Tiktok Shop Aims to Improve Seller Experience Scores

Tiktok Shop Aims to Improve Seller Experience Scores

This article addresses the challenge of improving TikTok Shop experience scores, especially for shops below 4.5. It provides refined operational strategies by analyzing the importance of the experience score. A phased improvement plan is proposed: high-scoring shops should focus on order fulfillment and customer service, while low-scoring shops should use promotional items to attract traffic and optimize customer service and delivery. The core lies in product selection, shipping, and after-sales service to ensure a steady increase in the experience score.

01/16/2026 Logistics Encyclopedia
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Ebay Launches seller Spotlight Podcast to Boost Ecommerce

Ebay Launches seller Spotlight Podcast to Boost Ecommerce

eBay launched its official podcast, "eBay Seller Focus," featuring interviews with top sellers to share practical experience and operational tips. The podcast aims to help more businesses successfully establish themselves on eBay and achieve e-commerce growth. Content covers challenges, obstacles, experiences, and insights. The first episode features electronics and sneaker sellers, sharing niche market strategies and multi-channel marketing approaches. The podcast provides valuable information for both new and experienced eBay sellers looking to improve their business performance.

01/16/2026 Logistics Industry Insights
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Ebay Offers Seller Protections for Australia Flood Disruptions

Ebay Offers Seller Protections for Australia Flood Disruptions

Australian floods have disrupted logistics, prompting eBay to release a seller protection policy. This policy covers late shipment rates, defects, 'item not received' disputes, and negative/neutral feedback exemptions. Sellers are advised to communicate proactively, retain evidence, and stay updated on policy changes. The platform and sellers should work together to overcome these challenging times. eBay aims to support its sellers facing difficulties due to the natural disaster and ensure fair treatment during this period of disruption.

01/16/2026 Logistics
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Temu Expands Seller Onboarding with New Management Tools

Temu Expands Seller Onboarding with New Management Tools

This article focuses on Temu sellers, emphasizing the importance of store operation. It provides a detailed interpretation of the qualifications required for opening a store, quick review techniques, and common problem avoidance strategies. The aim is to help sellers efficiently open stores and enhance their competitiveness on the Temu platform. It covers key aspects of navigating the Temu marketplace and optimizing store performance for success in the competitive cross-border e-commerce landscape.

01/16/2026 Logistics
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High Ecommerce Return Rates Cut Crossborder Seller Profits

High Ecommerce Return Rates Cut Crossborder Seller Profits

Cross-border e-commerce sellers face the challenge of high return rates, eroding profit margins. This paper analyzes the current situation of return rates, the differences in return policies among e-commerce platforms, and the controversy and risks associated with the "refund only without return" policy. It proposes strategies for sellers to optimize product quality, improve logistics, and enhance after-sales service. The paper emphasizes the importance of building a fairer cooperative model between platforms and sellers to mitigate the negative impacts of high return rates and ensure sustainable business growth.

01/16/2026 Logistics Industry Insights
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Amazon Revises Payment Policies to Safeguard Seller Funds

Amazon Revises Payment Policies to Safeguard Seller Funds

New Amazon payment collection rules take effect on July 15th, aiming to enhance seller fund security. Sellers must ensure they use a service provider enrolled in the Payment Service Provider Program or a bank account for receiving payments, otherwise they may face delayed or frozen funds. Amazon provides various solutions and technical support to help sellers transition smoothly and build a secure e-commerce ecosystem.

01/19/2026 International Settlement
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Amazon Intensifies Seller Verification Ahead of Prime Day

Amazon Intensifies Seller Verification Ahead of Prime Day

As Amazon Prime Day approaches, sellers face the challenge of sudden video verification requests. This article provides an in-depth analysis of the preparation materials, verification content, and clearance techniques for both supply chain and legal entity enhanced video verification. It aims to help sellers confidently navigate the process, ensure compliance, and successfully prepare for Prime Day. Understanding the nuances of the verification process is crucial for maintaining a smooth and compliant operation during this peak sales period.

01/19/2026 Logistics Industry Insights
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Amazon Ads Introduces Benchmarks for Seller Campaign Optimization

Amazon Ads Introduces Benchmarks for Seller Campaign Optimization

Amazon Advertising has launched Benchmarks, offering category-specific data to help sellers optimize their ad campaigns and improve efficiency. This feature allows advertisers to compare their performance against category averages, identifying areas for improvement in targeting, bidding, and creative. By leveraging these insights, sellers can make data-driven decisions to enhance their advertising strategies and drive better results. Currently, Benchmarks is only available in the US marketplace.

01/08/2026 Logistics Industry Insights
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Amazon Strengthens Seller Compliance Rules for FBA FBM

Amazon Strengthens Seller Compliance Rules for FBA FBM

Amazon is tightening FBA inbound and FBM return policies, making compliance crucial for sellers. The elimination of FBA pre-processing and labeling services, coupled with shortened FBM refund timelines, necessitates a professional and streamlined operational system. Sellers must ensure inbound compliance and timely refunds. Alternatively, leveraging overseas warehouse services can help navigate these challenges and safeguard business continuity. These changes demand greater operational efficiency and potentially a shift in fulfillment strategies for Amazon sellers to maintain competitiveness and avoid penalties.

01/23/2026 Logistics Industry Insights
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Kwai Advertising Boosts Seller Success in Emerging Markets

Kwai Advertising Boosts Seller Success in Emerging Markets

Kwai, the overseas short video platform under Kuaishou, attracts numerous cross-border sellers due to its strength in emerging markets. This article analyzes the advantages of Kwai Ads, highlighting its suitability for startups, content-driven brands, mobile app developers, and e-commerce/FMCG sellers. However, it cautions high-end luxury brands and those with extremely demanding creative requirements to carefully consider their options before advertising on Kwai. Kwai's reach and engagement in these markets make it a valuable platform for specific business models, while others may find it less effective.

01/21/2026 Logistics Industry Insights
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