Amazon Launches AHA Program to Protect Top Sellers

Amazon Launches AHA Program to Protect Top Sellers

The Amazon Account Health Assurance (AHA) program acts as a 'get-out-of-jail-free card' for high-performing sellers, mitigating account suspension risks due to account health issues. This program proactively connects sellers with account health specialists who offer solutions and provide a 72-hour appeal window. This article details the eligibility requirements, scope, and important considerations for the AHA program. It aims to help sellers fully leverage this benefit, ensuring account security and minimizing disruptions from potential account suspensions by providing proactive support and extended appeal opportunities.

01/06/2026 Logistics
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WCO Mechanism Boosts Global Trade Efficiency

WCO Mechanism Boosts Global Trade Efficiency

The 6th meeting of the World Customs Organization (WCO) Working Group on Performance Measurement successfully concluded, marking significant progress in the development of the WCO Performance Measurement Mechanism (PMM). The meeting finalized the first edition of PMM Key Performance Indicators, advanced the implementation of the data collection platform, and improved the self-assessment and peer review guidelines. These efforts aim to enhance customs efficiency, facilitate trade, and strengthen international cooperation, ultimately contributing positively to global trade development. The PMM will serve as a valuable tool for customs administrations worldwide.

01/05/2026 Customs Knowledge
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Ecommerce Sellers Face Trademark Risks Over 100 Claims

Ecommerce Sellers Face Trademark Risks Over 100 Claims

Cross-border e-commerce sellers beware! The common phrase "100%" has been registered as a trademark, and the rights holder has launched large-scale infringement lawsuits, affecting platforms like Alibaba International Station, AliExpress, and Amazon. Sellers should immediately conduct self-checks to avoid using the trademark in product descriptions, especially in the sports equipment sector. The trademark is registered in multiple locations worldwide, necessitating vigilance against infringement risks on other sites. Sellers should carefully review their product listings and marketing materials to ensure compliance and avoid potential legal issues.

12/31/2025 Customs Knowledge
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Paypal Tightens Rules for Independent Ecommerce Sellers

Paypal Tightens Rules for Independent Ecommerce Sellers

PayPal is strictly investigating compliance violations on independent sites, putting sellers at risk of account freezes. Compliance is crucial, and self-inspection is essential for safeguarding accounts. Simultaneously, Wish is partnering with Wix to expand channels, Shopify is introducing installment payments to boost purchasing power, and Shopee is showing strong performance in the Vietnamese market. Choosing a reliable logistics partner is also vital. In cross-border e-commerce, compliance is the foundation, and innovation is the driving force. Focus on adhering to regulations to avoid issues and ensure long-term success.

01/06/2026 International Settlement
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Dongguan Seller Wins Case Against Amazon Boosting Chinese Merchants

Dongguan Seller Wins Case Against Amazon Boosting Chinese Merchants

A major seller in Dongguan won a lawsuit against Amazon, revealing the possibility for Chinese sellers to protect their rights amidst the account suspension wave. This article analyzes the impact of the suspension wave, self-rescue methods for sellers, and Amazon's strategy of prioritizing buyers over sellers. It also explores the influence of independent websites and multi-channel strategies on the new landscape of cross-border e-commerce. Furthermore, it emphasizes the importance of a win-win relationship between platforms and sellers for a healthy and sustainable e-commerce ecosystem.

01/04/2026 Logistics Industry Insights
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Ebay Suspensions Reasons and Recovery Steps

Ebay Suspensions Reasons and Recovery Steps

eBay account suspension is a serious issue for sellers. This article analyzes three main reasons for account bans: substandard seller performance, frequent buyer disputes, and product violations. It also points out that appealing a suspended account is often difficult. Furthermore, the article provides practical advice on avoiding account suspension, emphasizing the importance of compliant operation. By understanding the rules and maintaining high standards, sellers can minimize the risk of account closure and ensure continued success on the eBay platform.

01/04/2026 Logistics Encyclopedia
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Amazons Program Helps Sellers Resolve Policy Violations

Amazons Program Helps Sellers Resolve Policy Violations

Amazon introduces the Account Health Assurance (AHA) program to help sellers with high Account Health Ratings address potential policy violations and avoid account deactivation. Sellers must respond to Amazon's contact within 72 hours and actively cooperate, while maintaining an Account Health Rating above 250. This program isn't a 'get-out-of-jail-free card'; compliant operation remains crucial. It provides an extra layer of support for sellers demonstrating good standing and actively working to maintain a healthy account.

01/16/2026 Logistics Industry Insights
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ATA Urges FMCSA to Review Trucking Safety Ratings Over Data Bias

ATA Urges FMCSA to Review Trucking Safety Ratings Over Data Bias

The American Trucking Associations (ATA) is urging the Federal Motor Carrier Safety Administration (FMCSA) to reassess its fleet compliance review process and Safety Management System (SMS) to eliminate geographical bias and address data reliability concerns. The industry widely questions the fairness and accuracy of the current safety rating system, suggesting simplification and avoidance of reliance on CSA/SMS. FMCSA needs to consider all perspectives to improve the assessment system and ultimately enhance road safety. This requires a thorough review of existing methodologies and implementation of necessary changes to ensure a more equitable and effective system.

01/22/2026 Logistics
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Fingerprint Browsers Transform Ecommerce Multiaccount Security

Fingerprint Browsers Transform Ecommerce Multiaccount Security

Worried about the association risks of multi-account operation in cross-border e-commerce? Fingerprint browsers effectively prevent account association by simulating independent browser environments. BitBrowser further offers RPA automation and team collaboration features, facilitating efficient and secure multi-account management. This article details the principles and advantages of fingerprint browsers, as well as the features and usage of BitBrowser, helping you eliminate account association risks. It emphasizes the importance of secure and efficient multi-account management for cross-border e-commerce businesses.

12/30/2025 Logistics Encyclopedia
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Payoneerebay Link Risks A Safety Guide for New Sellers

Payoneerebay Link Risks A Safety Guide for New Sellers

Linking a new eBay account to Payoneer isn't forbidden, but requires caution. This article details the risks of immediately connecting a new account to Payoneer and provides a comprehensive guide to avoid pitfalls. It covers establishing a clean environment, pre-binding preparations, correct binding steps, and post-binding maintenance. This guide helps you complete the binding safely and securely, preventing account suspension. Following these steps minimizes risk and allows for a smoother integration between your new eBay account and your Payoneer account.

01/27/2026 International Settlement
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