Amazons Unified Supply Chain Boon or Risk for Sellers

Amazons Unified Supply Chain Boon or Risk for Sellers

Amazon's comprehensive supply chain management service aims to simplify logistics for third-party sellers. While its robust logistics capabilities are appealing, seller concerns about data security and the service's suitability for businesses of varying sizes are critical factors for its success. Whether Amazon can gain seller trust and continuously improve the service will determine its position in the supply chain domain. The future hinges on addressing these concerns and tailoring the service to meet the diverse needs of its seller base.

01/16/2026 Logistics Industry Insights
Read More
Quest for Quality Awards Honor Top Logistics Providers

Quest for Quality Awards Honor Top Logistics Providers

The Logistics Management magazine's Quest for Quality (Q4Q) Awards are considered the 'gold standard' for service excellence in the logistics industry. Based on rigorous shipper surveys, the awards evaluate carriers on key performance indicators like on-time delivery, value, information technology, customer service, and equipment & operations. The 2025 Q4Q Awards recognized 160 outstanding carriers and service providers, offering shippers a valuable benchmark for selecting reliable logistics partners. This recognition provides important insights for shippers seeking dependable and high-quality logistics solutions.

01/20/2026 Logistics Industry Insights
Read More
CEVA Logistics Cuts Singaporenyc LCL Transit by 23 Days

CEVA Logistics Cuts Singaporenyc LCL Transit by 23 Days

CEVA Logistics has launched a weekly direct LCL service from Singapore to New York, reducing transit time to 23 days. The service includes Penang consolidation and door-to-door trucking to the US East Coast and Midwest. This initiative aims to improve transpacific freight efficiency, expand its global LCL network, and provide customers with more reliable and convenient logistics solutions. The new service promises faster delivery times and enhanced accessibility to key markets in the United States for LCL shipments.

01/28/2026 Logistics
Read More
Amazon Sellers Gain Tools to Fix Ratings Listings

Amazon Sellers Gain Tools to Fix Ratings Listings

This article recounts the author's experience of successfully refreshing and merging variant ratings through multiple contacts with Amazon customer service. It highlights the varying levels of competence among Amazon customer service representatives and shares practical tips on effectively utilizing customer service resources to solve operational problems. These tips include persistence, exploring different contact channels, clearly describing the issue, and making reasonable use of available resources. The author reminds sellers to focus on improving product quality while seeking customer service assistance.

01/04/2026 Logistics Industry Insights
Read More
Lazada Expands Singapore Hub As Alibaba Boosts Crossborder Ecommerce

Lazada Expands Singapore Hub As Alibaba Boosts Crossborder Ecommerce

Lazada officially launched its Singapore overseas warehouse, providing local warehousing and delivery services to all merchants, enabling ultra-fast order fulfillment within 24 hours. Simultaneously, Alibaba.com has upgraded after-sales service standards for the machinery industry, clarifying service timelines and improving response speed. These initiatives aim to help cross-border e-commerce sellers reduce costs, increase efficiency, and seize market opportunities. The upgraded after-sales service focuses on clear service timeframes to improve response speeds for international buyers and sellers.

01/04/2026 Logistics
Read More
US STB Extends Comment Period on Rail Switching Proposal

US STB Extends Comment Period on Rail Switching Proposal

The U.S. Surface Transportation Board (STB) has extended the comment deadline for its “Reciprocal Switching” proposal, which aims to provide poorly served freight rail shippers with the option to access other rail carriers. The new proposal establishes three key performance standards: service reliability, consistency, and local service. It also requires Class I railroads to provide historical data on service metrics. Industry response to the proposal has been mixed, but there's general agreement that it's intended to improve the quality of rail service.

01/19/2026 Logistics
Read More
Can The Shipping Industry Withstand The Threat Of Terrorism?

Can The Shipping Industry Withstand The Threat Of Terrorism?

This article analyzes the threats of terrorism faced by the shipping industry, emphasizing the importance of self-assessment for security within the sector. Although there have been few cases of terrorist attacks in shipping, the continuous pursuit of new targets by terrorist organizations underscores the need for proactive prevention. Experts warn that shipping companies should evaluate their security status and enhance protective measures to address potential threats.

07/21/2025 Logistics Industry Insights
Read More
Private Domain Traffic Fuels Crossborder Ecommerce Expansion

Private Domain Traffic Fuels Crossborder Ecommerce Expansion

Deeply rooted in private domain operations for cross-border e-commerce for 12 years, we leverage the flywheel model to help businesses build a private domain ecosystem. This approach reduces customer acquisition costs, enhances customer loyalty, and drives revenue growth. The core elements are traffic acquisition, customer management, conversion and monetization, and repeat purchases and referrals, ultimately creating a positive and self-reinforcing growth flywheel.

07/05/2024 Logistics Industry Insights
Read More
Amazon Updates Returns Policy for European Sellers

Amazon Updates Returns Policy for European Sellers

Amazon Europe will update its return and refund policy for self-fulfilled sellers starting in August. The aim is to simplify the return process, clarify refund standards, and introduce a more comprehensive guarantee mechanism. Key aspects of the new policy include return product grading, clear refund definitions, photo evidence mechanisms, and a more efficient refund process. This aims to improve seller operational efficiency and reduce operational risks.

02/03/2026 Logistics
Read More
Spanish Artist Sues Over Manatee Artwork Infringement

Spanish Artist Sues Over Manatee Artwork Infringement

Spanish artist Marta Rodriguez Veiga's manatee artwork has been subjected to copyright infringement, and she has retained Keith Law Firm to file a lawsuit. The artwork is widely used in gifts, pillows, home decor, and other areas. Sellers are advised to immediately conduct self-checks, remove infringing listings, and contact legal counsel for solutions. It is crucial to strengthen copyright awareness to avoid legal issues.

02/03/2026 Customs Knowledge
Read More