Amazon Expands Seller Refund Flexibility with Data Tools

Amazon Expands Seller Refund Flexibility with Data Tools

Amazon has upgraded its seller return tools, introducing a more flexible 'Returnless Refund' option. This allows sellers to set refund thresholds based on product price. A new Returns and Inventory Health dashboard provides insights into return reasons and recovery value. These enhancements help sellers better understand return patterns, optimize return management strategies, reduce operational costs, and improve customer satisfaction. The dashboard aims to empower sellers with data-driven insights to make informed decisions regarding returns and inventory recovery.

01/15/2026 Logistics
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AI and Social Media to Drive Business Growth in 2026

AI and Social Media to Drive Business Growth in 2026

Orange Frost Community will host an AI & Self-Media Maker Exchange on February 1, 2026, focusing on how AI and self-media can empower business growth. The event features industry experts Deng Haibo and Yi Lin, who will share AI empowerment solutions for SMEs and the latest self-media trends. This event is ideal for AI enthusiasts, investment institutions, tech media, and entrepreneurs seeking AI empowerment for their businesses. The goal is to help companies leverage AI and self-media to achieve business growth and explore new opportunities.

01/27/2026 Logistics Industry Insights
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Guide to Avoiding Export Clearance Pitfalls

Guide to Avoiding Export Clearance Pitfalls

This article provides a detailed interpretation of the reasons, procedures, and common issues related to export returns. It offers practical guidance to help export companies effectively address return challenges, reduce trade risks, ensure the smooth return of goods, and avoid unnecessary losses. The paper covers key aspects of handling returned shipments, from understanding the initial cause of rejection to navigating the customs inspection process. By following the advice outlined, exporters can mitigate potential financial and logistical setbacks associated with export returns.

08/22/2025 Customs Knowledge
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Beijing Air Freight Customs Clearance Guide Simplified

Beijing Air Freight Customs Clearance Guide Simplified

This article provides a detailed interpretation of customs clearance procedures and considerations for both direct air freight returns and returned goods in Beijing. It covers key aspects such as required documents, trade method declaration, and the selection of duty exemption nature. The article also explains the specific process for refunding original import duties and taxes. The aim is to assist businesses in completing return operations efficiently and compliantly, ensuring smooth navigation of the regulatory requirements for air freight returns through Beijing customs.

09/26/2025 Customs Knowledge
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Amazon Tightens Return Rules for Thirdparty Sellers

Amazon Tightens Return Rules for Thirdparty Sellers

Amazon has updated its FBM return policy, automatically authorizing returns and mandating enrollment in the prepaid return label program, posing challenges for FBM sellers. Sellers need to proactively respond by optimizing products, improving service, and setting return rules to reduce return rates, increase profit margins, and adapt to Amazon's policy changes. This includes focusing on accurate product descriptions, high-quality packaging, and responsive customer service to minimize the need for returns and ensure a positive customer experience within the new framework.

01/19/2026 Logistics
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Wanbang Logistics Improves Customer Pickup Efficiency

Wanbang Logistics Improves Customer Pickup Efficiency

Wanbang Logistics software upgrade delivers an efficient and convenient customer self-pickup solution. It enhances customer satisfaction, reduces operational costs, and strengthens competitiveness through clear map guidance, intelligent pickup notifications, streamlined processes, and flexible configuration options. Mobile office functionality enables self-pickup business processing anytime, anywhere. This upgrade aims to improve efficiency and provide a better experience for both businesses and their customers regarding self-pickup orders.

01/08/2026 Logistics Encyclopedia
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Ecommerce Firms Adopt Multicarrier Logistics for 2025 Peak Season

Ecommerce Firms Adopt Multicarrier Logistics for 2025 Peak Season

A recent DHL eCommerce report reveals that e-commerce businesses are increasingly adopting logistics subscription services and multi-carrier strategies to navigate intense market competition and meet consumer demands for convenient and flexible delivery options. The report highlights the critical roles of agility, customer trust, and smart technologies in e-commerce success. It also provides an in-depth analysis of the differences in returns management between B2B and B2C retailers, emphasizing the need for tailored approaches to optimize the returns process and enhance customer satisfaction.

01/19/2026 Logistics Industry Insights
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New Container Return Rules Risk Hefty Fines for Importers

New Container Return Rules Risk Hefty Fines for Importers

A new container return rule for shipping containers will take effect on July 7, 2025, mandating that containers be returned to their original pick-up location whenever possible. Non-compliant returns will incur substantial fees, with port returns costing $300 per container and other depots charging up to $1200. This article provides a detailed interpretation of the new regulations, offers practical tips to avoid penalties, and analyzes the impact on shippers, freight forwarders, shipping companies, and container yards. It aims to help stakeholders prepare in advance and avoid unnecessary losses.

07/03/2025 Logistics
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Amazon Sellers Face Postholiday Return Surge Profit Pressures

Amazon Sellers Face Postholiday Return Surge Profit Pressures

US Amazon sellers are facing a severe challenge of return waves after the holiday season. High return rates not only erode profits but also cause environmental problems. Sellers need to optimize return policies, strictly control quality, improve logistics, strengthen after-sales service, and utilize technology to analyze data. The platform should also take responsibility, improve the return process, and combat malicious returns to jointly build a healthy e-commerce ecosystem and help sellers overcome difficulties. This collaborative approach is crucial for mitigating the financial and environmental impact of returns.

01/05/2026 Logistics Industry Insights
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China Implements Nationwide Customs Reform to Boost Trade Efficiency

China Implements Nationwide Customs Reform to Boost Trade Efficiency

The national customs integration reform has introduced many changes and conveniences, with several key issues of concern to businesses, including the content of relevant announcements, changes in transfer declaration methods, procedures for self-reporting and self-payment, and the specifics of self-reporting expanding to all chapters. These measures aim to provide a more efficient customs experience and improve the business environment. Understanding this information will help enterprises better adapt to the new policies.

07/28/2025 Customs Knowledge
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