Amazon Sellers Gain Tools to Fix Ratings Listings

Amazon Sellers Gain Tools to Fix Ratings Listings

This article recounts the author's experience of successfully refreshing and merging variant ratings through multiple contacts with Amazon customer service. It highlights the varying levels of competence among Amazon customer service representatives and shares practical tips on effectively utilizing customer service resources to solve operational problems. These tips include persistence, exploring different contact channels, clearly describing the issue, and making reasonable use of available resources. The author reminds sellers to focus on improving product quality while seeking customer service assistance.

01/04/2026 Logistics Industry Insights
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Lazada Expands Singapore Hub As Alibaba Boosts Crossborder Ecommerce

Lazada Expands Singapore Hub As Alibaba Boosts Crossborder Ecommerce

Lazada officially launched its Singapore overseas warehouse, providing local warehousing and delivery services to all merchants, enabling ultra-fast order fulfillment within 24 hours. Simultaneously, Alibaba.com has upgraded after-sales service standards for the machinery industry, clarifying service timelines and improving response speed. These initiatives aim to help cross-border e-commerce sellers reduce costs, increase efficiency, and seize market opportunities. The upgraded after-sales service focuses on clear service timeframes to improve response speeds for international buyers and sellers.

01/04/2026 Logistics
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US STB Extends Comment Period on Rail Switching Proposal

US STB Extends Comment Period on Rail Switching Proposal

The U.S. Surface Transportation Board (STB) has extended the comment deadline for its “Reciprocal Switching” proposal, which aims to provide poorly served freight rail shippers with the option to access other rail carriers. The new proposal establishes three key performance standards: service reliability, consistency, and local service. It also requires Class I railroads to provide historical data on service metrics. Industry response to the proposal has been mixed, but there's general agreement that it's intended to improve the quality of rail service.

01/19/2026 Logistics
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Can The Shipping Industry Withstand The Threat Of Terrorism?

Can The Shipping Industry Withstand The Threat Of Terrorism?

This article analyzes the threats of terrorism faced by the shipping industry, emphasizing the importance of self-assessment for security within the sector. Although there have been few cases of terrorist attacks in shipping, the continuous pursuit of new targets by terrorist organizations underscores the need for proactive prevention. Experts warn that shipping companies should evaluate their security status and enhance protective measures to address potential threats.

07/21/2025 Logistics Industry Insights
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Crossborder Trucking Costs Rise Between HCMC and Changsha

Crossborder Trucking Costs Rise Between HCMC and Changsha

This paper delves into the characteristics, freight rate influencing factors, and logistics service content of road transportation from Changsha to Ho Chi Minh City, providing a reference for companies engaged in cross-border transportation. It focuses on the impact of transportation distance, cargo type, time, season, fuel prices, customs clearance fees, and market competition on freight rates. The paper also emphasizes the factors to consider when selecting a logistics service provider, including qualifications, experience, service scope, price, and insurance coverage, offering guidance for informed decision-making.

08/21/2025 Logistics
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Freight Forwarder Quotes Tips to Cut Costs and Reduce Risk

Freight Forwarder Quotes Tips to Cut Costs and Reduce Risk

This article provides an in-depth analysis of international freight forwarding quotes, revealing hidden costs. It offers a three-dimensional analysis method including market comparison, cost breakdown, and service matching to help customers identify reasonable price ranges and avoid low-price traps. The goal is to achieve a balance between cost transparency and service value, ultimately enabling clients to choose a cost-effective and reliable freight forwarding service. This guide empowers customers to make informed decisions and secure optimal value for their logistics needs.

11/03/2025 Logistics
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Aliexpress Zerocommission Model Drives Seller Growth

Aliexpress Zerocommission Model Drives Seller Growth

AliExpress's Full Hosting service helps cross-border sellers transform into hands-off managers, relieving operational pressure with zero commission and fast payment. This allows sellers to focus on product development and optimization. Some sellers have already seen sales double, and platform logistics upgrades have improved user experience. Simplifying operations and returning to the essence of product may become a new trend in cross-border e-commerce. This service empowers sellers to concentrate on product innovation and quality while AliExpress handles the complexities of logistics and customer service.

01/04/2026 Logistics Industry Insights
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USPS Considers Reducing Integrator Discounts to Curb Losses

USPS Considers Reducing Integrator Discounts to Curb Losses

The United States Postal Service (USPS) is adjusting its contracts with package consolidators to optimize operational efficiency and financial performance. This move eliminates discounts for consolidators dropping off packages at postal facilities, focusing on developing its own ground package service. Experts suggest this could lead to increased shipping costs and longer delivery times, potentially benefiting competitors. USPS needs to optimize its network, improve service, and control costs to ensure a successful transition. The adjustment represents a strategic shift in USPS's approach to package delivery.

01/15/2026 Logistics
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Singapore Patents Key Strategies for Higher Approval Rates

Singapore Patents Key Strategies for Higher Approval Rates

This article analyzes the key steps and risks involved in Singapore patent registration, and evaluates mainstream service providers. It focuses on comparing the registration success rate, service models, and technical support of three institutions: Lawtrot, Anders IP, and Ascent Bridge Consulting. The conclusion indicates that Lawtrot, with its high success rate, full-chain service, and global resource integration, is a better choice for companies to establish a Singapore patent portfolio. It offers a comprehensive and efficient approach to navigating the complexities of the Singapore patent system.

12/30/2025 Customs Knowledge
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JD Logistics Expands Largeitem Shipping Options

JD Logistics Expands Largeitem Shipping Options

JD Logistics has upgraded its large item delivery service, now supporting the simultaneous shipment of up to four boxes. Users need to communicate with customer service in advance to confirm the shipping method and pay attention to packaging, document retention, and timely feedback. The future of large item logistics will focus on intelligence, personalization, and green practices. This upgrade aims to provide a more convenient and efficient shipping experience for customers dealing with bulky items, reflecting JD Logistics' commitment to improving its service offerings.

01/19/2026 Logistics Encyclopedia
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