Amazon Sellers Hit by Checkout Outage Sales Drop

Amazon Sellers Hit by Checkout Outage Sales Drop

Amazon recently experienced a system outage, causing a sharp drop in sales for many sellers and preventing over 12,000 users from placing orders. This article analyzes the causes and potential risks of the incident, and provides cross-border sellers with self-rescue suggestions, including diversifying sales channels, refining operations, and implementing risk warning and response mechanisms. The aim is to help sellers maintain their position in the face of market challenges.

12/29/2025 Logistics Industry Insights
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Amazon Sellers Warned of Fake Review Scams

Amazon Sellers Warned of Fake Review Scams

This article exposes a new variation of Amazon review scams, warning sellers to be wary of false promises such as dominating the first page. It provides a detailed analysis of common scam tactics, offers preventative measures and self-rescue steps, and emphasizes the importance of compliant operations to avoid significant losses. Sellers are urged to prioritize ethical practices and avoid shortcuts that could jeopardize their business on the platform.

01/15/2026 Logistics Industry Insights
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Amazon Extends SAFET Program to European Sellers

Amazon Extends SAFET Program to European Sellers

Amazon's CSBA (Customer Service by Amazon) service in Europe now includes SAFE-T claim functionality, providing self-fulfillment sellers with a dispute refund appeal channel, effectively protecting their rights. CSBA is suitable for sellers with high order volumes and significant customer service workload, potentially reducing customer support pressure. However, sellers should comprehensively evaluate order volume, inquiry volume, and profit margins to determine its suitability and ensure it's a cost-effective solution.

01/16/2026 Logistics
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Customs EDI Upgrade Disrupts Freight Forwarders Cargo Flow

Customs EDI Upgrade Disrupts Freight Forwarders Cargo Flow

Recent Customs EDI system upgrades have led to cargo detention. This article analyzes the causes of the issue and provides recommendations: monitor system status, proactively self-check documents, and urgently address detention situations. Freight forwarders need to stay informed to ensure smooth trade operations. By paying attention to these key areas, freight forwarders can mitigate the negative impacts of the EDI system upgrade and minimize cargo delays, ultimately facilitating efficient and reliable international trade.

08/22/2025 Customs Knowledge
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Residential Surcharges Drive Up International Shipping Costs

Residential Surcharges Drive Up International Shipping Costs

This article delves into the charging logic of residential surcharges for international express deliveries, revealing its connection to delivery efficiency and operational costs. It provides practical tips to avoid these fees, including optimizing address information, choosing commercial addresses, and utilizing self-pickup services. These strategies help readers effectively control logistics costs when shipping internationally. The analysis aims to empower consumers and businesses to make informed decisions and minimize unnecessary expenses associated with international express shipping.

11/03/2025 Logistics Encyclopedia
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International Maritime Freight Forwarding Positions Responsibilities and Operation Procedures Training Guide

International Maritime Freight Forwarding Positions Responsibilities and Operation Procedures Training Guide

This training guide primarily introduces the responsibilities and operational processes of various positions in international maritime freight forwarding. It emphasizes the importance of self-discipline and details the specific responsibilities and work requirements for different roles, as well as the operational procedures at each stage. By clarifying job responsibilities and establishing efficient workflows, the guide aims to enhance overall work efficiency and customer service quality, providing support for enterprises in a competitive environment.

07/21/2025 Logistics Encyclopedia
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JD Logistics Boosts Delivery Speeds in Northwest Chinas Karamay

JD Logistics Boosts Delivery Speeds in Northwest Chinas Karamay

This article delves into how JD Logistics achieves rapid delivery of large items in Karamay. It analyzes strategies such as pre-positioned warehouses, intelligent distribution, self-built logistics systems, and local partnerships to improve logistics efficiency. The article also provides a guide to placing orders for JD's large item logistics services, including key considerations and answers to frequently asked questions. The aim is to offer practical guidance for consumers with large item shipping needs.

12/30/2025 Logistics
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Amazon US Sellers Face New Return Shipping Fees

Amazon US Sellers Face New Return Shipping Fees

Amazon US will implement new rules starting January 14th, requiring self-fulfilled sellers to bear the cost correction fees resulting from inaccurate return label information. Sellers should ensure the accuracy of product dimensions, weight, and return address, and promptly appeal any incorrect charges to reduce operating costs. This change aims to improve the accuracy of return labels and hold sellers accountable for providing correct information, ultimately impacting their financial responsibilities related to returns.

01/04/2026 Logistics
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Amazon Sellers Face Fraudulent Copyright Claims in Gift Category

Amazon Sellers Face Fraudulent Copyright Claims in Gift Category

Amazon's gift category has recently experienced a large-scale malicious copyright complaint attack, causing many listings to be suppressed. This article analyzes the causes and impact of these malicious complaints and provides sellers with coping strategies, including self-examination, active communication, preparing appeal materials, and seeking professional help. It also calls on Amazon to improve its complaint mechanism, create a fair competitive market environment, and protect the rights and interests of sellers.

01/04/2026 Logistics Industry Insights
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New Tiktok Shop Sellers Face Compliance Challenges

New Tiktok Shop Sellers Face Compliance Challenges

This article outlines common violations in Douyin Shop, providing a detailed guide for new merchants to avoid pitfalls. It covers violation handling procedures, penalties, and specific violation details. By understanding platform rules, conducting regular self-checks, and operating with integrity, merchants can achieve steady growth within the Douyin e-commerce ecosystem. The guide aims to help merchants navigate the platform's regulations effectively and ensure compliance, fostering a sustainable and successful business on Douyin Shop.

01/07/2026 Logistics Encyclopedia
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