WCO Releases Guide to Strengthen Supply Chain Disaster Resilience

WCO Releases Guide to Strengthen Supply Chain Disaster Resilience

The World Customs Organization (WCO) released the 'Disaster Management and Supply Chain Continuity Guidelines' to enhance customs' ability to respond to emergencies and ensure global supply chain stability. Covering the phases of preparedness, response, and recovery, the guidelines address key areas such as risk management, AEO, CBM, NII, and Single Window. It provides practical methods and a comprehensive framework for businesses and customs administrations to navigate crises and ensure smooth global trade flow. The guidelines aim to help mitigate disruptions and maintain the flow of goods during and after disasters.

01/22/2026 Customs Knowledge
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Ozon Sellers Guide Enhancing Customer Communication to Avoid Penalties

Ozon Sellers Guide Enhancing Customer Communication to Avoid Penalties

This article provides Ozon platform sellers with a detailed communication guide. It outlines prohibited communication behaviors on the platform, emphasizes customer service communication standards, and offers practical tips to improve communication skills. The aim is to help sellers effectively enhance buyer satisfaction and maintain brand reputation. It covers essential aspects of interacting with customers on Ozon, ensuring compliance with platform rules and promoting positive customer experiences. By following these guidelines, sellers can build trust and loyalty with their customers.

02/03/2026 Logistics Encyclopedia
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New Ecommerce Rules Speed Up Parcel Clearance With Edata

New Ecommerce Rules Speed Up Parcel Clearance With Edata

The World Customs Organization (WCO) and the Universal Postal Union (UPU) jointly released guidelines on Electronic Advance Data (EAD) exchange between postal operators and customs, aiming to improve customs clearance efficiency for cross-border e-commerce parcels. The guidelines clarify process standards, provide technical support, and emphasize cooperation and communication. This initiative helps businesses enhance their operational efficiency in international trade.

01/20/2026 Customs Knowledge
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Ebay Sellers Guide to Managing Disputes Protecting Reputation

Ebay Sellers Guide to Managing Disputes Protecting Reputation

eBay buyer-initiated disputes (cases) can negatively impact seller performance, including demotion due to high unresolved dispute rates. Sellers should respond promptly, communicate actively, handle refunds flexibly, and provide evidence to protect their rights. Preventive measures include accurate product descriptions, strict quality control, timely shipping, and proper packaging to minimize dispute occurrences.

01/05/2026 Logistics Encyclopedia
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Amazon Sellers Boost Sales with Organic and Paid Strategies

Amazon Sellers Boost Sales with Organic and Paid Strategies

This article provides an in-depth analysis of how to view and analyze Amazon organic ranking, advertising ranking, organic traffic, and advertising traffic. By utilizing tools like Seller Sprite, sellers can gain a more precise understanding of product performance, optimize listings, and refine advertising strategies. This enables them to boost sales and achieve refined operations.

01/04/2026 Logistics Encyclopedia
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Thai Ecommerce Sellers Face Higher Fees on Shopee Lazada

Thai Ecommerce Sellers Face Higher Fees on Shopee Lazada

Shopee and Lazada have increased commissions again in Thailand, putting pressure on seller profits. Sellers need to respond by reducing costs, differentiating themselves, localizing operations, and diversifying across multiple platforms. Despite the challenges, the Southeast Asian e-commerce market remains full of opportunities. Sellers should actively adjust their strategies to achieve long-term growth.

02/03/2026 Logistics Industry Insights
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Ebay Sellers Gain Efficiency with Dianxiaomi ERP Integration

Ebay Sellers Gain Efficiency with Dianxiaomi ERP Integration

Shopify ERP enhances eBay seller efficiency by streamlining product listing and order processing. It offers features like scheduled publishing, intelligent marketing, and automation. The system optimizes logistics and provides profit estimations, empowering sellers to manage their cross-border business more effectively. This helps to save time and improve overall performance on the eBay platform.

12/30/2025 Logistics Encyclopedia
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