Amazon Adjusts Return Policy Stirring Trust Issues

Amazon Adjusts Return Policy Stirring Trust Issues

Amazon's return policy adjustments have sparked consumer dissatisfaction and a crisis of trust. Sellers need to diversify supply chains, iterate products, optimize cost management, adopt multi-platform operations, and improve after-sales service. Data-driven marketing and brand building are also crucial for enhancing competitiveness. Amazon must balance efficiency with user experience to rebuild consumer trust. This includes addressing concerns about return processes and ensuring fair treatment for both buyers and sellers within the marketplace.

01/06/2026 Logistics Industry Insights
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Amazon Expands Frustrationfree Packaging Initiative

Amazon Expands Frustrationfree Packaging Initiative

This article provides an in-depth analysis of Amazon's Frustration-Free Packaging (FFP) program, explaining its definition, advantages, and certification process. It explores how sellers can enhance customer satisfaction, strengthen brand competitiveness, and reduce operational costs by adopting FFP packaging. The article also addresses potential challenges sellers may face. The aim is to help sellers better utilize FFP strategies to achieve sustainable development and benefit from the program's environmental and economic advantages. Ultimately, understanding and implementing FFP can lead to a more efficient and customer-centric supply chain.

01/05/2026 Logistics
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Amazon Program Protects Sellers from Account Suspensions

Amazon Program Protects Sellers from Account Suspensions

Amazon has launched the Account Health Assurance (AHA) program to help sellers with good account health avoid account deactivation due to minor issues. By joining the AHA program, sellers who cooperate with Amazon to resolve issues within 72 hours can prevent account suspension. The program has already been implemented in the US and Canadian marketplaces and will be expanded to more marketplaces in the future. Sellers need to meet certain criteria, including an Account Health Rating, emergency contact information, and eligibility for priority shipping, to join the program.

01/05/2026 Logistics Industry Insights
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Ebay Sellers Gain Strategies to Overcome Challenges Boost Sales

Ebay Sellers Gain Strategies to Overcome Challenges Boost Sales

eBay marketing presents challenges for new sellers, such as listing limits, but its fair algorithm also offers opportunities. This article analyzes the problems in eBay marketing and proposes solutions including streamlining SKUs, optimizing listings, prioritizing customer service, and controlling return risks. These strategies aim to help sellers overcome bottlenecks and increase sales on eBay, especially for those just starting out in cross-border e-commerce.

01/05/2026 Logistics Encyclopedia
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Ebay Sellers Key Strategies to Secure Your First Sale

Ebay Sellers Key Strategies to Secure Your First Sale

New eBay sellers are often concerned about the time it takes to make their first sale. This article analyzes the factors influencing sales speed and provides quick strategies for product selection, shipping, pricing, and listing optimization. The aim is to help new sellers achieve sales quickly and overcome the challenge of zero sales. It offers practical advice to accelerate the process and improve the chances of success on the eBay platform for those just starting out in cross-border e-commerce.

01/05/2026 Logistics
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Amazon Sellers Optimize Skus to Adapt to Market Shifts

Amazon Sellers Optimize Skus to Adapt to Market Shifts

This article analyzes the phenomenon of established Amazon sellers remaining competitive, highlighting their adoption of a boutique strategy by streamlining SKUs to navigate platform cycles. It also explores the current situation of Chinese sellers after Amazon's policy adjustments and their trend of expanding to other platforms. The article emphasizes the importance of supply chain advantages and adaptability for the future development of Chinese sellers in the ever-evolving e-commerce landscape. These factors are crucial for sustained success and resilience in the face of changing market dynamics.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Turn to Crossborder Ecommerce Amid Costcutting

Amazon Sellers Turn to Crossborder Ecommerce Amid Costcutting

Amazon is facing a significant drop in market value and a wave of layoffs. Sellers are challenged by rising costs and increased competition. To navigate these difficulties and achieve growth, sellers need to focus on refined operations, diversify channels, improve product quality, pay attention to emerging markets, and embrace digitalization. By adopting these strategies, sellers can overcome cost obstacles and achieve growth despite the challenging environment.

12/31/2025 Logistics Industry Insights
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Amazon Sellers Advised on SKU Replacement Amid Negative Reviews

Amazon Sellers Advised on SKU Replacement Amid Negative Reviews

This article delves into the strategy of replacing an ASIN when dealing with negative reviews on Amazon. It analyzes when to consider ASIN replacement, the specific operational process, potential risks, and important considerations. The article emphasizes the importance of data-driven decision-making. Sellers should comprehensively consider key metrics such as negative review rate, conversion rate, and sales revenue to carefully evaluate the necessity and feasibility of ASIN replacement. A cautious and informed approach is crucial for successful implementation.

12/30/2025 Logistics Encyclopedia
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Crossborder Ecommerce Sellers Struggle Amid Rising Competition

Crossborder Ecommerce Sellers Struggle Amid Rising Competition

The 'involution' phenomenon in the cross-border e-commerce industry is resurfacing, with major sellers facing operational difficulties and small and medium-sized sellers experiencing increased survival pressure. This article analyzes phenomena such as major sellers suspending work, companies enforcing overtime, and canceling weekends. It provides cross-border e-commerce sellers with recommendations for breaking through, including refined operations, diversified channels, and brand building, helping them seize peak season opportunities.

12/30/2025 Logistics Industry Insights
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Amazon Sellers Face Rising IP Infringement Claims Key Solutions

Amazon Sellers Face Rising IP Infringement Claims Key Solutions

Dealing with intellectual property (IP) complaints is a common challenge for Amazon sellers. This guide offers a detailed approach to resolving such issues, including understanding the complaint, engaging in proactive communication, taking necessary actions, submitting a comprehensive appeal, and seeking professional assistance when needed. The goal is to help sellers navigate these crises, safeguard their accounts, and emphasize the importance of operating with integrity on the Amazon platform. By following these steps, sellers can effectively address IP complaints and maintain a healthy and compliant business.

12/30/2025 Customs Knowledge
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