Amazon Sellers Use VOC Data to Cut Returns Boost Sales

Amazon Sellers Use VOC Data to Cut Returns Boost Sales

This paper explores how Amazon sellers can leverage the "Voice of the Customer" (VOC) to enhance customer satisfaction and reduce return rates. By analyzing customer feedback, sellers can optimize their products and improve their services, ultimately driving growth. The study examines the practical application of VOC tools within the Amazon marketplace, highlighting strategies for identifying key areas for improvement and implementing effective solutions based on customer insights. The goal is to provide actionable recommendations for sellers seeking to build stronger customer relationships and achieve sustainable business success.

01/04/2026 Logistics Industry Insights
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Ozon Key Strategies for Russias Ecommerce Growth

Ozon Key Strategies for Russias Ecommerce Growth

This article provides an in-depth analysis of the Russian e-commerce platform OZON, highlighting its leading position in the Russian market and its favorable policies for Chinese sellers. It details OZON's platform advantages, required registration materials, fee structure, and payment methods. Strategic recommendations are offered specifically for brand sellers, aiming to help Chinese sellers capitalize on the opportunities within the Russian e-commerce market and achieve business growth. The guide aims to equip sellers with the necessary information to successfully enter and navigate the OZON marketplace.

01/06/2026 Logistics Industry Insights
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Ozon Emerges As Key Ecommerce Hub for Chinese Sellers in Russia

Ozon Emerges As Key Ecommerce Hub for Chinese Sellers in Russia

The Russian e-commerce platform OZON is experiencing rapid growth, presenting significant opportunities for Chinese sellers. This article analyzes the reasons behind OZON's rise, its market potential, and how new sellers can quickly get started. It emphasizes the importance of seizing the early-stage advantages and adopting flexible operational strategies. The article encourages sellers to actively join OZON and embark on a profitable journey in the Russian e-commerce market.

01/05/2026 Logistics Industry Insights
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Guide to Crossborder Ecommerce for Solo Sellers

Guide to Crossborder Ecommerce for Solo Sellers

This article provides a comprehensive analysis of the cross-border e-commerce platform landscape, covering both mainstream and niche platforms. It highlights platforms suitable for individual sellers, such as Shopee Brazil, Etsy US, and Coupang Korea. The article also offers practical guidance on selecting the right e-commerce platform, empowering individual sellers to make informed decisions in the cross-border e-commerce sector. It aims to help individual sellers navigate the complexities and choose the best platform for their specific needs and goals.

01/04/2026 Logistics Encyclopedia
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Ecang ERP Boosts Amazon Sellers Revenue Amid Market Shifts

Ecang ERP Boosts Amazon Sellers Revenue Amid Market Shifts

The Amazon marketplace is rapidly evolving into a mature business infrastructure, demanding enterprise-level operational capabilities. E-Cang ERP, with its robust features and comprehensive solutions, serves as a growth engine for million-dollar sellers. It empowers sellers to optimize operational processes, reduce costs, and improve efficiency, enabling them to stand out in the fierce market competition. By streamlining workflows and providing data-driven insights, E-Cang ERP helps sellers scale their businesses and achieve sustainable growth on the Amazon platform.

01/15/2026 Logistics Industry Insights
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Ozon Marketplace Opens Russian Ecommerce to Chinese Sellers

Ozon Marketplace Opens Russian Ecommerce to Chinese Sellers

This article addresses ten frequently asked questions from Chinese sellers when joining the Ozon platform. It covers aspects like registration review, payment collection, information modification, qualification requirements, APP usage, brand registration, customs duties, logistics, payment methods, and popular product categories. The aim is to help sellers better understand Ozon's rules and regulations, and seize opportunities in the Russian e-commerce market. This guide provides practical information to facilitate a smoother onboarding process and improve sellers' chances of success on Ozon.

02/03/2026 Logistics Encyclopedia
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Guide to Selling on Shopee in Southeast Asias Ecommerce Market

Guide to Selling on Shopee in Southeast Asias Ecommerce Market

This article details the necessary materials for opening a store on Shopee, including a business license, legal representative ID, proof of operating experience, company address, store transaction screenshots, and contact information. It emphasizes Shopee's user-friendliness for beginners, highlighting that even without prior e-commerce experience, individuals can simplify the onboarding process by selecting specific options. This allows them to easily embark on their cross-border e-commerce journey on the Shopee platform.

02/05/2026 Customs Knowledge
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