Amazon has announced new regulations requiring home appliances sold in California to comply with California Energy Commission (CEC) energy efficiency standards and be registered in the MAEDbS database. Sellers must verify if their products are subject to CEC regulations, ensure compliance with energy efficiency standards, complete MAEDbS registration, and provide registration information to Amazon. Products not registered will be prohibited from sale in California. This article provides a detailed interpretation and compliance guide for sellers to navigate these new requirements.

01/05/2026 Customs Knowledge
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Ebay Sellers Guide Mastering Returns Process

Ebay Sellers Guide Mastering Returns Process

This article provides a detailed analysis of four main scenarios of eBay buyer returns and corresponding strategies. It emphasizes key considerations for cross-border returns and offers practical suggestions for improving return processing efficiency and customer satisfaction. The aim is to help eBay sellers confidently handle return issues and maintain their store reputation.

01/05/2026 Logistics Encyclopedia
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Shopee Sellers Face Challenges in Managing Refunds Losses

Shopee Sellers Face Challenges in Managing Refunds Losses

This article provides an in-depth analysis of Shopee's cross-border e-commerce refund processing mechanism, highlighting policy differences across various sites. It offers practical advice on efficiently handling return and refund requests, as well as managing return packages in different locations. The aim is to equip sellers with effective strategies to minimize losses, improve service levels, and ultimately achieve greater success on the Shopee platform. Understanding these nuances is crucial for navigating the complexities of cross-border transactions and maintaining customer satisfaction.

01/04/2026 Logistics Encyclopedia
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Ebay Updates International Refund and Return Policies for Buyers

Ebay Updates International Refund and Return Policies for Buyers

This article provides a detailed interpretation of the refund process after item removal on eBay, analyzes the issue of return duties, and offers comprehensive return strategies and cross-border return precautions. It aims to help buyers and sellers better understand eBay platform rules, protect their rights and interests, and achieve a secure and enjoyable cross-border shopping experience. The guide covers key aspects of eBay's refund policies and practical tips for navigating international returns, ensuring both parties are well-informed and can resolve issues effectively.

12/30/2025 Customs Knowledge
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Allegro Sellers Guide to Dispute Resolution and Revenue Protection

Allegro Sellers Guide to Dispute Resolution and Revenue Protection

This article provides a detailed interpretation of Allegro's dispute resolution rules, emphasizing the importance of proactive communication and quick response for sellers. It offers specific strategies for handling 'item not received' and other types of disputes. Furthermore, it explains the procedures following dispute resolution and Allegro's intervention mechanism. The aim is to help sellers effectively resolve disputes, improve customer satisfaction, and maintain their store's reputation. By understanding these guidelines, sellers can navigate potential issues and ensure a positive customer experience on the Allegro platform.

02/03/2026 Logistics Encyclopedia
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Strategies to Convert Hesitant Export Clients Amid Uncertainty

Strategies to Convert Hesitant Export Clients Amid Uncertainty

This article delves into the common reasons why foreign trade customers say "wait and see," such as internal approvals, competitor comparisons, and polite rejections. It proposes targeted strategies, including providing concrete reasons, conveying value, and setting deadlines, to take control. It emphasizes the need for proactive persistence in foreign trade, rather than passive waiting. By precisely targeting customers, building a brand image, offering personalized solutions, and continuously learning, businesses can improve their deal closing conversion rates.

02/05/2026 Customs Knowledge
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